AI Buyer Insights:

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

Liberty Mutual Insurance
Location
175 Berkeley Street,
Boston, 2116, MA,
United States
Website
https://www.libertymutualgroup.com/
Phone
1 617-357-9500
Artw industry
Insurance
Employee
Revenue

Liberty Mutual Insurance Technographics

Liberty Mutual Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Liberty Mutual Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45000 Liberty Mutual Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Liberty Mutual Insurance has purchased the following applications: SAP S/4HANA Cloud for ERP Financial in 2018, Hyland Nuxeo Insurance Claims Management for Insurance Claims Management in 2014, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Liberty Mutual Insurance is running and its propensity to invest more and deepen its relationship with SAP , Hyland , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Liberty Mutual Insurance revenues, which have grown to $50.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Liberty Mutual Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Liberty Mutual Insurance Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP S/4HANA Cloud ERP Financial ERP Financial Management n/a 2018 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hyland Legacy Hyland Nuxeo Insurance Claims Management Insurance Claims Management ERP Services and Operations n/a 2014 2015
In 2014, Liberty Mutual Insurance deployed Hyland's Alfresco content services on AWS to digitize underwriting and claims document processes. The deployment is part of the company's broader content platform initiative and supports an inferred module-level adoption of Hyland Nuxeo Insurance Claims Management within its Insurance Claims Management environment. Hyland Nuxeo Insurance Claims Management is inferred to provide centralized document and case management capabilities aligned to claims processing, including content repositories, imaging and metadata indexing, automated routing and case lifecycle orchestration. Configuration emphasis likely included capture workflows, retention classification and role-based access controls to serve claims handlers and compliance teams while standardizing document lifecycles. The implemented architecture used Alfresco content services hosted on AWS, indicating a cloud-hosted content store and scalable object storage for document assets. Content services were integrated into underwriting and claims document workflows to centralize capture and retrieval across operational sites, and to enforce document-level compliance controls for global claims operations. Governance changes focused on centralized records management, standardized taxonomies and automated workflow enforcement to align claims, underwriting and compliance functions. Rollout prioritized process standardization and paperwork reduction to improve auditability and operational consistency across claims teams. Liberty Mutual reported substantial paper reduction and an estimated $21 million savings over five years tied to the Hyland content platform deployment. Those stated outcomes indicate the Insurance Claims Management posture benefited from content digitization, centralized records and workflow automation.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Collaboration Collaboration 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Customer Experience CRM 2021 2021
Digital Advertising Platform CRM 2023 2023
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
Application Performance Management ITSM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2023 2023

IT Decision Makers and Key Stakeholders at Liberty Mutual Insurance

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by Liberty Mutual Insurance Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Liberty Mutual Insurance IT executives and key decision makers. This section highlights Liberty Mutual Insurance's latest recorded technology evaluations, including Guidewire PolicyCenter for Insurance Policy Administration on 2026-01-13, FIS GETPAID for AR Automation on 2025-10-24, and IBM Planning Analytics for EPM on 2025-10-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Liberty Mutual Insurance digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Liberty Mutual Insurance Technographics
Liberty Mutual Insurance is a Insurance organization based in United States, with around 45000 employees and annual revenues of $50.20 billion.
Liberty Mutual Insurance operates a diverse technology stack with applications such as SAP S/4HANA Cloud, Hyland Nuxeo Insurance Claims Management and Slack Connect, covering areas like ERP Financial, Insurance Claims Management and Collaboration.
Liberty Mutual Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Hyland and Salesforce.
Liberty Mutual Insurance recently adopted applications including Adform in 2023, Slack Connect in 2022 and Adobe Experience Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Liberty Mutual Insurance’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Liberty Mutual Insurance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Liberty Mutual Insurance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.