AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Ligowave Tech Stack and Enterprise Applications

Ligowave Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
In 2022, Ligowave implemented Slack Connect as its primary Collaboration platform. The deployment targeted the entire 10 person organization, provisioning a Slack workspace configured for internal channels and Slack Connect external channels to enable partner and customer conversations, and the implementation is visible through a Slack presence embedded on the company website. Slack Connect was configured to support real time messaging, channel-based collaboration, and external partner threads consistent with Collaboration application capabilities. Operational scope focused on core business functions including customer engagement routed from the website and day to day operations, with workspace administration and channel governance instituted to control access, naming conventions, and message workflows.
Ligowave CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2015 2015
In 2015, Ligowave implemented Hotjar to support Customer Experience on its public website. The deployment uses a site-level client-side JavaScript snippet to instrument pageviews and user interactions and to transmit behavioral and qualitative data to Hotjar for analysis. This configuration emphasizes web behavioral analytics and on-page feedback capture rather than server-side telemetry. Hotjar in this implementation is leveraged for Customer Experience capabilities common to the category, including session recordings, heatmaps, conversion funnel visualization, and on-page feedback widgets, with insights surfaced through Hotjar dashboards. Operational scope is limited to the corporate website and is governed by web and marketing stakeholders for UX optimization, product feedback, and customer engagement workflows, reflecting the companys small operational footprint. No system integrator or named integrations are recorded for this implementation.
Customer Support CRM 2020 2020
Marketing Automation CRM 2020 2020
Tag Management CRM 2015 2015
Ligowave PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Twilio Legacy Twilio Sendgrid Transactional Email PaaS n/a 2017 2017
In 2017, Ligowave deployed Twilio SendGrid to manage Transactional Email for website-driven customer communications. Ligowave uses Twilio SendGrid on its website to handle transactional messaging such as account notifications, password resets, and system alerts, aligning application-level email delivery with the company web properties. The implementation leverages Twilio SendGrid SMTP relay and Web API integration to route messages from the website backend, with template management and dynamic substitution used for message personalization. Deliverability controls including suppression lists, bounce and complaint handling, and event webhooks are configured to feed delivery events back to the website for operational monitoring. Operational ownership is concentrated on website and customer-facing functions within the professional services organization, and governance focuses on template versioning and suppression policy, making Twilio SendGrid the primary Transactional Email layer for Ligowave website communications.
Transactional Email PaaS 2020 2020
Ligowave IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Ligowave

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ligowave Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ligowave IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ligowave digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ligowave Technographics
Ligowave is a Professional Services organization based in Hong Kong, with around 10 employees and annual revenues of $1.0 million.
Ligowave operates a diverse technology stack with applications such as Slack Connect, Hotjar and Twilio Sendgrid, covering areas like Collaboration, Customer Experience and Transactional Email.
Ligowave has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Contentsquare and Twilio.
Ligowave recently adopted applications including Slack Connect in 2022, Trakdesk in 2020 and MailerLite in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ligowave’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ligowave’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ligowave technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.