Barendrecht, 2993 LD,
Netherlands
Mach3Builders Technographics
Mach3Builders Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mach3Builders and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Mach3Builders employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mach3Builders has purchased the following applications: Exact Online for ERP Financial in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mach3Builders is running and its propensity to invest more and deepen its relationship with Exact Software , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mach3Builders revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mach3Builders intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mach3Builders Tech Stack and Enterprise Applications
Mach3Builders ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2019 | 2019 |
Mach3Builders implemented Exact Online in 2019. Exact Online is deployed as the companys ERP Financial application and is referenced on the Mach3Builders website, reflecting a cloud-first financial architecture for a ten person professional services firm in the Netherlands.
The Exact Online deployment centers on standard ERP Financial capabilities, including general ledger processing, accounts receivable invoicing, accounts payable workflows, bank reconciliation and VAT reporting, providing centralized bookkeeping and cash management for the firm. Exact Online is surfaced on the public website, suggesting web-facing invoicing or customer billing workflows tied to the ERP Financial instance, while operational scope appears focused on finance and accounting with role based cloud access and centralized administrative controls governing user permissions and bookkeeping workflows.
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Mach3Builders Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
Mach3Builders implemented Google Workspace (Formerly Google G-Suite) in 2013. The company uses Google Workspace in the Collaboration category to provide cloud-hosted email, calendaring, document creation, and file storage for its 10-person professional services firm.
The deployment is domain-managed for mach3builders.nl with centralized account provisioning, Google Workspace admin controls, and structured shared drives to separate client and internal documents. Google Workspace (Formerly Google G-Suite) is applied across core business functions including project coordination, client communication, scheduling, and document collaboration, and the implementation is referenced on the company website.
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Mach3Builders CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Mach3Builders deployed Zendesk Service on their website to centralize client inquiries. Mach3Builders implemented Zendesk Service as a Customer Support solution for a small professional services firm operating in the Netherlands with approximately 10 employees.
The deployment emphasized web capture and ticket management, with the Zendesk Service web widget embedded into the public site to create tickets from form submissions and live chat interactions. Standard Customer Support capabilities were instrumented including ticketing queues, email channel routing, response macros for standardization, and a lightweight knowledge base to enable self service.
Operational scope focused on client facing support and project coordination, aligning customer communications and delivery teams around a single ticketing platform. Configuration included role based access controls, ticket ownership assignment, and workflow automations to route and prioritize tickets consistent with project needs of a small team.
Governance used a compact administrator model within Mach3Builders, with routing rules and escalation paths defined inside Zendesk Service to reflect project priorities and client engagement processes. The implementation is delivered via the website integration and positions Zendesk Service as the primary Customer Support system for ongoing client inquiry management.
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Customer Support | CRM |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Mach3Builders
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Mach3Builders Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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