MachineMetrics
47 Pleasant St,
Northampton, 1060, MA,
United States
Northampton, 1060, MA,
United States
1 844-822-0664
Manufacturing
MachineMetrics Technographics
MachineMetrics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MachineMetrics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 MachineMetrics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MachineMetrics has purchased the following applications: Epicor Kinetic for Manufacturing ERP in 2025, Hubspot Live Chat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MachineMetrics is running and its propensity to invest more and deepen its relationship with Epicor , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MachineMetrics revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MachineMetrics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MachineMetrics Tech Stack and Enterprise Applications
MachineMetrics ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Intuit Quickbooks Enterprise | Epicor Kinetic | Manufacturing ERP | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, MachineMetrics released a clickable Epicor Kinetic connector to integrate real time shop floor telemetry with Epicor Kinetic Manufacturing ERP. MachineMetrics combined its configurable MES and machine connectivity to enable bi directional ERP connectivity that syncs work order information and production status into the ERP system.
MachineMetrics MES implements automated OEE analytics, downtime tracking, work order management, and dynamic production scheduling as core functional modules. The Epicor Kinetic connector automatically pulls work order information from Epicor Kinetic into MachineMetrics, enabling automatic schedule creation or optimization, and allowing operators to sync labor tickets so machine, labor, and job performance are consistently captured.
The integration architecture relies on clickable ERP connectors and open APIs to provide real time data flow between shop floor devices and Epicor Kinetic without heavy custom development. MachineMetrics also released connectors for Infor Visual and Infor XA, extending the same integration pattern across multiple Manufacturing ERP platforms and standardizing the data model used for production orchestration.
Deployments focus on production, maintenance, scheduling, and operations teams, reengineering workflows away from spreadsheets and Kanban boards toward executable MES screens and synchronized ERP records. Beverston Engineering deployed the MachineMetrics Epicor Kinetic connector and reported smoother integration, improved scheduling, reduced bottlenecks, enhanced machine utilization, and other operational improvements that illustrate the intended rapid time to value, increased labor efficiency, and improved on time delivery.
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MachineMetrics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, MachineMetrics implemented Hubspot Live Chat on its website. The deployment is categorized as Chatbots and Conversational AI and uses the Hubspot Live Chat application to provide a hosted conversational interface for real-time visitor engagement and lead capture. The implementation embedded the Hubspot Live Chat widget into web pages to capture visitor context, record chat transcripts, and enable canned responses and automated chat workflows consistent with chatbots and conversational AI capabilities. Configuration emphasized capture of contact details and conversational routing for qualification rather than back-end system replacement.
Operational coverage was focused on the corporate website and aligned with marketing, sales, and customer support functions. Administration and governance were managed through centralized Hubspot Live Chat controls for availability, messaging templates, and transcript retention, with operational rules defined for chat routing and response handling. The MachineMetrics Hubspot Live Chat installation reflects a web-first conversational layer supporting lead capture and customer engagement workflows under the Chatbots and Conversational AI category.
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MachineMetrics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, MachineMetrics implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The cloud hosted deployment provided a single vendor environment for corporate email, calendaring and document collaboration for an approximately 80 person manufacturing software company.
Implementation configuration focused on Gmail, Google Drive, Docs, Sheets, Slides, Calendar, Meet and Chat, and administrative controls were managed through the Google Admin console. Shared drives, collaborative editing and comment workflows were positioned to support engineering, product, sales and customer support processes.
Google Workspace (Formerly Google G-Suite) is referenced on the MachineMetrics website as the corporate collaboration backbone, and the deployment included centralized user provisioning and role based access controls administered through the admin console. Governance concentrated on account lifecycle management, domain administration and data retention settings to maintain operational continuity across departments.
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MachineMetrics Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2021 | 2021 |
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MachineMetrics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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MachineMetrics ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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MachineMetrics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at MachineMetrics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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VP of Finance | VP | Finance | |
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Co-Founder and CEO | CXO | Finance | |
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Apps Being Evaluated by MachineMetrics Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MachineMetrics IT executives and key decision makers. This section highlights MachineMetrics's latest recorded technology evaluations, including ECi JobBOSS for Manufacturing ERP on 2025-10-09 and Epicor Kinetic for Manufacturing ERP on 2025-01-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MachineMetrics digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-09 | MachineMetrics | Evaluated | ECi Software Solutions | ECi JobBOSS | Manufacturing ERP | ERP Services and Operations |
| 2025-01-08 | MachineMetrics | Evaluated | Epicor | Epicor Kinetic | Manufacturing ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD MachineMetrics Technographics
MachineMetrics is a Manufacturing organization based in United States,
with around 80 employees and annual revenues of $10.0 million.
MachineMetrics operates a diverse technology stack with applications such as
Epicor Kinetic, Hubspot Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Manufacturing ERP, Chatbots and Conversational AI and Collaboration.
MachineMetrics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, HubSpot and Google.
MachineMetrics recently adopted applications including
Epicor Kinetic in 2025, HubSpot CMS in 2021 and Zoominfo Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MachineMetrics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MachineMetrics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MachineMetrics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.