Jakarta, 12940,
Indonesia
L'Oreal Indonesia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by L'Oreal Indonesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 L'Oreal Indonesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that L'Oreal Indonesia has purchased the following applications: Tada Rewards for Employee Recognition and Rewards Management in 2020, Algolia Search for Application, Web and Enterprise Search in 2020, Tada Gifting for Customer Loyalty in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems L'Oreal Indonesia is running and its propensity to invest more and deepen its relationship with Tada , Algolia , Vimeo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing L'Oreal Indonesia revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for L'Oreal Indonesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tada | Legacy | Tada Rewards | Employee Recognition and Rewards Management | HCM | n/a | 2020 | 2021 |
In 2020, L'Oreal Indonesia deployed Tada Rewards to power a reseller social commerce program. The implementation used Tada Rewards within the Employee Recognition and Rewards Management category to operate channel and reseller incentives rather than a pure HR recognition deployment. The program ran in Indonesia starting in late 2020 and targeted reseller sales workflows.
The deployment leveraged Tada's rewards and social commerce features configured for channel incentive mechanics, including points issuance, reward catalog configuration, social sharing workflows, and referral tracking to capture reseller-driven transactions. Tada Rewards was instrumented to automate incentive issuance based on reseller activity and to provide engagement mechanisms such as gamified leaderboards and redemption workflows typical of Employee Recognition and Rewards Management solutions. Configuration focused on sales-oriented rules and reward tiers aligned to reseller performance.
Operational scope centered on sales and channel management within L'Oreal Indonesia's reseller network with rollout beginning in late 2020 to targeted reseller cohorts. Governance included program rules, incentive conditions, and monitoring of social commerce tracking to validate reseller transactions and rewards eligibility. Tada reported measurable uplift in reseller sales as a result of the program, indicating the deployment functioned as a channel sales enablement layer using an Employee Recognition and Rewards Management application.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
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Video Editing | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tada | Legacy | Tada Gifting | Customer Loyalty | CRM | n/a | 2020 | 2020 |
In 2020, L'Oreal Indonesia implemented Tada Gifting as part of a Customer Loyalty initiative targeting salon reseller channels. The deployment with vendor Tada concentrated on social commerce programs during the COVID-19 pandemic and prioritized CRM driven reseller incentives across Indonesia.
The Tada Gifting implementation included social commerce and rewards capabilities, and the rollout likely leveraged Tada's Social Commerce and Rewards modules to orchestrate campaign-driven gifting, digital voucher issuance, and points based incentive workflows. Functional modules aligned with Customer Loyalty best practices were configured for campaign orchestration, reseller tracking, and rewards redemption to support ongoing promotions and incentive qualification.
Operational scope focused on salon resellers in Indonesia and impacted channel partner management, sales enablement, and CRM activities. The implementation centralized loyalty mechanics for the reseller channel, enabling campaign managers to issue targeted rewards and monitor reseller engagement and sales through program controls.
Governance and process changes emphasized controls for reward issuance, redemption policies, and alignment with sales enablement workflows to manage channel incentives at scale. The program enabled a reported 452% increase in reseller sales, demonstrating a measurable uplift in channel activity tied to the Tada Gifting Customer Loyalty deployment.
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Marketing Analytics | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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