L'Occitane Group
Chemin du Pre-Fleuri 5, Plan-Les-Ouates,
Geneva, 1228,
Switzerland
Geneva, 1228,
Switzerland
41 2 2884 3810
Consumer Packaged Goods
L'Occitane Group Technographics
L'Occitane Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by L'Occitane Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8563 L'Occitane Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that L'Occitane Group has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2005, SAP SuccessFactors Employee Central for Core HR in 2019, Cegid Retail POS for Point Of Sale, Retail Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems L'Occitane Group is running and its propensity to invest more and deepen its relationship with Sage , SAP , Adyen or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing L'Occitane Group revenues, which have grown to $1.95 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for L'Occitane Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
L'Occitane Group Tech Stack and Enterprise Applications
L'Occitane Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2005 | 2005 |
In 2005 L'Occitane Group implemented Sage Business Cloud X3 (ex Sage ERP X3) as its core ERP Financial platform to centralize financial planning and reporting. The deployment targeted finance and accounting functions, supporting budgeting and forecasting workflows, P&L reporting, periodical KPI delivery, and Balanced Score Card reporting to various business leaders.
Sage Business Cloud X3 (ex Sage ERP X3) was configured to cover standard ERP Financial capabilities including general ledger management, accounts receivable processes, budgeting and forecasting, and financial reporting. The implementation supported development of ad hoc reports and financial projections, enabling FP&A teams to analyze deviations from plan and produce periodical business projections.
Operational use included month end and year end close activities, auditing of general ledger entries, reconciliation of expense accounts, and review and write off of accounts receivable balances. Finance teams exported and prepared reports in Excel and interfaced reporting outputs with other financial tools named in internal practice, including Prophix, Adonix, XEIS Raymark, and Counterpoint, for additional analysis and presentation.
Governance around financial workflows was reinforced through routine reporting of P&L results and KPIs to business leaders, and through collaborative analysis with other units on promotions and business initiatives. The system supported accounting operations and FP&A processes, embedding financial controls such as ledger audit routines and AR review into regular close and reporting cycles.
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ERP Financial | ERP |
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2022 | 2023 |
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP |
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2014 | 2014 |
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L'Occitane Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, L'Occitane Group implemented SAP SuccessFactors Employee Central as its Core HR platform. The deployment targeted the companys HRIS needs for a workforce of 8,563 employees in the consumer packaged goods sector, positioning SAP SuccessFactors Employee Central as the centralized system of record for employee master data and workforce administration.
Configuration emphasized Core HR capabilities common to the category, including a centralized employee profile, organizational management and a workforce data model with foundation objects, role based workflows for employee lifecycle transactions, and HR data hygiene and validation rules. Workstreams included standardization of HR transaction processing and workflow automation to support hiring, moves, and terminations within the Employee Central environment.
Operational ownership aligned with a BPO model for employee administration, reflecting the note BPO Employee Central, SuccessFactors PO HRIS. The implementation captured HR operational coverage across the reported employee base and integrated Employee Central into HR process orchestration managed by the in house SuccessFactors PO HRIS function, preserving a single source of truth for personnel data.
Governance structured around a product owner model for SuccessFactors HRIS, with formalized data stewardship, role based access controls, and process handoffs between the internal HR product owner and the external BPO for day to day execution. The initiative focused on embedding Core HR process governance and standard HR workflows into SAP SuccessFactors Employee Central to centralize HR operational control and improve HR record consistency.
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2022 | 2022 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2024 | 2024 |
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L'Occitane Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cegid | Legacy | Cegid Retail POS | Point Of Sale, Retail Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, L'Occitane Group implemented Cegid Retail POS to support rapid international expansion and to standardize store-level commerce across its global estate. The decision emphasized Point Of Sale,Retail Management capabilities and Cegid's international retail expertise as essential selection criteria.
The deployment leveraged Yourcegid Retail functionality to configure core POS transaction processing alongside customer relationship management, omnichannel integration points, optimized replenishment workflows, and in-store mobility features. Implementation work focused on retail functional modules such as sales capture, customer profile synchronization, inventory reservation and replenishment triggers, and mobile-assisted cashier and clienteling workflows.
Operational coverage targeted the companys store operations and retail merchandising and supply chain touch points across multiple regions, integrating store-level POS events with centralized commerce and inventory management systems. The program oriented integrations around omnichannel order orchestration and stock visibility to support cross-channel fulfillment and replenishment processes.
Governance and rollout were managed as a coordinated international program, with L'Occitane citing Cegids industry experience and structured approach as key enablers for secure, well organised global implementation. The vendor delivered retail specific innovations including CRM, omnichannel integration, optimized replenishment and in-store mobility, capabilities that L'Occitane identified as the primary functional drivers for adopting Cegid Retail POS.
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L'Occitane Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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L'Occitane Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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L'Occitane Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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L'Occitane Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2015 | 2015 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2016 | 2016 |
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L'Occitane Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2011 | 2011 |
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Customer Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Tag Management | CRM |
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2019 | 2019 |
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L'Occitane Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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L'Occitane Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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FX and Currency Management | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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L'Occitane Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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L'Occitane Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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L'Occitane Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at L'Occitane Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Total Rewards and HRIS | Director | HR | |
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Vice President of Human Resources | VP | HR | |
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Senior Manager, Group Corporate Communications | Manager | Marketing | |
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HR Manager | Manager | HR | |
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HR Director | Director | HR | |
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Financial Controller | Director | Finance | |
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Group HR Vice President | VP | HR | |
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HR Director | Director | HR | |
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HRIS Master Data Officer | Manager | HR | |
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Total Rewards Manager | Manager | HR | |
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Talent Development and Training Manager | Manager | HR | |
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Finance Director | Director | Finance | |
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Global CIO | CXO | Finance | |
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Finance Director - Emerging countries LimeLife & Duolab | Director | Finance | |
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Director of Group Cash Management and Financing | Director | Finance | |
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Apps Being Evaluated by L'Occitane Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from L'Occitane Group IT executives and key decision makers. This section highlights L'Occitane Group's latest recorded technology evaluations, including Culture Amp for Employee Experience on 2025-03-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the L'Occitane Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-03-17 | L'Occitane Group | Evaluated | Culture Amp | Culture Amp | Employee Experience | HCM |
FAQ - APPS RUN THE WORLD L'Occitane Group Technographics
L'Occitane Group is a Consumer Packaged Goods organization based in Switzerland,
with around 8563 employees and annual revenues of $1.95 billion.
L'Occitane Group operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), SAP SuccessFactors Employee Central and Cegid Retail POS,
covering areas like ERP Financial, Core HR and Point Of Sale, Retail Management.
L'Occitane Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, SAP and Cegid.
L'Occitane Group recently adopted applications including
Pinpoint ATS in 2024, Kantox Currency Management Automation in 2023 and SAP S/4 HANA in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of L'Occitane Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates L'Occitane Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete L'Occitane Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.