McKesson
McKesson Technographics
McKesson Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by McKesson and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45000 McKesson employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
McKesson has purchased the following applications: Serrala FinanceSuite Accounts Payable for AP Automation in 2017, Matrix Absence Management for Absence and Leave Management in 2017, Epicor Prophet 21 for Distribution ERP in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems McKesson is running and its propensity to invest more and deepen its relationship with Serrala , FIS Global , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing McKesson revenues, which have grown to $359.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for McKesson intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
McKesson Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite Accounts Payable | AP Automation | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, McKesson deployed Serrala FinanceSuite Accounts Payable as an AP Automation platform to consolidate and standardize accounts payable processing across its finance organization and shared services. Serrala FinanceSuite Accounts Payable was implemented as the enterprise AP Automation application to support invoice capture, automated approval routing, exception handling, and payment file generation for the Accounts Payable function.
The implementation included configuration of category-aligned capabilities such as invoice imaging and data capture, configurable workflow and approval engines, three-way matching and exception resolution, and supplier master data controls. Notes from the initiative reference Serrala Alevate as the Accounts Payable platform context, and the program aligned AP configuration with adjacent travel and expense controls.
Integrations were executed explicitly with the Global Travel and Expenses tool Concur to align T&E supplier and expense workflows, and Robotic Process Automation was used to orchestrate downstream tasks within AP processing. Operational coverage extended across enterprise-wide strategic initiatives and targeted business unit specific change efforts, with the platform servicing McKesson finance, Accounts Payable teams, and centralized shared services in the United States.
Change governance was led through a dedicated change consultant model that managed business unit rollouts, stakeholder engagement, and process standardization for AP Automation. Governance activities emphasized workflow standard operating procedures and training to embed the Serrala FinanceSuite Accounts Payable application into existing finance operations and to coordinate RPA and Concur touchpoints.
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AR Automation | ERP Financial Management |
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2018 | 2018 |
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ERP Financial | ERP Financial Management |
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2017 | 2019 |
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Matrix Absence Management | Legacy | Matrix Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017 McKesson implemented Matrix Absence Management as part of its Absence and Leave Management tooling, placing emphasis on centralized claims handling for HR and benefits operations. A senior examiner role supported the deployment, running weekly reports to help manage claim integrity and auditing individual claims to ensure adherence to operating procedures.
Matrix Absence Management was configured to support examiner workflows including claims intake, adjudication, case tracking, audit trails, and scheduled reporting. The Senior Examiner executed weekly reports for the team to monitor claim integrity and audited McKesson claims to ensure proper SOP compliance, embedding audit and review checkpoints into daily operations.
Governance and operational control focused on formalizing examiner review cycles and SOP checkpoints within HR and benefits processes, creating standardized workflows for absence adjudication and documentation. McKesson Matrix Absence Management Absence and Leave Management served business functions for benefits administration, claims integrity monitoring, and standardized examiner workflows across the implemented scope.
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BackGround Screening | HCM |
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2016 | 2016 |
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Benefits Administration | HCM |
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2017 | 2017 |
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Benefits Administration | HCM |
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2018 | 2018 |
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Compensation Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2017 | 2019 |
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Employee Engagement | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2022 | 2022 |
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HR Service Delivery | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2019 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Talent Sourcing | HCM |
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2016 | 2016 |
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Talent Sourcing | HCM |
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2016 | 2016 |
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Talent Sourcing | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2003 | 2004 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2003 | 2004 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, McKesson implemented Epicor Prophet 21 as its Distribution ERP for warehouse and receiving operations at the West Deptford, New Jersey site. Operational records tie the deployment to receiving activity documented between May 2018 and February 2020 by on-site receiving staff.
Epicor Prophet 21's inventory and receiving modules were used to receive and break down purchase orders, match incoming product to packing lists, and identify damaged or expired product. Receiving clerks recorded product movements in the P21 inventory system while transporting stock to storage locations, and the system was used to pick and audit customer orders for shipping. The Epicor Prophet 21 inventory functionality supported routine tasks such as setting aside damaged product and initiating credit request and disposal workflows.
Operational governance emphasized inventory reconciliation and location confirmation, with processes embedded in Epicor Prophet 21 to support quality inspection, segregation of suspect product, credit initiation, disposal handling, and outbound order audit. The implementation affected warehouse operations, receiving, inventory management, and shipping functions at the West Deptford distribution site.
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Electronic Health Record | ERP Services and Operations |
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2018 | 2019 |
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Field Service Management | ERP Services and Operations |
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2017 | 2017 |
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Medical Practice Management | ERP Services and Operations |
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2005 | 2006 |
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Professional Services Automation | ERP Services and Operations |
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2010 | 2011 |
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Revenue Cycle Management | ERP Services and Operations |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2013 | 2018 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2011 | 2011 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Process Mining | Analytics and BI |
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2020 | 2020 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Blockchain Platform | Blockchain |
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2022 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Event Management | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2012 | 2012 |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2011 | 2011 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2013 | 2013 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2013 | 2013 |
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Product Information Management | eCommerce |
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2009 | 2009 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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S&OP | SCM |
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2014 | 2015 |
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Supply Chain Management | SCM |
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2012 | 2012 |
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Supply Chain Management | SCM |
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2007 | 2007 |
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Transportation Management | SCM |
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2014 | 2014 |
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Transportation Management | SCM |
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2018 | 2018 |
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Warehouse Management | SCM |
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2018 | 2018 |
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Warehouse Management | SCM |
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2013 | 2013 |
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Warehouse Management | SCM |
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2003 | 2003 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2015 | 2015 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Analytics | CRM |
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2013 | 2013 |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2013 | 2014 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2013 | 2014 |
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Marketing Automation | CRM |
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2021 | 2022 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2012 |
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Tag Management | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Environmental, Social, and Governance (ESG) | EPM |
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2019 | 2019 |
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EPM | EPM |
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2015 | 2016 |
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Financial Consolidation and Close | EPM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2023 | 2023 |
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Incident Management | ITSM |
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2012 | 2013 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2016 | 2016 |
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Remote Monitoring and Management | ITSM |
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2004 | 2005 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2008 | 2008 |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2018 |
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Sourcing | Procurement |
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2017 | 2018 |
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2018 | 2018 |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2015 | 2015 |
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Treasury Management | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Electronic Data Interchange (EDI) | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2022 | 2022 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2025 |
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Backup as a Service (BaaS) | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2024 | 2025 |
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Digital Workspace | IaaS |
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2011 | 2011 |
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Servers, Storage and Networking | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EMM / MDM / MAM | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2019 | 2019 |
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Threat Modeling | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at McKesson
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by McKesson Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD McKesson Technographics
McKesson is a Distribution organization based in United States,
with around 45000 employees and annual revenues of $359.10 billion.
McKesson operates a diverse technology stack with applications such as
Serrala FinanceSuite Accounts Payable, Matrix Absence Management and Epicor Prophet 21,
covering areas like AP Automation, Absence and Leave Management and Distribution ERP.
McKesson has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, Matrix Absence Management and Epicor.
McKesson recently adopted applications including
Oracle Cloud Infrastructure in 2024, Oracle Database@Azure in 2024 and GardaWorld Crisis24 (ex WorldAware) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of McKesson’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates McKesson’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete McKesson technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.