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Malaysia Airlines
Location
1st Floor, Administration Building, South Support Zone, KLIA,
Sepang, 64000,
Malaysia
Website
https://www.malaysiaairlines.com/
Phone
60 1-300-88-3000
Artw industry
Transportation
Employee
Revenue

Malaysia Airlines Technographics

Malaysia Airlines Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Malaysia Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Malaysia Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Malaysia Airlines has purchased the following applications: Esker Accounts Payable for AP Automation in 2013, SAP SuccessFactors Employee Central for Core HR in 2015, Amadeus Altea NDC for Reservation and Booking Management in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Malaysia Airlines is running and its propensity to invest more and deepen its relationship with Esker SA , SAP , Amadeus IT Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Malaysia Airlines revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Malaysia Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Malaysia Airlines Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Esker SA Legacy Esker Accounts Payable AP Automation ERP Financial Management n/a 2013 2013
ERP Financial ERP Financial Management 2021 2023
ERP Financial ERP Financial Management 2016 2016
ERP Financial ERP Financial Management 2022 2023
ERP Financial ERP Financial Management 2014 2014
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP SuccessFactors Employee Central Core HR HCM n/a 2015 2016
HR Service Delivery HCM 2019 2020
Learning and Development HCM 2015 2016
Payroll HCM 2015 2016
Recruiting, Applicant Tracking System HCM 2015 2016
Workforce Planning HCM 2018 2018
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amadeus IT Group SITA Horizon Amadeus Altea NDC Reservation and Booking Management ERP Services and Operations n/a 2016 2016
In 2016 Malaysia Airlines selected Amadeus Altea NDC as its PSS, initiating a move away from SITA Horizon with no formal migration dates announced. Industry observers project the operational cutover to occur in 2017 or mid-2018, placing the likely migration beyond the term of the existing SITA agreement. The Amadeus Altea NDC implementation centers on core Passenger Service System capabilities consistent with a PSS, including centralized reservations and inventory management, departure control and NDC-enabled distribution and merchandising functionality. Configuration and productization work is expected to focus on standardizing fare and ancillary merchandising workflows and aligning booking and check-in processes to Amadeus Altea NDC. Operational scope described in planning covers commercial, reservations, distribution and ground operations teams, with the PSS positioned as the primary system for passenger servicing and channel distribution. Malaysia Airlines Amadeus Altea NDC PSS will be the authoritative platform for passenger records and distribution orchestration across the airline’s commercial functions. The decision has material competitive implications for SITA, T2RL reporting characterizes the loss as a significant setback to SITA’s passenger services business and suggests SITA may need to consider strategic options including a sale of the business. T2RL estimates SITA has invested between $200 million and $250 million to date against an original board estimate of $100 to $120 million, a factor that increases scrutiny around program viability and contract renewals.
Reservation and Booking Management ERP Services and Operations 2017 2017
Reservation and Booking Management ERP Services and Operations 2006 2009
Travel Agency ERP ERP Services and Operations 2023 2023
Travel Management ERP Services and Operations 2023 2023
Travel Management ERP Services and Operations 2024 2024
Travel Management ERP Services and Operations 2025 2025
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2016 2016
Collaboration Collaboration 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2015 2015
Document Management Content Management 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Customer Experience CRM 2023 2023
Data Management Platform CRM 2021 2021
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2023 2023
Partner Relationship Management CRM 2024 2024
Tag Management CRM 2013 2013
Tag Management CRM 2013 2013
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2023 2023
IT Service Management ITSM 2019 2020
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2015 2015
Sourcing Procurement 2015 2015
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Operating System (OS) PaaS 2013 2013
Transactional Email PaaS 2015 2015
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
Secure Email Gateways (SEGs) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Malaysia Airlines
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Malaysia Airlines Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Malaysia Airlines Technographics

Malaysia Airlines is a Transportation organization based in Malaysia, with around 12000 employees and annual revenues of $3.00 billion.

Malaysia Airlines operates a diverse technology stack with applications such as Esker Accounts Payable, SAP SuccessFactors Employee Central and Amadeus Altea NDC, covering areas like AP Automation, Core HR and Reservation and Booking Management.

Malaysia Airlines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Esker SA, SAP and Amadeus IT Group.

Malaysia Airlines recently adopted applications including Amadeus Travel Platform in 2025, Sabre PRISM in 2024 and Impact Partnership Cloud in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Malaysia Airlines’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Malaysia Airlines’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Malaysia Airlines technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.