L'Occitane Group
Chemin du Pre-Fleuri 5, Plan-Les-Ouates,
Geneva, 1228,
Switzerland
Geneva, 1228,
Switzerland
41 2 2884 3810
Consumer Packaged Goods
L'Occitane Group Technographics
L'Occitane Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by L'Occitane Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8563 L'Occitane Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that L'Occitane Group has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2005, SAP SuccessFactors Employee Central for Core HR in 2019, Cegid Retail POS for Point Of Sale, Retail Management in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems L'Occitane Group is running and its propensity to invest more and deepen its relationship with Sage , SAP , Adyen or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing L'Occitane Group revenues, which have grown to $1.95 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for L'Occitane Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
L'Occitane Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP Financial Management | n/a | 2005 | 2005 |
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP Financial Management |
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2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2019 | 2019 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2022 | 2022 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2024 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cegid | Legacy | Cegid Retail POS | Point Of Sale, Retail Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, L'Occitane Group implemented Cegid Retail POS to support rapid international expansion and to standardize store-level commerce across its global estate. The decision emphasized Point Of Sale,Retail Management capabilities and Cegid's international retail expertise as essential selection criteria.
The deployment leveraged Yourcegid Retail functionality to configure core POS transaction processing alongside customer relationship management, omnichannel integration points, optimized replenishment workflows, and in-store mobility features. Implementation work focused on retail functional modules such as sales capture, customer profile synchronization, inventory reservation and replenishment triggers, and mobile-assisted cashier and clienteling workflows.
Operational coverage targeted the companys store operations and retail merchandising and supply chain touch points across multiple regions, integrating store-level POS events with centralized commerce and inventory management systems. The program oriented integrations around omnichannel order orchestration and stock visibility to support cross-channel fulfillment and replenishment processes.
Governance and rollout were managed as a coordinated international program, with L'Occitane citing Cegids industry experience and structured approach as key enablers for secure, well organised global implementation. The vendor delivered retail specific innovations including CRM, omnichannel integration, optimized replenishment and in-store mobility, capabilities that L'Occitane identified as the primary functional drivers for adopting Cegid Retail POS.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2015 | 2015 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2011 | 2011 |
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Customer Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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FX and Currency Management | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at L'Occitane Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by L'Occitane Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD L'Occitane Group Technographics
L'Occitane Group is a Consumer Packaged Goods organization based in Switzerland,
with around 8563 employees and annual revenues of $1.95 billion.
L'Occitane Group operates a diverse technology stack with applications such as
Sage Business Cloud X3 (ex Sage ERP X3), SAP SuccessFactors Employee Central and Cegid Retail POS,
covering areas like ERP Financial, Core HR and Point Of Sale, Retail Management.
L'Occitane Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, SAP and Cegid.
L'Occitane Group recently adopted applications including
Pinpoint ATS in 2024, Kantox Currency Management Automation in 2023 and SAP S/4 HANA in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of L'Occitane Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates L'Occitane Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete L'Occitane Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.