AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Kudelski Security Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2018 2018
In 2018, Kudelski Security implemented Oracle NetSuite ERP to consolidate core ERP Financial processes within its finance organization. Oracle NetSuite ERP was configured to support cash applications, customer billing and invoicing, credit review, collections, and returns processing. The implementation included cash application workflows for accessing bank transaction reports for ACH and EFT deposit data, posting payments to customer accounts, and receiving, processing, and remotely depositing checks. Billing and invoicing configuration covered hardware and software customer invoicing and submission of invoices via email or customer online portals, while credit operations standardized review of new customer credit applications, running credit reports, and verifying credit references. Collections and receivables governance established monitoring and review of delinquent accounts, outbound collection calls, and correspondence to encourage payment. Returns merchandise authorizations, credits, and tax adjustments were processed through the accounting ledger and integrated tax handling, with Oracle NetSuite ERP connected to Avalara Tax online for tax adjustments, aligning finance, accounts receivable, billing, credit, and collections functions under centralized ERP Financial workflows.
Tax Management ERP Financial Management 2018 2018
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Clearstar Legacy Clearstar ESR Check BackGround Screening HCM n/a 2017 2017
In 2017, Kudelski Security implemented Clearstar ESR Check to centralize and standardize US pre-employment screening workflows. The deployment focused on BackGround Screening capabilities across the HR and talent acquisition function, aligning screening with the company’s recruitment and onboarding cadence. Clearstar ESR Check was configured to deliver core BackGround Screening capabilities including comprehensive background and reference checks, automated screening order initiation, consent capture, and status reporting to improve candidate experience and operational efficiency. Configuration emphasized screening package definitions, result disposition workflows, and automated notifications to hiring teams, aligning Clearstar ESR Check with existing recruiting procedures for offers and pre-boarding. Integration work explicitly included connecting Clearstar ESR Check with the company’s onboarding platform HR Cloud to enable candidate record handoff and screening status propagation into pre-boarding and onboarding workflows. Governance and process changes were driven by internal vendor contract negotiations and the institution of standardized recruiting, interview, feedback, offer, and pre-boarding procedures, with oversight for compliance with EEO and OFCCP requirements and centralized control through the HR organization.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Kudelski Security implemented Hubspot Live Chat on its public website. Hubspot Live Chat is deployed as a Chatbots and Conversational AI solution to provide conversational engagement for marketing led lead capture and initial customer inquiries. The implementation centers on embedding the Hubspot Live Chat widget to support real time messaging, bot driven qualification flows, canned responses, and human handoff. Chat transcripts and contact data are captured into HubSpot records to feed marketing and sales workflows, and routing rules are configured to direct inquiries to security services, sales, or support queues. Operational scope covers marketing managed site engagement and pre sales interactions across Kudelski Security web properties, with configuration and conversation handling administered by marketing operations and sales engineering stakeholders. Governance emphasizes routing rules, lead qualification logic, and standardized conversation handling guidelines to align chat interactions with sales and customer engagement processes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2021 2021
CRM CRM 2019 2019
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Kudelski Security
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Kudelski Security Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Kudelski Security Technographics

Kudelski Security is a Professional Services organization based in United States, with around 3900 employees and annual revenues of $950.0 million.

Kudelski Security operates a diverse technology stack with applications such as Oracle NetSuite ERP, Clearstar ESR Check and Hubspot Live Chat, covering areas like ERP Financial, BackGround Screening and Chatbots and Conversational AI.

Kudelski Security has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Clearstar and HubSpot.

Kudelski Security recently adopted applications including Allgress in 2024, Zoominfo Platform in 2021 and ZoomInfo Chorus in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Kudelski Security’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Kudelski Security’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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