South Brisbane, 4101, QLD,
Australia
Maven Dental Group Technographics
Maven Dental Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maven Dental Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Maven Dental Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maven Dental Group has purchased the following applications: Microsoft 365 for Collaboration in 2017, CallRail Call Tracking for Call Tracking and Recording in 2021, Oracle Hyperion for EPM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maven Dental Group is running and its propensity to invest more and deepen its relationship with Microsoft , CallRail , MessageGears or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maven Dental Group revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maven Dental Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maven Dental Group Tech Stack and Enterprise Applications
Maven Dental Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Maven Dental Group deployed Microsoft 365 as its primary Collaboration platform to standardize cloud-based communication and document workflows across the organization. The public site metadata indicates Microsoft 365 is in active use on their website, positioning Microsoft 365 as the Collaboration backbone for clinical teams and back office communication.
The implementation focuses on core collaboration capabilities typical of Microsoft 365, including cloud email, shared document libraries, team chat and meetings, and Office productivity integration. Configuration work is expected to emphasize user mailboxes, file synchronization and intra-organizational collaboration spaces to support appointment coordination, clinical record sharing and administrative task management.
Operational coverage spans clinical operations and administrative functions across the Australian network, with centralized account provisioning and cloud identity and access controls governing user access. Governance and workflow changes center on standardized content permissions, shared workspace policies and service-level administration to align clinical schedules, patient communications and finance and HR processes with a unified Collaboration platform.
|
Maven Dental Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2021 | 2021 |
In 2021, Maven Dental Group implemented CallRail Call Tracking in a Call Tracking and Recording deployment on its public website. The implementation was scoped to capture inbound phone leads originating from digital channels and web contact flows.
CallRail Call Tracking was configured to deliver session-level call attribution, call recording, and campaign-level reporting, aligning with common Call Tracking and Recording capabilities. The implementation uses CallRail tracking numbers and dynamic number insertion to map website sessions and landing pages to individual calls, enabling attribution to marketing sources.
The deployment architecture centers on a site-level tracking script embedded in the Maven Dental website, which associates visitor metadata with dynamically inserted numbers and routes call records into the CallRail console for analysis. Operational coverage includes marketing and patient acquisition functions, and the system surfaces call metadata for campaign performance review and front-line operations.
Governance and workflow changes focused on establishing naming conventions for tracking numbers, campaign tagging standards, and a central process for recording access and reporting ownership. Maven Dental Group CallRail Call Tracking Call Tracking and Recording supports marketing attribution and contact center intake processes by providing structured call events and reporting for ongoing campaign management.
|
|
|
|
|
Customer Engagement | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
Maven Dental Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Hyperion | EPM | EPM | n/a | 2018 | 2018 |
In 2018, Maven Dental Group implemented Oracle Hyperion as its EPM platform. The rollout targeted group-level planning and the preparation of the FY19 budget across 90 dental practices in Australia, centralizing profit and loss drafting for the corporate finance team.
Implementation work centered on budgeting and planning modules, workforce cost modelling, P&L consolidation and variance analysis within Oracle Hyperion. The configuration included data load templates and mapping to ensure clinicians and support staff rosters could be uploaded and validated so revenue and staff costs flowed through correctly to draft Profit and Loss statements, and budget forms captured rates and clinical days as key drivers.
Operational coverage spanned finance, regional operations and practice management, with finance producing practice-level revenue summaries and breakdowns by number of clinical days, rates and gross revenue for 90 sites. Data load and validation processes were used to populate Hyperion with roster and revenue inputs, enabling the production of consolidated and practice-level planning outputs consumed by Regional Operational Managers.
Governance and workflow changes emphasized iterative review cycles and commentary, finance-led variance analysis and manager collaboration, with the finance team providing commentary on FY19 versus FY18 budgets and investigating significant variances to inform local budget adjustments. Oracle Hyperion for EPM was positioned as the authoritative planning and variance analysis system supporting budget control and operational decision making across the clinical network.
|
Maven Dental Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Maven Dental Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Maven Dental Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Maven Dental Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||