Los Angeles, 90012, CA,
United States
Los Angeles Federal Credit Union Technographics
Los Angeles Federal Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Los Angeles Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Los Angeles Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Los Angeles Federal Credit Union has purchased the following applications: Jack Henry Ensenta for Payment Processing in 2018, ADP Workforce Now for Core HR in 2021, Jack Henry Credit Union Management (previously Symitar Episys) for Credit Union Management in 2006 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Los Angeles Federal Credit Union is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , ADP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Los Angeles Federal Credit Union revenues, which have grown to $14.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Los Angeles Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Los Angeles Federal Credit Union Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Ensenta | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Los Angeles Federal Credit Union implemented Jack Henry Ensenta as its Payment Processing application on its public website to handle online member payments and digital payment flows. The deployment centered on embedding Jack Henry Ensenta into web-facing checkout and payment authentication workflows to route card and ACH transactions into the credit union's operational payments processes.
Configuration covered standard Payment Processing modules including payment gateway handling, tokenization, card and ACH processing, settlement and reconciliation, and transaction reporting. The website integration positioned Jack Henry Ensenta to interface with digital banking channels and internal payments, operations, and member services functions, with governance focused on centralized payment configuration, reconciliation workflows, and controls aligned to payment processing compliance requirements.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2021 | 2021 |
Los Angeles Federal Credit Union implemented ADP Workforce Now in 2021 to provide Core HR capabilities. ADP Workforce Now is used as the institution's primary HRIS and is surfaced on the organization's website to provide employee and manager self-service alongside administrative access.
The implementation leverages standard Core HR functional modules typical of the application class, including payroll processing, time and attendance tracking, benefits administration, employee master records and compliance reporting. Configuration emphasized role-based access controls, centralized employee recordkeeping and online self-service workflows.
Operational scope covers HR and payroll processes for the credit union's approximately 150 employees, with use cases spanning HR administration, payroll execution, benefits enrollment and manager approvals. The deployment aligns HR, payroll and benefits administration under a single application and extends manager and employee self-service through the website interface.
Governance focused on centralized data stewardship, standardized workflows for payroll and benefits, and audit-ready reporting capabilities enabled by ADP Workforce Now. The configuration consolidates core HR records and compliance data within the ADP Workforce Now environment.
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Learning and Development | HCM |
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2016 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Credit Union Management (previously Symitar Episys) | Credit Union Management | ERP Services and Operations | n/a | 2006 | 2010 |
In 2006, Los Angeles Federal Credit Union implemented Jack Henry Credit Union Management previously Symitar Episys to consolidate its core processing and member services under a Credit Union Management platform. The deployment targeted the credit union operating in the United States with approximately 150 employees, positioning Jack Henry Credit Union Management as the central system for member account lifecycle and back-office processing.
Implementation work emphasized core account processing and deposit and loan servicing modules, along with IRA administration and card management components. Functional configuration included teller workstation support via Star Station, online payment and bill pay channels through iPay, and card lifecycle workflows supported by Card Wizard, with parameterized workflows, batch and real-time transaction handling, and reconciliation patterns typical of Credit Union Management platforms.
Operationally the Jack Henry Credit Union Management environment was implemented alongside a broad set of office systems where LAFCU gained hands-on expertise, including Ascensus for retirement and IRA functions, ADP for payroll interfaces, Cubics, IQQ, FIS Client Link, FOREX, Meridian, LinkUnder for underwriting-related workflows, Synapsis for reconciliation, and State National for insurance-related interactions. These adjacent systems were part of the institution’s operational landscape and were treated as operational interfaces during configuration and testing.
Rollout and governance focused on aligning branch operations, lending, card services, IRA operations, and IT administration to the new platform, with process standardization for teller workflows, card issuance and underwriting controls, and IRA recordkeeping procedures. Operational ownership centered with internal IT for configuration and job scheduling, while business users in retail operations and lending validated functional rules and compliance controls.
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Digital Banking | ERP Services and Operations |
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2016 | 2016 |
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Loan Management | ERP Services and Operations |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Phishing Protection | CyberSecurity |
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2012 | 2012 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Los Angeles Federal Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Los Angeles Federal Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||