Uxbridge, UB11 1FG,
United Kingdom
Kuehne Nagel UK Technographics
Kuehne Nagel UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kuehne Nagel UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Kuehne Nagel UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kuehne Nagel UK has purchased the following applications: SAP S/4 HANA for ERP Financial in 2017, Oracle PeopleSoft HCM for Core HR in 2014, Focus PBX for PBX, VoiP and Phone Systems in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kuehne Nagel UK is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Edenred or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kuehne Nagel UK revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kuehne Nagel UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kuehne Nagel UK Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, Kuehne Nagel UK implemented SAP S/4 HANA as part of an ERP Financial program, executing a program of work that ran from solution design through to go-live. The implementation included core SAP S/4 HANA modules MM, SD, and FI, and was delivered alongside SAP Extended Warehouse Management EWM and SAP Integrated Business Planning IBP, reflecting a multi-application rollout across logistics, warehouse and finance domains. The program was staffed with a project team of more than 20 people and managed against a budget of circa £20m.
The SAP S/4 HANA deployment focused on standard ERP Financial workflows, with configuration targeting procure-to-pay in MM, order-to-cash in SD, and ledger, accounts payable and accounts receivable processes in FI. Integration design covered master data harmonization, transactional interface orchestration between S/4 HANA and EWM for warehouse execution, and planning data flows to IBP for demand and supply planning. The solution design phase emphasized process alignment across procurement, sales order management, finance close and warehouse operations.
Operational coverage centered on Kuehne Nagel UK business functions including finance, procurement, sales and warehouse operations, with program activities aligned to UK logistics operations. Governance was structured around a centralized project core team, formal change control and staged testing and cutover planning from design to go-live. The narrative reflects a coordinated ERP Financial and supply chain program where SAP S/4 HANA, EWM and IBP were implemented together to unify transactional ERP, warehouse execution and planning capabilities.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2014 | 2014 |
In 2014, Kuehne Nagel UK implemented Oracle PeopleSoft HCM as its Core HR platform to centralize HR transaction processing and employee record management across its UK HR service operations. The deployment established PeopleSoft as the authoritative system for processing HR transactions received via phone and email, and for issuing contracts and HR documentation to employees and potential new hires.
The implementation emphasized Core HR capabilities such as transactional HR case handling, employee master data maintenance, document generation for contracts and HR correspondence, and case support for absence and capability matters. Oracle PeopleSoft HCM was used by the HR Service Centre advisors to log, investigate, and resolve employee and manager queries, reflecting a structured ticket to resolution workflow within the Core HR domain.
Operational coverage included the HR Service Centre as the first point of contact, line managers, HR business partners, employees and potential new hires, with channels of intake specified as phone and email. The PeopleSoft environment operated alongside external service providers, maintaining strong operational relationships with payroll, compensation, and benefits vendors to deliver end to end HR services and data handoffs to downstream providers.
Governance and process discipline centered on maintaining daily transaction records and producing weekly management reports, while HR advisors provided employment relations guidance and coordinated case escalation paths. The configuration and use of Oracle PeopleSoft HCM supported standardized HR workflows, centralized recordkeeping, and service center driven HR operations for Kuehne Nagel UK.
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Employee Recognition and Rewards Management | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Focus Telecom | Legacy | Focus PBX | PBX, VoiP and Phone Systems | Collaboration | n/a | 2017 | 2017 |
In 2017 Kuehne Nagel UK implemented Focus PBX, deploying an enterprise telephony platform in the PBX, VoiP and Phone Systems category. Focus Telecom is recorded as the provider and implementation partner on the vendor website, establishing vendor responsibility for delivery and technical handover.
Focus PBX was configured to deliver core PBX capabilities consistent with enterprise telephony, including SIP trunking and IP telephony, handset provisioning and management, voicemail and call queuing, and centralized telephony administration. The implementation included configuration of call routing and hunt group logic to support high volume logistics and customer service workflows.
The deployment covered Kuehne Nagel UK operations across the United Kingdom, supporting business functions such as operations, logistics, customer service and sales. Governance and operational ownership were centralized with Kuehne Nagel UK IT and telecom teams, with Focus Telecom providing implementation services and documentation to enable ongoing provisioning and administration.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transportation Management | SCM |
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2012 | 2012 |
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Warehouse Management | SCM |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Kuehne Nagel UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Kuehne Nagel UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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