Hong Kong, n/a,
Hong Kong
Lei Shing Hong Securities Technographics
Lei Shing Hong Securities Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lei Shing Hong Securities and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Lei Shing Hong Securities employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lei Shing Hong Securities has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, DocuSign eSignature for Digital Signing in 2023, CloudCC Service for Call Center, Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lei Shing Hong Securities is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lei Shing Hong Securities revenues, which have grown to $1.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lei Shing Hong Securities intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lei Shing Hong Securities Tech Stack and Enterprise Applications
Lei Shing Hong Securities Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Lei Shing Hong Securities deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution on the corporate website. The deployment embedded Cisco Webex Meetings meeting access and scheduling flows into public and intranet pages to provide web-based join links and hosting for client calls and internal team meetings. Given the company's 15 person size, the configuration emphasizes lightweight meeting room provisioning, browser-based joining, audio and video conferencing, screen sharing, and meeting recording.
Operational scope is centered on client-facing engagement and internal collaboration for the Hong Kong office, with the website acting as the primary entry point for external participants. Governance and rollout are described through account-level administrative controls and meeting host permissions, with standard configuration of user roles and meeting security settings typical for Audio Video and Web Conferencing deployments. The implementation is focused on embedding Cisco Webex Meetings into web workflows to streamline meeting initiation and access, no additional integrations are disclosed in source details.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Lei Shing Hong Securities Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, Lei Shing Hong Securities implemented DocuSign eSignature as a Digital Signing solution on its website. The deployment centers on an embedded web integration of DocuSign eSignature to capture customer signatures, with configuration of reusable templates, signer authentication settings, document routing, and signature status tracking consistent with Digital Signing functionality. DocuSign eSignature is used to manage document preparation, signature collection, and audit trail preservation for customer-facing agreements.
Operational scope is concentrated on customer-facing business functions such as account opening and agreement execution, with a small internal administrative team maintaining the template library, access controls, and signing workflow definitions. Governance includes predefined signing sequences, automated email notifications, and retention of compliance-oriented audit records, aligning the website integration with business process controls and record keeping. The implementation emphasizes embedded signing flows on the public website and does not reference integration with other named backend systems.
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Lei Shing Hong Securities CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CloudCC | Legacy | CloudCC Service | Call Center, Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Lei Shing Hong Securities implemented CloudCC Service to support its customer-facing operations, deploying the CloudCC Service application across an approximately 2,000 user constituency, and aligning with the Call Center,Customer Support category. The deployment targets customer service and field support operations for Lei Shing Hong’s regional footprint, with vendor commentary indicating particular focus on China operations and multi-channel customer engagement.
Implementation uses CloudCC Service’s Service Cloud capabilities and leverages call-center and field-service functionality, including omni-channel case routing, centralized case management, agent workspace and knowledge management to coordinate support across channels. Configuration emphasis was on service workflow orchestration and ticket lifecycle handling, with field-service scheduling and dispatch capabilities inferred from the vendor’s service solution descriptions.
Operational coverage centers on contact center agents and field support teams, with enterprise user provisioning for roughly 2,000 seats and channel expansion to connect customers across voice and digital touchpoints. Governance concentrated on standardized service workflows and role-based agent access to the CloudCC Service platform, and the vendor cites improved customer connection and service efficiency for Lei Shing Hong’s operations in China.
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Lei Shing Hong Securities PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Lei Shing Hong Securities IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Lei Shing Hong Securities
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Apps Being Evaluated by Lei Shing Hong Securities Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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