Kyivstar Technographics
Kyivstar Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kyivstar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Kyivstar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kyivstar has purchased the following applications: Google Pay for Payment Processing in 2022, Comarch Field Service Management for Field Service Management in 2024, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kyivstar is running and its propensity to invest more and deepen its relationship with Google , Comarch , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kyivstar revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kyivstar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kyivstar Tech Stack and Enterprise Applications
Kyivstar ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2022 | 2022 |
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Kyivstar ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Comarch | Legacy | Comarch Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Kyivstar implemented Comarch Field Service Management to modernize and update its field service maintenance activities for a national telco footprint. Kyivstar is responsible for equipment serving 1.1 million apartments and more than 32 thousand RAN network objects while supporting over 24.3 million mobile subscribers and 1.1 million Home Internet customers, and the Comarch Field Service Management deployment was scoped to address that scale across Ukraine.
The implementation focused on Field Service Management capabilities including work order management, technician scheduling and dispatch, route planning optimization, mobile workforce tracking and real time task monitoring, and data capture for timely operational analysis. Comarch Field Service Management was configured to streamline and automate end to end field processes, optimize maintenance windows and route planning for technicians, and present task status and telemetry for centralized operational visibility.
Contract discussions spanned two years before the agreement, and Comarch tailored the solution to Kyivstar requirements, positioning Comarch Field Service Management as the platform to lead process standardization and automation. Operational functions impacted include operational support and field engineering teams responsible for 4G, cloud, cybersecurity, digital TV and other telecom services, with governance and rollout oriented around centralized task tracking, technician orchestration and analytics driven task analysis.
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Kyivstar Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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PBX, VoiP and Phone Systems | Collaboration |
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2025 | 2025 |
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Kyivstar Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
|
2022 | 2022 |
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Kyivstar CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2014 | 2014 |
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Kyivstar ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
|
2016 | 2016 |
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Kyivstar IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Kyivstar
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kyivstar Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||