Paris, 75001,
France
La Poste Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by La Poste and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 245000 La Poste employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that La Poste has purchased the following applications: IFS ERP for ERP Financial in 2018, ServiceNow HR for HR Service Delivery in 2021, ServiceNow ITSM for IT Service Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems La Poste is running and its propensity to invest more and deepen its relationship with IFS , ServiceNow , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing La Poste revenues, which have grown to $34.38 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for La Poste intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow HR | HR Service Delivery | HCM | Devoteam | 2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | Yunit | 2017 | 2017 |
In 2017, La Poste implemented ServiceNow ITSM to centralize IT service operations across its enterprise IT organization, aligning with the companys scale as a French transportation and postal group with 245000 employees. The deployment addressed core IT Service Management needs by establishing a single platform for request handling and service delivery.
The ServiceNow ITSM implementation encompassed core modules including incident management, problem management, change management, a configuration management database as the system of record, service catalog and request fulfillment, knowledge management, and a self-service portal. Workflows were configured to enforce SLA-driven ticket routing, standardize change approval paths, and automate repetitive remediation tasks through platform workflow and orchestration capabilities.
Architecturally the program was built on the ServiceNow platform with centralized configuration and role based access controls to support IT operations governance and auditability. The implementation emphasized the CMDB and catalog as central operational artifacts, and leveraged ServiceNow platform extensibility and APIs to support future integrations and automation across IT operations and service delivery.
Yunit served as the implementation partner providing consulting, configuration, and phased rollout support, while La Poste instituted governance changes to formalize incident and change workflows and assign service ownership. The rollout approach combined technical configuration with process standardization to embed IT Service Management practices across La Poste IT operations.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
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|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
PEO (Professional Employer Organization) | Professional Services |
|
2021 | 2021 |
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