Marriott Armenia
1 Amiryan St,
Yerevan, 10,
Armenia
Yerevan, 10,
Armenia
374 10-599-000
Leisure and Hospitality
Marriott Armenia Technographics
Marriott Armenia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marriott Armenia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Marriott Armenia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marriott Armenia has purchased the following applications: Armsoft AS-Enterprise for ERP Financial in 2017, Sojern for Guest Management in 2023, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marriott Armenia is running and its propensity to invest more and deepen its relationship with Armsoft , Visa , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marriott Armenia revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marriott Armenia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marriott Armenia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Armsoft | Legacy | Armsoft AS-Enterprise | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017 Marriott Armenia implemented Armsoft AS-Enterprise as an ERP Financial solution at its Yerevan property, leveraging the Armsoft AS-Enterprise application to centralize finance, accounting and operational reporting. The deployment was scoped to the Armenia site and focused on property-level financial control and operational reporting for the hotel.
Configuration emphasized core finance and accounting modules within Armsoft AS-Enterprise, including general ledger, accounts payable, accounts receivable and financial reporting. Module usage was extended consistent with the ERP Financial product listing for hospitality, with likely payroll and inventory controls configured to support payroll administration and back-of-house inventory workflows.
Operational coverage was the Marriott Armenia Yerevan property, with the application tying transactional accounting to operational reporting to streamline hotel accounting workflows. Governance and rollout were organized around property finance and operations teams, with configuration and process changes scoped to hotel accounting, payroll administration and inventory management rather than an enterprise-wide program.
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2017 | 2017 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2025 | 2025 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2025 | 2025 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2023 | 2023 |
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2016 | 2016 |
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2016 | 2016 |
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2025 | 2025 |
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2025 | 2025 |
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2025 | 2025 |
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2025 | 2025 |
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2025 | 2025 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2023 | 2023 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2025 | 2025 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2024 | 2024 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2024 | 2024 |
|
|
|
|
|
Collaboration | Collaboration |
|
2025 | 2025 |
|
|
|
|
|
Event Management | Collaboration |
|
2025 | 2025 |
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2025 | 2025 |
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2025 | 2025 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2016 | 2016 |
|
|
|
|
|
Content Management | Content Management |
|
2023 | 2023 |
|
|
|
|
|
Content Management | Content Management |
|
2025 | 2025 |
|
|
|
|
|
Content Management | Content Management |
|
2025 | 2025 |
|
|
|
|
|
Digital Asset Management | Content Management |
|
2025 | 2025 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Video Editing | Content Management |
|
2016 | 2016 |
|
|
|
|
|
Video Editing | Content Management |
|
2024 | 2024 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2013 | 2013 |
|
|
|
|
|
eCommerce | eCommerce |
|
2014 | 2014 |
|
|
|
|
|
eCommerce | eCommerce |
|
2025 | 2025 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2015 | 2015 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2015 | 2015 |
|
CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2025 | 2025 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2025 | 2025 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2025 | 2025 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2025 | 2025 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2023 | 2023 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2023 | 2023 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
API Management | PaaS |
|
2025 | 2025 |
|
|
|
|
|
Apps Development | PaaS |
|
2025 | 2025 |
|
|
|
|
|
Apps Development | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Apps Development | PaaS |
|
2025 | 2025 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2014 | 2014 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Marriott Armenia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Marriott Armenia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Marriott Armenia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Marriott Armenia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Marriott Armenia Technographics
Marriott Armenia is a Leisure and Hospitality organization based in Armenia,
with around 180 employees and annual revenues of $8.0 million.
Marriott Armenia operates a diverse technology stack with applications such as
Armsoft AS-Enterprise, Sojern and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Guest Management and Chatbots and Conversational AI.
Marriott Armenia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Armsoft, Sojern and Salesforce.
Marriott Armenia recently adopted applications including
Visa Authorize.Net in 2025, Apple Pay in 2025 and SevenRooms Reservations in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Marriott Armenia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Marriott Armenia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Marriott Armenia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.