Mastercard
2000 Purchase Street,
Purchase, 10577, NY,
United States
Purchase, 10577, NY,
United States
1 914-249-2000
Professional Services
Mastercard Technographics
Mastercard Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mastercard and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 33400 Mastercard employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mastercard has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2010, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2013, Domo for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mastercard is running and its propensity to invest more and deepen its relationship with Oracle , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mastercard revenues, which have grown to $25.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mastercard intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mastercard Tech Stack and Enterprise Applications
Mastercard ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Mastercard implemented Oracle E-Business Suite to support ERP Financial functions across its finance and shared services environment. The deployment environment comprised Oracle Applications 11.5.10.2 and R12.1.3 running on Oracle 11g on Sun Solaris, with Oracle 11g ASM used for storage management and Oracle Discoverer 11g for reporting.
The implementation scope included installation, upgrade and migration activities for Oracle E-Business Suite and associated components, explicit work to upgrade Oracle EBS 11.5.10.2 to R12.1.3, and installation and configuration of Business Intelligence and Hyperion Essbase. The technical footprint incorporated Solix archiving and subset tools, and operational use of SQL*Plus and Toad for administration and troubleshooting.
Integrations centered on embedding Oracle Discoverer with both 11i and R12 EBS applications and integrating Business Intelligence with Oracle E-Business Suite, together with configuration of replication features such as Data Guard for high availability. Operational coverage extended to application development teams, production support teams and end users, with the Oracle databases and EBS instances hosted in the O'Fallon, MO environment.
Governance and operational controls were formalized through patch management and version control to govern program, application and database changes through the development lifecycle. Database audit and security practices were enforced to meet PCI standards, and operational responsibilities included performance monitoring and tuning, backup and recovery and contingency planning, liaison between onsite and offshore teams and on-call production support.
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ERP Financial | ERP |
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2016 | 2016 |
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ERP Financial | ERP |
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2017 | 2017 |
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Expense Management | ERP |
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2013 | 2013 |
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Expense Management | ERP |
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2018 | 2018 |
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Mastercard HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2013 | 2013 |
In 2013, Mastercard implemented UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) as part of its Absence and Leave Management tooling to formalize absence workflows across the organization. The deployment targeted enterprise time and leave administration for an organization with approximately 33,400 employees and was positioned alongside broader workforce management capabilities rather than as a standalone point solution.
The implementation included extensive configuration of core Workforce Central modules, including Workforce Timekeeper, Accruals, Attendance, Activities, Advanced Scheduler, Forecasting, and Leave. The team configured pay rules, wage profiles, paycodes, function access profiles, schedule rules, adjustment rules, calculated accruals, timecard attestation, time off request and calendar capabilities, and configured shift differentials and holiday schedules for union employee populations. UKG Workforce Central Absence Manager was integrated into Navigator, My Time, and My Scheduling user interfaces and used Org Maps and Jobs, Process Manager, and Setup Data Manager for organizational and process configuration.
Architecturally the rollout relied on Kronos Workforce Integration Manager and Workforce Data Manager components, with Data Collection Manager and Workforce Device Manager used to manage clock communications and Kronos 4500 and 480 time devices. Integrations included inbound People Import feeds and outbound payroll interfaces, iSeries MQ web-service XML calls for Timecard and Schedule Inquiry, and an ADP E-Time connection referenced in implementation activities. The program also produced complex T-SQL artifacts, including stored procedures, triggers, user defined functions, materialized views and other DBMS objects to support reporting and interface logic.
Governance and operationalization covered discovery assessments to document business practice impacts, creation of testing workbooks with scenarios and expected results, UAT and unit test leadership for pay rules and import export flows, and development of training materials. Production support responsibilities included Help Desk coordination, ticket assignment, and ongoing support for WFC, WFA, Leave, and Process Manager modules. Change controls and configuration documentation were developed to align system configuration with documented discovery outputs and union contract requirements.
Business functions covered by the implementation included Benefits, Time and Attendance, Entitlements and Accrual management, Employee Scheduling, HR payroll interfaces and global time off administration, with UKG Workforce Central Absence Manager serving as the operational core for Absence and Leave Management in the environment.
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Absence and Leave Management | HCM |
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2011 | 2012 |
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Benefits Administration | HCM |
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2011 | 2012 |
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Compensation Management | HCM |
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2011 | 2012 |
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Core HR | HCM |
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2011 | 2011 |
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Core HR | HCM |
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2011 | 2011 |
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Employee Experience | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2014 | 2014 |
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Onboarding | HCM |
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2011 | 2012 |
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Payroll Tax Compliance | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2011 | 2012 |
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Performance and Goal Management | HCM |
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2011 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2011 | 2012 |
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Workforce Analytics | HCM |
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2011 | 2012 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2013 | 2013 |
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Workforce Scheduling | HCM |
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2013 | 2013 |
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Mastercard Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2016 | 2016 |
In 2016, Mastercard implemented Domo to centralize marketing performance reporting and analytics. The deployment targeted the marketing organization and the Digital Marketing Analytics function, positioning Domo as the enterprise Analytics and BI platform for campaign measurement and executive dashboards.
The implementation focused on data consolidation and visualization capabilities provided by Domo, using connector-led ingestion from multiple marketing platforms and internal data sources, in-platform data transformation, and curated campaign performance dashboards. Functional capabilities included standardized KPI definitions, self-service reporting for analysts, and real-time visualizations to replace manual aggregation across separate tools.
Governance emphasized establishing Domo as a single source of truth for marketing, with centralized dashboards, controlled data models, and role-based access to support analysts and stakeholders across marketing. Curt Fournier, VP, Digital Marketing Analytics, stated that Domo is the single source of truth for all of their marketing efforts, reflecting an operational shift to platform-driven campaign measurement.
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Data Warehouse | Analytics and BI |
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2014 | 2014 |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Mastercard Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Mastercard Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Contract Lifecycle Management | Content Management |
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2021 | 2021 |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2013 | 2013 |
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Mastercard CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2021 | 2021 |
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Mastercard EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Environmental, Social, and Governance (ESG) | EPM |
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2021 | 2021 |
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EPM | EPM |
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2012 | 2012 |
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EPM | EPM |
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2014 | 2014 |
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Mastercard ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2014 | 2014 |
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Mastercard Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2016 | 2016 |
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Sourcing | Procurement |
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2012 | 2012 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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Mastercard SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2016 | 2016 |
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Mastercard TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2019 | 2019 |
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Mastercard PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Mastercard IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Data Warehouse Appliance | IaaS |
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2017 | 2017 |
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Database Management | IaaS |
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2014 | 2014 |
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Network Management and Monitoring | IaaS |
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2011 | 2012 |
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Mastercard CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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Threat Modeling | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mastercard
| First Name | Last Name | Title | Function | Department | Phone | |
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SVP, Global Business Services (GBS) HR Systems & Operations | VP | IT | |
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Vice President, Global Talent Acquisition | VP | HR | |
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Executive Vice President - Human Resources | VP | HR | |
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Senior Vice President, Human Resources, Global Products and Solutions | VP | HR | |
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Vice President, Global Digital Marketing Analytics | VP | Marketing | |
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SVP Global Digital Marketing | VP | Marketing | |
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Vice President, US Consumer Marketing | VP | Marketing | |
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Vice President, Business Leader, MasterCard Travel Services - Online Travel Booking platform | VP | Operations | |
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Finance Leader- Travel and Expense Management | Manager | Finance | |
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Director - Finance, Capital Planning, Treasury | Director | Finance | |
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Vice President Internal Audit | VP | Risk | |
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SVP, Group Head Financial Systems & Shared Services Strategy and Operations | VP | IT | |
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Vice President, Financial Systems | VP | IT | |
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Chief Information Officer | CXO | IT | |
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Executive Vice President, Operations & Technology - Processing | VP | IT | |
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Senior Director, Sourcing Strategy | Director | Procurement | |
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VP, Business Leader - Corporate Accounting | VP | Finance | |
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Vice President, Big Data Practice | VP | IT | |
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Senior Hadoop/Big Data Engineer | Manager | IT | |
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Vice President - Enterprise Engineering Services | VP | R&D | |
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Chief Technology Officer - Operations | CXO | IT | |
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SVP Sourcing and Supplier Management | VP | Procurement | |
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Vice President, Strategic Sourcing and Supply Chain | VP | Procurement | |
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Director Sourcing and Supplier Management | Director | Procurement | |
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Vice President - Global Supply Chain | VP | Supply Chain | |
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Vice President - Strategic Workforce Planning and People Insights, Corporate HR | VP | HR | |
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Director, Global Payroll | Director | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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SVP & COO | CXO | Operations | |
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Chief Financial Officer | CXO | Finance | |
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Senior Vice President, IT Service Management | VP | IT | |
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CMO | CXO | Finance | |
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Vice President of B2B Marketing | VP | Marketing | |
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VP, Product Marketing | VP | Marketing | |
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Marketing Director, Digital Partners | Director | Marketing | |
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Director of Direct Marketing | Director | Marketing | |
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Global Marketing Director | Director | Marketing | |
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Vice President Marketing | VP | Marketing | |
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Senior Vice President of Tax | VP | Finance | |
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Chief Risk Officer | CXO | Risk | |
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Vice President- Legal Compliance Risk Management | VP | Legal | |
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Director - Legal Compliance | Global Head of Compliance Risk Control & Assurance | Director | Legal | |
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Vice President Human Resources | VP | HR | |
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Director, Legal Operations | Director | Legal | |
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Director, Legal Services | Director | Legal | |
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Chief Data Officer | CXO | IT | |
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Vice President, Enterprise Architecture | VP | IT | |
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President & Chief Technology Officer | CXO | IT | |
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President, Data and Services | CXO | IT | |
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EVP, Chief Technology Officer, Operations | CXO | IT | |
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VP, Data Engineering & Analytics | VP | IT | |
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Head of Global Talent Acquisition | Director | HR | |
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Recruiting, Talent Acquisition, Talent Sourcing | Manager | Procurement | |
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Vice President, Talent Acquisition | VP | HR | |
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Deputy Chief Security Officer - Senior Vice President | CXO | Finance | |
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President, Cyber & Intelligence | CXO | IT | |
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Vice President, Cyber Security & Resilience | VP | IT | |
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Vice President, Global Network Operations | VP | IT | |
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Director of Network Engineering | Director | IT | |
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Vice President, Architecture & Technology | VP | IT | |
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Director, Network Engineering | Director | IT | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Mastercard Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mastercard IT executives and key decision makers. This section highlights Mastercard's latest recorded technology evaluations, including TSYS TS1 for Payment Processing on 2025-11-27, Mirakl Marketplace Platform for eCommerce on 2025-05-20, and Moodys Analytics for Risk Management on 2025-04-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mastercard digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-27 | Mastercard | Evaluated | TSYS | TSYS TS1 | Payment Processing | ERP |
| 2025-05-20 | Mastercard | Evaluated | Mirakl | Mirakl Marketplace Platform | eCommerce | eCommerce |
| 2025-04-22 | Mastercard | Evaluated | Moodys Analytics | Moodys Analytics | Risk Management | TRM |
| 2024-06-10 | Mastercard | Evaluated |
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Payment Processing | ERP |
FAQ - APPS RUN THE WORLD Mastercard Technographics
Mastercard is a Professional Services organization based in United States,
with around 33400 employees and annual revenues of $25.10 billion.
Mastercard operates a diverse technology stack with applications such as
Oracle E-Business Suite, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and Domo,
covering areas like ERP Financial, Absence and Leave Management and Analytics and BI.
Mastercard has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and Domo.
Mastercard recently adopted applications including
Ironclad CLM in 2021, Adobe Launch in 2021 and Salesforce Net Zero Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mastercard’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mastercard’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mastercard technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.