Dallas, 75230, TX,
United States
Medical City Healthcare Technographics
Medical City Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Medical City Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Medical City Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Medical City Healthcare has purchased the following applications: UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2015, DotCMS for Content Management in 2016, Crazy Egg for Marketing Analytics in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Medical City Healthcare is running and its propensity to invest more and deepen its relationship with UKG , DotCMS , Crazy Egg or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Medical City Healthcare revenues, which have grown to $213.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Medical City Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Medical City Healthcare Tech Stack and Enterprise Applications
Medical City Healthcare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2015 | 2015 |
In 2015, Medical City Healthcare implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance. The deployment centralized employee time capture and day-to-day timekeeper operations across hospital units and clinical staff, aligning the application with workforce management and payroll-adjacent timekeeping functions.
UKG Workforce Central Timekeeper was configured to support core Time and Attendance modules, including shift punch capture, exception processing, timecard maintenance, and supervisor approval workflows. Operational notes indicate the timekeeper role managed employee time in Kronos, performed daily reconciliation of time entries, and maintained time-related records that intersect with vendor invoice reconciliation activities.
Operational coverage extended beyond human resources into clinical units and biomedical coordination, where timekeeper responsibilities were combined with collecting paperwork for medical equipment movement, tagging equipment, coordinating with outside vendors on equipment purchases and disposals, and working CNL reports alongside Biomed for due preventive maintenance. Governance emphasized a designated timekeeper function embedded in unit workflows, with structured daily reconciliation, supervisor approvals, and handoffs to clinical and biomedical stakeholders to maintain Time and Attendance integrity.
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Workforce Management | HCM |
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2015 | 2015 |
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Medical City Healthcare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DotCMS | Legacy | DotCMS | Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Medical City Healthcare implemented DotCMS to manage its public website, establishing a Content Management capability to support web content and marketing communications. DotCMS is deployed as the primary content management application for the corporate web presence and is observable on the Medical City Healthcare website as the platform handling site pages and published content.
The deployment leverages DotCMS native capabilities including content authoring, templating, digital asset management, multi channel publishing, and editorial workflow management. Configuration emphasis is on reusable templates and page components, a centralized content repository for media assets, and staged publication pipelines to control content rollout across environments.
Operational coverage focuses on the public website and associated patient facing and institutional content, with marketing and communications teams and site editors as primary business users. Governance is implemented through role based editorial access and approval workflows to manage publishing cadence and editorial oversight, aligning content operations with healthcare communications requirements.
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Medical City Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2019 | 2019 |
In 2019, Medical City Healthcare implemented Crazy Egg on their public website to capture digital engagement signals. Crazy Egg is a Marketing Analytics application used to instrument user behavior for page-level analysis, and the deployment emphasized standard capabilities such as heatmaps, scroll maps, and session recordings to support conversion optimization and UX analysis.
Deployment used a client-side JavaScript snippet embedded across marketing pages to collect snapshots and behavioral data, enabling configuration at the page and campaign level without requiring backend integration. Operational ownership centered on marketing and digital experience teams responsible for site content and campaign tagging, with governance focused on page-level configuration and data capture rules to segment experiments and manage site instrumentation.
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Medical City Healthcare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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Medical City Healthcare Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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PEO (Professional Employer Organization) | Professional Services |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Medical City Healthcare
Apps Being Evaluated by Medical City Healthcare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-04 | Medical City Healthcare | Evaluated | Tata Consultancy Services | Tata Consultancy Services TAP | Procure to Pay | Procurement |