Mayo Clinic
200 First St. SW,
Rochester, 55905, MN,
United States
Rochester, 55905, MN,
United States
1 507-284-2511
Healthcare
Mayo Clinic Technographics
Mayo Clinic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mayo Clinic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80221 Mayo Clinic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mayo Clinic has purchased the following applications: SAP Concur Expense for Expense Management in 2007, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2013, Epic ASAP for Clinical Trial Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mayo Clinic is running and its propensity to invest more and deepen its relationship with SAP , Infinite Computer Solutions , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mayo Clinic revenues, which have grown to $17.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mayo Clinic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mayo Clinic Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2007 | 2007 |
In 2007, Mayo Clinic implemented SAP Concur Expense. The deployment targeted Expense Management to prepare departmental travel arrangements and expense report management in Concur. The scope centered on departmental travel coordinators and finance teams responsible for expense processing. Deployment emphasized centralized configuration of travel and expense policies.
SAP Concur Expense was configured to support travel booking workflows, expense report creation, receipt capture and automated approval routing. Functional capabilities included policy enforcement, itemized expense validation and mobile receipt submission aligned with Expense Management practices. Configuration used role based approval chains and departmental cost center coding to align expenses with existing finance processes.
Operational governance established departmental ownership for travel arrangements, with finance maintaining oversight of expense report approvals and auditing. Rollout and process changes focused on standardizing approval workflows, routing logic and expense submission controls across departments. The implementation structured expense operations to centralize travel intake and streamline expense report management in Concur.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Mayo Clinic implemented Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) as its Applicant Tracking System. The Infinite BrassRing application is embedded in the Mayo Clinic careers site on apply.mayoclinic.org to present job search, job details, and the candidate application flow directly to external applicants.
The implementation leverages core Applicant Tracking System capabilities including job requisition posting, career site integration, candidate application intake, applicant profile management, resume parsing, and configurable candidate workflows for screening and interview coordination. Infinite BrassRing is configured to render job detail pages and capture applicant data through the web facing hiring flow, maintaining end to end tracking from posting to candidate disposition.
Operational ownership sits with Talent Acquisition and HR recruiting teams, with the system used to support recruiting operations across Mayo Clinic hiring units. Governance focuses on recruiter and hiring manager workflows, requisition approvals, and candidate lifecycle management within the Infinite BrassRing Applicant Tracking System to standardize hiring process execution and career site interactions.
|
|
|
|
|
Benefits Administration | HCM |
|
2007 | 2007 |
|
|
|
|
|
Contingent Labor Management | HCM |
|
2015 | 2015 |
|
|
|
|
|
Core HR | HCM |
|
2007 | 2007 |
|
|
|
|
|
HR Compliance | HCM |
|
2014 | 2014 |
|
|
|
|
|
HR Compliance | HCM |
|
2022 | 2022 |
|
|
|
|
|
Learning and Development | HCM |
|
2015 | 2015 |
|
|
|
|
|
Onboarding | HCM |
|
2023 | 2023 |
|
|
|
|
|
Payroll | HCM |
|
2007 | 2007 |
|
|
|
|
|
Succession and Leadership Planning | HCM |
|
2015 | 2015 |
|
|
|
|
|
Time and Attendance | HCM |
|
2012 | 2012 |
|
|
|
|
|
Video Interviewing | HCM |
|
2020 | 2020 |
|
|
|
|
|
Workforce Management | HCM |
|
2016 | 2016 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, Mayo Clinic implemented Epic ASAP to extend point of care Clinical Trial Management workflows into the Emergency Department. The Epic ASAP implementation focused on embedding subject screening and enrollment triggers into emergency department intake and clinical documentation, aligning the Epic ASAP application with Clinical Trial Management operational needs. Epic ASAP is the primary application referenced for these ED-facing clinical research workflows.
Configuration emphasized protocol-aware screening, consent capture, visit scheduling and structured data capture consistent with Clinical Trial Management functionality implemented within Epic ASAP modules and clinical documentation flows. Automation included event flagging and structured forms to capture research eligibility at triage, with configurable documentation templates to support downstream research data collection. These components reflect standard Clinical Trial Management workflows such as protocol tracking, enrollment logging and adverse event annotation.
Operational scope centered on the Emergency Department and research coordination teams, and the implementation impacted clinical operations and clinical research coordination functions. Governance and rollout included application-level stewardship with a Lead Application Analyst at Mayo Clinic assigned to Epic ASAP beginning May 2021, supporting iterative updates to screening logic and documentation templates. Ongoing configuration management and stewardship were established to maintain alignment between emergency department workflows and Clinical Trial Management requirements.
|
|
|
|
|
Clinical Trial Management | ERP Services and Operations |
|
2015 | 2015 |
|
|
|
|
|
Core Admin Processing System | ERP Services and Operations |
|
2019 | 2019 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2017 | 2018 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2017 | 2017 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2017 | 2018 |
|
|
|
|
|
Electronic Health Record | ERP Services and Operations |
|
2017 | 2017 |
|
|
|
|
|
Facility Management | ERP Services and Operations |
|
2021 | 2021 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2018 | 2019 |
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2021 | 2022 |
|
|
|
|
|
Laboratory Management | ERP Services and Operations |
|
2012 | 2012 |
|
|
|
|
|
Medical Care Management | ERP Services and Operations |
|
1993 | 1993 |
|
|
|
|
|
Medical Imaging | ERP Services and Operations |
|
2005 | 2006 |
|
|
|
|
|
Revenue Cycle Management | ERP Services and Operations |
|
2015 | 2015 |
|
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Generative AI Platforms | AI Development |
|
2023 | 2023 |
|
|
|
|
|
Generative AI Platforms | AI Development |
|
2023 | 2024 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2024 | 2024 |
|
|
|
|
|
Natural Language Processing | AI-Powered Application |
|
2006 | 2008 |
|
|
|
|
|
Speech Recognition AI | AI-Powered Application |
|
2022 | 2022 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2018 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2022 | 2022 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2021 | 2021 |
|
|
|
|
|
Process Mining | Analytics and BI |
|
2018 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2017 | 2017 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2023 | 2024 |
|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Shipping Management | eCommerce |
|
2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2021 | 2022 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
Incident Management | ITSM |
|
2020 | 2021 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2020 | 2021 |
|
|
|
|
|
Payment Integrity | TRM |
|
2018 | 2018 |
|
|
|
|
|
Treasury Management | TRM |
|
2017 | 2017 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
API Management | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Electronic Data Interchange (EDI) | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Robotic Process Automation | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2005 | 2005 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2005 | 2005 |
|
|
|
|
|
Data Warehouse Appliance | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Digital Workspace | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Servers, Storage and Networking | IaaS |
|
2015 | 2015 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2022 | 2022 |
|
|
|
|
|
Phishing Protection | CyberSecurity |
|
2019 | 2019 |
|
Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Video Surveillance System | Physical Security |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Mayo Clinic
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mayo Clinic Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mayo Clinic IT executives and key decision makers. This section highlights Mayo Clinic's latest recorded technology evaluations, including SAP Customer Data Cloud (ex Gigya) for Customer Data Platform on 2026-02-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mayo Clinic digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Mayo Clinic Technographics
Mayo Clinic is a Healthcare organization based in United States,
with around 80221 employees and annual revenues of $17.90 billion.
Mayo Clinic operates a diverse technology stack with applications such as
SAP Concur Expense, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) and Epic ASAP,
covering areas like Expense Management, Applicant Tracking System and Clinical Trial Management.
Mayo Clinic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Infinite Computer Solutions and Epic Systems.
Mayo Clinic recently adopted applications including
Meta AI in 2024, RemoteBridge Onboarding in 2023 and Microsoft 365 Copilot in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mayo Clinic’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mayo Clinic’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mayo Clinic technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.