learndirect Limited
Wilson House, Lorne Park Rd,
Bournemouth, BH1 1JN,
United Kingdom
Bournemouth, BH1 1JN,
United Kingdom
44 12 0200-6464
Professional Services
learndirect Limited Technographics
learndirect Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by learndirect Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 learndirect Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that learndirect Limited has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2007, IRIS CascadeHR for Core HR in 2016, Formilla.com for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems learndirect Limited is running and its propensity to invest more and deepen its relationship with Oracle , Sage , IRIS Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing learndirect Limited revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for learndirect Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
learndirect Limited Tech Stack and Enterprise Applications
learndirect Limited ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007, learndirect Limited implemented Oracle NetSuite ERP to centralize core finance operations and standardize transactional accounting. The Oracle NetSuite ERP deployment targeted ERP Financial use cases including general ledger, accounts payable, accounts receivable, fixed assets, billing, cash management, and financial reporting to support the companys finance and accounting functions.
The implementation was delivered as a cloud-based Oracle NetSuite ERP instance configured with modular financial capabilities, role based access controls, audit trails, and automated approval workflows for invoice processing and month end close orchestration. Operational coverage focused on finance driven processes and touchpoints with procurement and billing, with governance defined around centralized chart of accounts, period close procedures, and segregation of duties controls to enforce financial policy and compliance.
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ERP Financial | ERP |
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2018 | 2018 |
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learndirect Limited HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IRIS Software | Legacy | IRIS CascadeHR | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, learndirect Limited deployed IRIS CascadeHR as its Core HR application to centralize employee lifecycle and HR operations. The system was used operationally by HR staff, with an HR Generalist in Bude between February 2020 and January 2022 explicitly managing the company HR system, IRIS CascadeHR, and performing day to day administration and advisory work.
IRIS CascadeHR was configured to support standard Core HR capabilities, including maintaining accurate employee records in line with GDPR, producing employee offer letters and contracts, managing absence records, and administering recruitment and reward processes. The HR Generalist role used Cascade to collate payroll changes for the Group Payroll Manager and to check payroll reports for accuracy, indicating payroll data orchestration and HR reporting workflows were executed through the application.
Operational coverage centered on the HR function, with regular interaction between HR Generalists, the Group Payroll Manager, HR Business Partners, and the Board through monthly HR metrics produced from Cascade. The application supported HR project work such as contract harmonisation, creation of an employee handbook, Best Companies survey coordination, and due diligence activities, demonstrating use for both transactional HR and programmatic HR initiatives.
Governance and process control were executed through IRIS CascadeHR by creating, implementing and monitoring HR policies and procedures in line with legislation, coordinating change management activities, and supporting production of employment related documentation. learndirect Limited used IRIS CascadeHR as its Core HR platform to operationalize HR governance, employee record management, payroll handoff processes, and HR reporting for executive oversight.
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learndirect Limited AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formilla.com | Legacy | Formilla.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, learndirect Limited deployed Formilla.com as an on-site chat solution. The Formilla.com implementation is cataloged under Chatbots and Conversational AI and was embedded as a website chat widget on learndirect.com to provide visitor messaging and initial customer engagement.
Configuration centered on Chatbots and Conversational AI capabilities including automated welcome messages, scripted conversational flows, live agent handoff, and lead capture forms aligned with standard conversational workflows. The deployment covered site level customer engagement, supporting customer service and marketing business functions, with frontline agents managing live chats through the Formilla.com console. Governance emphasized operational ownership by customer-facing teams, maintained response script libraries, and established escalation processes to human agents to ensure consistent handling of inbound queries.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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learndirect Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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learndirect Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2011 | 2011 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Automation, Sales Engagement | CRM |
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2014 | 2014 |
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learndirect Limited ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2014 | 2014 |
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learndirect Limited TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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learndirect Limited PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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learndirect Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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learndirect Limited CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at learndirect Limited
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Executive | CXO | Finance | |
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Senior Vice President - Sales and Marketing | VP | Marketing | |
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Head of Sales | Director | Finance | |
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Senior Business Development Manager | Manager | Sales | |
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Head of Technical Service Delivery/Service Management | Director | Finance | |
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Head of Enterprise Architecture | Director | IT | |
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Learning and Development Officer | Manager | HR | |
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Learning and Development Manager | Manager | HR | |
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HR Manager | Manager | HR | |
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Senior CRM Automation Manager | Manager | IT | |
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Group CIO | CXO | Finance | |
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Customer Service Team Lead | Manager | Customer Service | |
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Director Of Operations | Director | Finance | |
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Business Development Manager | Manager | Sales | |
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Apps Being Evaluated by learndirect Limited Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from learndirect Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the learndirect Limited digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD learndirect Limited Technographics
learndirect Limited is a Professional Services organization based in United Kingdom,
with around 200 employees and annual revenues of $20.0 million.
learndirect Limited operates a diverse technology stack with applications such as
Oracle NetSuite ERP, IRIS CascadeHR and Formilla.com,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
learndirect Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, IRIS Software and Formilla.com.
learndirect Limited recently adopted applications including
Hubspot Marketing Automation in 2021, Awin Affiliate Marketing in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of learndirect Limited’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates learndirect Limited’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete learndirect Limited technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.