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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Love18chocolate
Location
Persiaran Setia,
Puchong, 47160,
Malaysia
Website
https://www.love18chocolate.com/
Phone
60 3-5886 0298
Artw industry
Consumer Packaged Goods
Employee
Revenue

Love18chocolate Technographics

Love18chocolate Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Love18chocolate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Love18chocolate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Love18chocolate has purchased the following applications: Novochat for Chatbots and Conversational AI in 2023, EasyStore eCommerce for eCommerce in 2023, OnVoard Platform for Marketing Automation in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Love18chocolate is running and its propensity to invest more and deepen its relationship with Novochat , EasyStore , OnVoard or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Love18chocolate revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Love18chocolate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Love18chocolate Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Novochat Legacy Novochat Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023 Love18chocolate deployed Novochat on its public website to provide conversational support for online shoppers and to centralize routine customer inquiries. The deployment uses Novochat, a Chatbots and Conversational AI application, embedded as a client‑side web widget that serves the ecommerce and customer service functions for the Malaysia based consumer packaged goods company. Novochat was configured to deliver core conversational workflows typical of Chatbots and Conversational AI implementations, including guided product discovery, automated FAQ resolution, and lead capture through scripted flows and form collection. The implementation scope is limited to the company website as the primary integration point, with conversational content and routing rules governed by the ecommerce and customer experience teams, and iterative tuning of intents and response libraries to align with merchandising and order support workflows.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EasyStore Legacy EasyStore eCommerce eCommerce eCommerce n/a 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OnVoard Legacy OnVoard Platform Marketing Automation CRM n/a 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2023 2023
IT Decision Makers and Key Stakeholders at Love18chocolate
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Love18chocolate Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Love18chocolate Technographics

Love18chocolate is a Consumer Packaged Goods organization based in Malaysia, with around 50 employees and annual revenues of $5.0 million.

Love18chocolate operates a diverse technology stack with applications such as Novochat, EasyStore eCommerce and OnVoard Platform, covering areas like Chatbots and Conversational AI, eCommerce and Marketing Automation.

Love18chocolate has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Novochat, EasyStore and OnVoard.

Love18chocolate recently adopted applications including Novochat in 2023, EasyStore eCommerce in 2023 and OnVoard Platform in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Love18chocolate’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Love18chocolate’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Love18chocolate technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.