Medecision
550 E Swedesford Rd Ste 220,
Wayne, 19087, PA,
United States
Wayne, 19087, PA,
United States
1 610 540-0202
Professional Services
Medecision Technographics
Medecision Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Medecision and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Medecision employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Medecision has purchased the following applications: MIS Accounting for ERP Financial in 2010, Drift AI Chatbot for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Medecision is running and its propensity to invest more and deepen its relationship with MIS Accu-Tech , Drift , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Medecision revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Medecision intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Medecision Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MIS Accu-Tech | Legacy | MIS Accounting | ERP Financial | ERP Financial Management | n/a | 2010 | 2011 |
In 2010, Medecision implemented MIS Accounting, an ERP Financial application to centralize finance and accounting workflows. MIS Accounting provided core ERP Financial capabilities for general ledger, accounts payable, accounts receivable and financial reporting within the Medecision technology environment.
Configuration and module work drew on recorded internal MIS development and operations experience, including prior programming in Cache' ObjectScript and SQL solutions, and administration of multiple MIS systems identified as Accounting, EDI and S&R. Implementation activities included configuring year end reporting routines, invoicing and transaction posting workflows, and establishing scripting and query workstreams consistent with Unix shell scripting, C language routines and Ingres SQL for custom financial queries and reports.
Operationally MIS Accounting was deployed into Medecision's MIS stack to support finance, billing and EDI related business functions, with governance oriented to finance process controls and scheduled job management under the internal operations team. The rollout emphasized integration with existing MIS operations and reporting workflows, with internal programmers and administrators responsible for configuration, testing and ongoing job schedule monitoring.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Medecision implemented Drift AI Chatbot on its corporate website. The deployment uses Drift AI Chatbot as a Chatbots and Conversational AI solution to provide conversational customer engagement and real time lead capture for the professional services firm. The implementation is focused on website based conversational interfaces and automated responses to inbound visitor queries.
Configuration emphasized conversational workflows, scripted playbooks for common inquiries, intent detection and automated qualification to surface prospects to human teams. Operational ownership is described at the functional level with digital marketing and customer engagement teams leveraging the Drift AI Chatbot to route conversations to internal teams and capture contact data for downstream follow up. Governance centers on scripted response maintenance and iterative training of conversational models to align with service offerings and evolving inquiry patterns.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Medecision implemented Microsoft 365 as its Collaboration platform. The deployment established a cloud-hosted Microsoft 365 tenant to centralize email, calendaring, real-time collaboration, and document management across the 250-employee professional services firm.
Microsoft 365 capabilities were applied to core business functions including client service delivery, professional teams, and back-office operations in the United States. Deployment architecture emphasized cloud identity and access controls using Microsoft identity services, tenant-level governance for external sharing and retention, and standardized user provisioning and policy configurations to align collaboration workflows with service delivery processes. Medecision references Microsoft 365 on its website as part of its application footprint.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Medecision
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Medecision Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Medecision Technographics
Medecision is a Professional Services organization based in United States,
with around 250 employees and annual revenues of $50.0 million.
Medecision operates a diverse technology stack with applications such as
MIS Accounting, Drift AI Chatbot and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Medecision has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MIS Accu-Tech, Drift and Microsoft.
Medecision recently adopted applications including
Hubspot Live Chat in 2021, Triblio in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Medecision’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Medecision’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Medecision technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.