Lavazza Coffee UK
The Charter Building, 5th Floor, Vine Street,
Uxbridge, UB8 1JG,
United Kingdom
Uxbridge, UB8 1JG,
United Kingdom
44 80 0599-9200
Consumer Packaged Goods
Lavazza Coffee UK Technographics
Lavazza Coffee UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lavazza Coffee UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Lavazza Coffee UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lavazza Coffee UK has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, Microsoft 365 for Collaboration in 2017, Adobe Experience Manager for Digital Asset Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lavazza Coffee UK is running and its propensity to invest more and deepen its relationship with SAP , Rydoo , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lavazza Coffee UK revenues, which have grown to $116.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lavazza Coffee UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lavazza Coffee UK Tech Stack and Enterprise Applications
Lavazza Coffee UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 Lavazza Coffee UK implemented SAP ERP ECC 6.0 to provide core ERP Financial capabilities across its UK operations. The deployment centered on supporting order-to-cash and customer account management workflows for the company, with SAP ERP ECC 6.0 used as the transactional ledger for invoicing, pricing, and customer master data.
The implementation encompassed sales order processing, invoice posting, customer account setup and pricing configuration, and equipment lifecycle tracking for Free on Loan machines with serial number allocation. SAP ERP ECC 6.0 was operated in concert with SAP CRM for customer and consumer interaction logging, complaint management, and GDPR related requests, enabling transactional handoffs between accounting and customer service functions.
Operational coverage included the Customer Service team, Lavazza in-house warehouse operations, external third party warehouses, the London workshop, and coordination with Lavazza HQ colleagues for issue resolution. Governance and process changes are visible in structured logging of queries in the SAP CRM WEB system, designated points of contact for orders deliveries and invoices, and standardized procedures for creating new customer accounts and handling machine service records within SAP ERP ECC 6.0.
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Expense Management | ERP |
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2016 | 2016 |
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Lavazza Coffee UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Lavazza Coffee UK implemented Microsoft 365 to establish a unified Collaboration platform across the organization. Lavazza Coffee UK deployed Microsoft 365 to support corporate communications and document management, and the implementation is referenced on the company website indicating tenant-level usage of Microsoft 365 services.
The deployment centers on standard Microsoft 365 capabilities, with Exchange Online providing email and calendaring, SharePoint Online used for intranet and document libraries, Microsoft Teams for real time chat and meetings, and OneDrive for personal file sync. Core Office productivity applications were provisioned alongside these cloud services to enable collaborative authoring and file co‑editing.
Identity and access were aligned with the Microsoft 365 tenant model, using Azure Active Directory for single sign on and role based access control across corporate accounts. Operational coverage included commercial, marketing, and corporate functions within the United Kingdom, reflecting a company scale of roughly 600 employees and a consolidated cloud tenant approach for UK operations.
Governance was implemented through centralized tenant administration, configuration of security and compliance controls native to Microsoft 365, and policy driven information governance for document lifecycle and access. The implementation narrative positions Microsoft 365 as Lavazza Coffee UK Microsoft 365 Collaboration for core business productivity and internal collaboration workflows.
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Lavazza Coffee UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2017 | 2017 |
In 2017, Lavazza Coffee UK implemented Adobe Experience Manager to provide Digital Asset Management for its UK website. Adobe Experience Manager is deployed as the primary repository for web images, video assets, and marketing creatives on lavazza.co.uk, supporting content delivery and editorial publishing workflows.
The implementation emphasizes Digital Asset Management capabilities including centralized asset ingestion, metadata and taxonomy management, automated rendition generation, version control, and search and retrieval to streamline content publishing for marketing and e-commerce teams. The deployment is organized around web delivery and site content workflows, establishing governance for asset lifecycle, editorial approvals, and publication orchestration via Adobe Experience Manager.
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Lavazza Coffee UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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Lavazza Coffee UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Lavazza Coffee UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Global Digital Solutions Manager | Manager | IT | |
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European HR Director | Director | HR | |
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Head of HR - UK&I | Director | HR | |
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Customer Service Director | Director | Customer Service | |
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Marketing Director UK & Ireland | Director | Marketing | |
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Global I.T & Digital Solutions Director | Director | IT | |
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Head of eCommerce UK & Ireland | Director | Finance | |
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EU Customer Care Manager | Manager | Customer Service | |
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Technical Insights and Innovation Manager | Manager | R&D | |
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Senior Finance Manager | Manager | Finance | |
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General Manager UK & Ireland | Manager | Finance | |
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IT Manager | Manager | IT | |
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Financial Controller UK&I | Director | Finance | |
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Apps Being Evaluated by Lavazza Coffee UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lavazza Coffee UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lavazza Coffee UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Lavazza Coffee UK Technographics
Lavazza Coffee UK is a Consumer Packaged Goods organization based in United Kingdom,
with around 600 employees and annual revenues of $116.0 million.
Lavazza Coffee UK operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Microsoft 365 and Adobe Experience Manager,
covering areas like ERP Financial, Collaboration and Digital Asset Management.
Lavazza Coffee UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Microsoft and Adobe Systems.
Lavazza Coffee UK recently adopted applications including
Akamai CDN in 2020, Microsoft 365 in 2017 and Adobe Experience Manager in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lavazza Coffee UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lavazza Coffee UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lavazza Coffee UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.