Lloyds Banking Group
25 Gresham Street,
London, EC2V 7HN,
United Kingdom
London, EC2V 7HN,
United Kingdom
44 20 7626-1500
Banking and Financial Services
Lloyds Banking Group Technographics
Lloyds Banking Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lloyds Banking Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 61228 Lloyds Banking Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lloyds Banking Group has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Workday Compensation for Compensation Management in 2017, Adobe WorkFront for Business Process Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lloyds Banking Group is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Visa or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lloyds Banking Group revenues, which have grown to $24.18 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lloyds Banking Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lloyds Banking Group Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017 Lloyds Banking Group moved from SAP to Oracle Cloud ERP as its ERP Financial platform to drive a group-level finance transformation. The selection of Oracle Cloud ERP was positioned to address the bank s need to support very high transaction volumes from retail and commercial operations, to standardize finance processes, and to provide continuous access to Oracle s cloud innovation for the finance function.
The Oracle Cloud ERP implementation focused on core financial management capabilities typical of ERP Financial deployments, including general ledger, accounts payable, accounts receivable, fixed assets, statutory and management reporting, and consolidation. Oracle Cloud ERP was configured to support centralized financial close and reporting workflows and to enforce standardized accounting rules and controls across the finance organization.
Operationally the program was anchored in Lloyds Banking Group s finance data and architecture, integrating Oracle Cloud ERP with internal finance data stores and transaction feeds required to process the bank s monthly transaction volumes. The deployment covered the group finance function and related finance processes, creating a single financial management platform for finance operations and data architecture governance.
Governance changes emphasized process standardization and a shift to cloud-driven release and update rhythms, aligning finance operating procedures to Oracle Cloud ERP functionality. Reported objectives included greater business agility, cost reduction, process standardization, and continuous innovation enabled by Oracle Cloud ERP, reflecting the priorities communicated by the bank s Head of Finance Data and Architecture.
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Expense Management | ERP Financial Management |
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2010 | 2010 |
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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Payment Processing | ERP Financial Management |
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2020 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Compensation | Compensation Management | HCM | n/a | 2017 | 2017 |
In 2017, Lloyds Banking Group implemented Workday Compensation within its Compensation Management environment. The deployment established Workday Compensation as the enterprise compensation application to support HR pay governance and structured reward planning.
Configuration emphasized Core Compensation and Advanced Compensation modules, with explicit functional coverage for Severance processing, calculated fields and reporting capabilities. Workday Compensation was set up to support standard compensation workflows including merit and bonus cycles, variable pay modeling, eligibility rules and multi-step approval routing, driven by calculated fields and configurable reports.
Operational ownership rested with People Consulting and HR reward teams, reflected by an internal People Consultant for Workday who functions as a long-term functional SME and an accredited Workday Compensation Pro. Governance practices centered on role-based configuration control, calculated-field administration and formal reporting sign-off to align configuration with compensation policy.
The implementation prioritized centralized configuration, reporting instrumentation and SME enablement so Workday Compensation could provide Compensation Management functionality across HR, rewards, payroll and talent processes.
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Contingent Labor Management | HCM |
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2022 | 2022 |
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Core HR | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Skills Intelligence | HCM |
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2024 | 2025 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Video Interviewing | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018 Lloyds Banking Group implemented Adobe WorkFront to automate marketing workflows and accelerate content time to market. The deployment positions Adobe WorkFront within the Business Process Management category to centralize campaign requests, approvals and asset tracking across the bank's marketing operations.
The implementation scope focused on supporting campaign managers and content teams, including the digital team and Internet banking team, and incorporated stakeholders from risk and product review functions as well as internal and external creative agencies. The solution supports the company’s population of campaign managers by providing a single location for requests, task management and approvals, while preserving flexibility for different brands, channels and media.
Configuration included creation of 22 bespoke templates in ten months and automation scenarios implemented with Workfront Fusion, resulting in 76 scenarios to eliminate manual data entry and repetitive tasks. Operational workflows are configured so a submitted request automatically creates a project, assigns project owners and tasks, routes assets through reviewer approvals, and pushes final versions to Adobe Experience Manager Assets, with an Outlook plug in enabling notification handling from email. Integration points explicitly include Workfront Fusion for orchestration, Adobe Experience Manager Assets for asset storage and metadata transfer, and Adobe Target for sharing metadata to dashboards for expiry monitoring.
Governance was implemented around project and approval records to simplify regulatory auditability, with workflows maintaining a timeline of requests and approvals and automated project generation for asset expiry or renewal reviews. Implementation partners included Optima and Adobe Professional Services who worked with the marketing team to map requirements, build templates and operationalize the automated workflows.
Outcomes reported by Lloyds Banking Group include a 50% reduction in time to market for the digital team, 30% of the Internet banking team workflow automated, a rise in active daily users to 75% and a net promoter score improvement to negative two from as low as negative eighty three. The deployment produced 22 templates in ten months and delivered 76 automated scenarios that reduced manual steps across campaign workflows.
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Core Banking | ERP Services and Operations |
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2004 | 2004 |
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Core Banking | ERP Services and Operations |
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2019 | 2019 |
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Digital Banking | ERP Services and Operations |
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2025 | 2025 |
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Price Optimization | ERP Services and Operations |
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2004 | 2004 |
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Price Optimization | ERP Services and Operations |
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2005 | 2005 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Computer Vision | AI-Powered Application |
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2025 | 2025 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2010 | 2010 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2008 | 2008 |
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Complaint Management | CRM |
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2015 | 2016 |
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CRM | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2010 | 2010 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2019 | 2020 |
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Portfolio and Investment Risk Management | Investment Management |
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2018 | 2019 |
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Trading Platform | Investment Management |
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2009 | 2009 |
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Trading Platform | Investment Management |
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2016 | 2017 |
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Trading Platform, Portfolio and Investment Management | Investment Management |
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2021 | 2022 |
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Transfer Agency | Investment Management |
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2014 | 2015 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2019 | 2019 |
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Procurement | Procurement |
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2019 | 2019 |
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Sourcing | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2017 | 2017 |
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AML, Fraud and Compliance | TRM |
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2022 | 2022 |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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AML, Fraud and Compliance | TRM |
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2016 | 2016 |
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Risk Management | TRM |
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2023 | 2024 |
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Risk Management | TRM |
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2015 | 2016 |
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Risk Management | TRM |
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2011 | 2012 |
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Treasury Management | TRM |
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2016 | 2017 |
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Treasury Management | TRM |
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2012 | 2012 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2009 | 2009 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Database Management | IaaS |
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2025 | 2025 |
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Database Management | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Lloyds Banking Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Lloyds Banking Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lloyds Banking Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lloyds Banking Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Lloyds Banking Group Technographics
Lloyds Banking Group is a Banking and Financial Services organization based in United Kingdom,
with around 61228 employees and annual revenues of $24.18 billion.
Lloyds Banking Group operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday Compensation and Adobe WorkFront,
covering areas like ERP Financial, Compensation Management and Business Process Management.
Lloyds Banking Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Adobe Systems.
Lloyds Banking Group recently adopted applications including
NCR Atleos ATM As a Service in 2025, Microsoft Azure AI Vision in 2025 and Oracle Cloud Infrastructure in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lloyds Banking Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lloyds Banking Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lloyds Banking Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.