La Poste
50 Rue du Louvre,
Paris, 75001,
France
Paris, 75001,
France
33 800 00 36 31
Transportation
La Poste Technographics
La Poste Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by La Poste and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 245000 La Poste employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that La Poste has purchased the following applications: IFS ERP for ERP Financial in 2018, ServiceNow HR for HR Service Delivery in 2021, ServiceNow ITSM for IT Service Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems La Poste is running and its propensity to invest more and deepen its relationship with IFS , ServiceNow , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing La Poste revenues, which have grown to $34.38 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for La Poste intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
La Poste Tech Stack and Enterprise Applications
La Poste ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, La Poste implemented IFS ERP. The deployment used IFS Applications 10 to address core accounting and consolidation needs under the ERP Financial category across the group.
The implementation focused on ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed asset management, financial close and group consolidation. Configuration work emphasized multi‑entity accounting, statutory reporting workflows and support for complex chart of accounts structures, with automated period close sequencing and role based controls to standardize execution across finance teams.
IFS Applications 10 is available as a managed service in the cloud, as Software as a Service and on premise, and that commercial offering underpinned the sales agreement with La Poste as part of broader early commercial success for the product. Operational scope targeted the central finance organization, consolidation functions and treasury adjacent processes to unify reporting and statutory compliance across business units.
Governance for the rollout centered on harmonizing accounting policies, centralizing financial close procedures and implementing permissioned access and audit trails to support compliance across the enterprise. Process standardization and the configuration of financial workflows were prioritized to reduce decentralization of accounting operations and to create repeatable close and reporting cycles for the finance function.
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La Poste HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow HR | HR Service Delivery | HCM | Devoteam | 2021 | 2021 |
In 2021, La Poste implemented ServiceNow HR in the HR Service Delivery category at group scale. The deployment was executed with implementation partner Devoteam and focused on centralizing HR service interactions and standardizing employee case management across the group. The project scope emphasized platform provisioning, administration, and adaptation to internal customer and operator requirements.
Configuration work centered on ServiceNow HR modules typical to HR Service Delivery, including HR case management, an employee service center with service catalog, knowledge management, onboarding and offboarding workflow orchestration, and consolidated reporting. Platform administration and ongoing development were managed by internal HRIS resources, reflecting repeated tasks of administration and solution adaptation described in project records. The implementation included construction of tailored reports to support HR operations and operator-facing processes.
Operational execution included management of docking and development projects to connect the ServiceNow HR instance with existing HR operational workflows and to automate routine HR requests. The engagement emphasized customer support and user training to drive adoption among HR teams and operators. Deployment architecture and specific external system integrations were not enumerated in the source records.
Governance activities documented in the implementation included platform administration, change control for development updates, and training and support handoffs to HRIS managers. The program combined platform configuration with ongoing operational support, allowing La Poste to adapt the ServiceNow HR solution to evolving customer and operator needs. No explicit outcome metrics were provided in the source notes.
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La Poste ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | Yunit | 2017 | 2017 |
In 2017, La Poste implemented ServiceNow ITSM to centralize IT service operations across its enterprise IT organization, aligning with the companys scale as a French transportation and postal group with 245000 employees. The deployment addressed core IT Service Management needs by establishing a single platform for request handling and service delivery.
The ServiceNow ITSM implementation encompassed core modules including incident management, problem management, change management, a configuration management database as the system of record, service catalog and request fulfillment, knowledge management, and a self-service portal. Workflows were configured to enforce SLA-driven ticket routing, standardize change approval paths, and automate repetitive remediation tasks through platform workflow and orchestration capabilities.
Architecturally the program was built on the ServiceNow platform with centralized configuration and role based access controls to support IT operations governance and auditability. The implementation emphasized the CMDB and catalog as central operational artifacts, and leveraged ServiceNow platform extensibility and APIs to support future integrations and automation across IT operations and service delivery.
Yunit served as the implementation partner providing consulting, configuration, and phased rollout support, while La Poste instituted governance changes to formalize incident and change workflows and assign service ownership. The rollout approach combined technical configuration with process standardization to embed IT Service Management practices across La Poste IT operations.
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La Poste IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
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|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
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La Poste Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
PEO (Professional Employer Organization) | Professional Services |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at La Poste
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by La Poste Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from La Poste IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the La Poste digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD La Poste Technographics
La Poste is a Transportation organization based in France,
with around 245000 employees and annual revenues of $34.38 billion.
La Poste operates a diverse technology stack with applications such as
IFS ERP, ServiceNow HR and ServiceNow ITSM,
covering areas like ERP Financial, HR Service Delivery and IT Service Management.
La Poste has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IFS and ServiceNow.
La Poste recently adopted applications including
ServiceNow HR in 2021, Amazon EC2 in 2021 and Amazon CloudFront in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of La Poste’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates La Poste’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete La Poste technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.