Lucozade Ribena Suntory
2 Longwalk Road, Stockley Park,
Uxbridge, UB11 1BA,
United Kingdom
Uxbridge, UB11 1BA,
United Kingdom
44 20 3727-2420
Consumer Packaged Goods
Lucozade Ribena Suntory Technographics
Lucozade Ribena Suntory Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lucozade Ribena Suntory and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Lucozade Ribena Suntory employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lucozade Ribena Suntory has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, SAP HCM (HR) for Core HR in 2015, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lucozade Ribena Suntory is running and its propensity to invest more and deepen its relationship with SAP , ADP , Advance Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lucozade Ribena Suntory revenues, which have grown to $657.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lucozade Ribena Suntory intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lucozade Ribena Suntory Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Lucozade Ribena Suntory implemented SAP ERP ECC 6.0 as its core ERP Financial platform. The initial deployment focused on consolidating financial management while establishing connectivity to manufacturing and warehouse execution processes at the companys Gloucestershire operations.
The implementation incorporated SAP ERP ECC 6.0 with functional scope that included core financials alongside Extended Warehouse Management, quality management, and production planning capabilities, reflecting module-level coverage of ECC, EWM, QM, and PP. Configuration work emphasized financial modules native to the ERP Financial category, while blueprint activity documented required interfaces and transactional touchpoints between manufacturing and supply chain modules.
Blueprint design work described in consultant notes later detailed integration patterns tying SAP ERP ECC 6.0 and EWM to a new MES system, defining interfaces for master data synchronization, inventory and stock movements, production orders, and quality confirmations. The architectural approach prioritized synchronous and asynchronous interfaces between ECC, EWM, and MES, and specified EWM as the warehouse execution layer working in concert with ECC transactional ledgers and PP production planning flows.
Operational coverage included finance, supply chain, manufacturing, quality, and warehouse functions at the Gloucestershire site, with governance centered on interface control, master data alignment, and cross-functional process orchestration. A SAP Lead Consultant led blueprint and interface design activities, documenting integration requirements and workflow handoffs necessary to operationalize the ERP Financial platform across manufacturing and distribution processes.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2015 | 2016 |
In 2015, Lucozade Ribena Suntory implemented SAP HCM (HR) as part of a complete HR transformation to establish a consolidated Core HR platform and a new HRIS environment. The implementation was anchored to the company SAP ECC 6.0 EHP-7 ERP baseline to align master employee data and transactional HR processes with enterprise finance systems.
The program redefined HR structures and configured SAP HCM (HR) modules for organizational management, personnel administration and employee master data management, embedding HRIS governance and workflow rules within the application. Configuration emphasized organizational hierarchy, position management, role based access and data controls to support accurate workforce administration and downstream HR workflows.
The project included a functional and technical review of the interface between SMART (SuccessFactors) and SAP HCM Systems, focusing on master data synchronization and event level handoffs between the talent management layer and Core HR. Integration planning addressed end to end touch points with SAP ECC 6.0 EHP-7 to preserve payroll and financial data alignment, and defined standard inbound and outbound HR interface patterns and batch processing expectations.
Operational scope covered the HR function across Lucozade Ribena Suntory in the United Kingdom, impacting HR operations, workforce administration and payroll reconciliation processes. Governance activities centered on establishing HRIS ownership, data stewardship rules and a phased rollout of the redesigned HR structures to stabilize master data and operational workflows.
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Payroll | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Lucozade Ribena Suntory deployed Ruby Live Chat on its corporate website. Ruby Live Chat is a Chatbots and Conversational AI solution that adds a web-based conversational layer for consumer engagement on the company site in the United Kingdom, tying online visitors into customer support workflows for the Consumer Packaged Goods business.
The implementation emphasized embedding the Ruby Live Chat web widget and configuring real-time chat, automated response templates, agent handoff and conversation logging, capabilities consistent with Chatbots and Conversational AI deployments. Operational scope is website-centered customer engagement, with governance focused on centralizing the web chat channel under digital customer engagement owners, maintaining response templates and monitoring chat sessions to ensure consistent brand messaging and operational handling.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Lucozade Ribena Suntory
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lucozade Ribena Suntory Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lucozade Ribena Suntory IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lucozade Ribena Suntory digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Lucozade Ribena Suntory Technographics
Lucozade Ribena Suntory is a Consumer Packaged Goods organization based in United Kingdom,
with around 700 employees and annual revenues of $657.0 million.
Lucozade Ribena Suntory operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM (HR) and Ruby Live Chat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Lucozade Ribena Suntory has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Ruby.
Lucozade Ribena Suntory recently adopted applications including
Ruby Live Chat in 2021, ServiceNow ITSM in 2020 and Proofpoint Email Security and Protection in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lucozade Ribena Suntory’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lucozade Ribena Suntory’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lucozade Ribena Suntory technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.