Macrokiosk
The Troika, Tower B, Level 3 19 Persiaran KLCC,
Kuala Lumpur, 50450,
Malaysia
Kuala Lumpur, 50450,
Malaysia
603 2164 8100
Communications
Macrokiosk Technographics
Macrokiosk Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Macrokiosk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Macrokiosk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Macrokiosk has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2015, Microsoft 365 for Collaboration in 2021, ORLIG CRM for CRM in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Macrokiosk is running and its propensity to invest more and deepen its relationship with Microsoft , ORLIG , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Macrokiosk revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Macrokiosk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Macrokiosk Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015 Macrokiosk began using Microsoft Dynamics GP as its ERP Financial application to support finance and credit control operations at its Kuala Lumpur office. The implementation is documented in operational notes covering October 2015 to present for a Credit Control Assistant role, which situates Microsoft Dynamics GP at the center of accounts receivable and billing workflows for the company.
Microsoft Dynamics GP was used to manage cash book updates and cash receipt processing, and to issue invoices through the GP billing system. Functional capabilities implemented include invoicing and billing, accounts receivable follow up, issuance of reminder letters, processing of contra notes for intercompany or offset transactions, and coordination of credit limit revisions with sales. These activities reflect configuration of standard ERP Financial workflows such as cash management, receivables posting, and credit control procedures within Microsoft Dynamics GP.
Operational coverage is focused on the finance and credit control function at the Kuala Lumpur site, with day to day tasks that include following up outstanding balances with clients and issuing billing and reminder communications. Governance and process interaction include a credit revision workflow that engages sales personnel to revise credit limits, and routine cash book reconciliation and receipt handling embedded in Microsoft Dynamics GP.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Macrokiosk implemented Microsoft 365 for Collaboration to support corporate communications and employee productivity across the organization. The deployment is visible on the Macrokiosk website and serves the company operations in Malaysia for approximately 250 employees.
The Microsoft 365 configuration emphasizes core Collaboration capabilities, including Exchange Online for corporate email and calendaring, SharePoint Online for intranet and document management, Microsoft Teams for chat and meetings, OneDrive for personal file sync, and the Office desktop and web applications for endpoint productivity. Identity and access control are aligned with Azure Active Directory tenant level governance and conditional access patterns commonly used in Microsoft 365 environments.
Operational coverage focuses on corporate departments such as sales, marketing, and operations, enabling cross functional project collaboration and external partner communication. Governance practices implemented include tenant level policy controls, mailbox and SharePoint site provisioning workflows, and phased user onboarding to align collaboration usage with corporate security and compliance processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ORLIG | Legacy | ORLIG CRM | CRM | CRM | ANBIZ | 2019 | 2019 |
In 2019 Macrokiosk implemented ORLIG CRM, a CRM application, to support customer service and operational support functions in Malaysia. The deployment targeted Macrokiosk customer service and operations teams and is documented in vendor and partner references describing the ORLIG CRM engagement.
ORLIG CRM was configured with CRM and contact centre oriented capabilities, according to testimonial materials. Those partner and vendor statements imply use of the CRM contact centre module with configuration for case management, contact routing, and KPI dashboards, aligning application functionality with customer service workflows and operational support processes.
The implementation engagement is referenced on ORLIG and partner pages with ANBIZ involvement, indicating ANBIZ acted as the systems integrator on the engagement. Documentation on partner sites frames the work as an enterprise CRM deployment for customer service and operations in Malaysia, rather than specifying additional third party integrations.
Vendor and partner testimonials specifically report improvements in performance and KPI tracking following the ORLIG CRM rollout, positioning ORLIG CRM as the platform for Macrokiosk CRM driven customer service and operational support initiatives.
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Macrokiosk
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Macrokiosk Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Macrokiosk Technographics
Macrokiosk is a Communications organization based in Malaysia,
with around 250 employees and annual revenues of $30.0 million.
Macrokiosk operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Microsoft 365 and ORLIG CRM,
covering areas like ERP Financial, Collaboration and CRM.
Macrokiosk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and ORLIG.
Macrokiosk recently adopted applications including
Salesforce Sales Cloud in 2022, Microsoft 365 in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Macrokiosk’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Macrokiosk’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Macrokiosk technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.