Lucent Health
424 Church St 2300,
Nashville, 37219, TN,
United States
Nashville, 37219, TN,
United States
1 855-887-0855
Healthcare
Lucent Health Technographics
Lucent Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lucent Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Lucent Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lucent Health has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Cognizant Trizetto QicLink for Core Admin Processing System in 2022, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lucent Health is running and its propensity to invest more and deepen its relationship with Oracle , Cognizant , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lucent Health revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lucent Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lucent Health Tech Stack and Enterprise Applications
Lucent Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Lucent Health implemented Oracle NetSuite ERP in an ERP Financial deployment. The Oracle NetSuite ERP implementation targeted comprehensive finance transformation for the company's finance and accounting functions across its U.S. operations. The project emphasized configuration of NetSuite financial modules to standardize accounting and reporting.
Configuration work centered on general ledger, accounts payable, accounts receivable, fixed asset management, revenue recognition and financial reporting capabilities, with setups for chart of accounts, period close automation, and consolidated financial statements. Experience with and knowledge of NetSuite financial and accounting reporting systems was strongly preferred and informed the design of reporting schemas and saved searches used for month end close and audit preparation.
Operational coverage included corporate finance, accounting, and revenue management teams, with role based access controls and accounting workflow orchestration to enforce approval chains and segregation of duties. Governance activities focused on chart of accounts rationalization, close process standardization, and defining ownership for journal entries and reconciliations within Oracle NetSuite ERP.
|
Lucent Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant Trizetto QicLink | Core Admin Processing System | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Lucent Health implemented Cognizant Trizetto QicLink as its Core Admin Processing System to centralize claims administration and support its data driven care management model. The deployment positioned Cognizant Trizetto QicLink as the primary claims processing application provided by vendor Cognizant, aligned with Lucent Health's operating model for self insured employer plans.
The implementation focused on core claims processing capabilities common to the Core Admin Processing System category, including claims intake and adjudication workflows, benefits and eligibility orchestration, and integrated reporting for operational visibility. Configuration work emphasized QicLink table structure and schema alignment, leveraging in depth familiarity with QicLink tables, and development tooling such as MS SQL, Visual Studio, SSIS for ETL, and SSRS for operational and executive reporting.
Integrations were scoped to ensure accurate and timely data flow across claims operations, explicitly including data exchange with eBix claims processing components and internal data stores. Operational coverage centered on claims operations, business stakeholders, and operational leaders, with the IT operations function accountable for system performance optimization, incident management, vendor liaison with Cognizant, and compliance with industry standards.
Governance and process responsibilities were formalized around incident resolution, performance monitoring, and ongoing reporting, with emphasis on maintaining table level data integrity and ETL reliability. The implementation narrative reflects a technology operations posture that combines platform management of Cognizant Trizetto QicLink with hands on data integration and reporting engineering to support claims and care management workflows.
|
Lucent Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Lucent Health implemented Microsoft 365 to serve as the organization wide Collaboration platform. The deployment established Microsoft 365 as the primary environment for productivity and team communication across the company.
The Microsoft 365 implementation encompasses core Collaboration capabilities, including enterprise email, cloud file storage and sharing, real time chat and conferencing, and Office productivity applications. Typical functional components in this configuration include Exchange Online for mail, SharePoint Online for content and intranet sites, Microsoft Teams for messaging and meetings, OneDrive for endpoint file sync, and the Office desktop and web applications for document authoring.
Operational scope covers the 400 employee healthcare organization in the United States, with Collaboration functionality applied to clinical coordination, administrative operations, and cross functional teams. Use cases emphasize secure document collaboration, scheduled and ad hoc virtual meetings, and centralized mailbox and calendaring for departmental coordination.
Governance is described as centralized tenant administration with role based access control, identity aligned provisioning, and configuration of compliance and retention policies to match healthcare regulatory needs. The Microsoft 365 tenant orientation enables standardized site and team structures, policy driven sharing controls, and administrative oversight of collaboration workflows.
|
Lucent Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Lucent Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Lucent Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Accounts Receivable Specialist | Manager | Finance | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
Apps Being Evaluated by Lucent Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lucent Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lucent Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Lucent Health Technographics
Lucent Health is a Healthcare organization based in United States,
with around 400 employees and annual revenues of $35.0 million.
Lucent Health operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Cognizant Trizetto QicLink and Microsoft 365,
covering areas like ERP Financial, Core Admin Processing System and Collaboration.
Lucent Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Cognizant and Microsoft.
Lucent Health recently adopted applications including
Cognizant Trizetto QicLink in 2022, Salesforce Sales Cloud in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lucent Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lucent Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lucent Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.