King of Prussia, 19406, PA,
United States
MedRisk Technographics
MedRisk Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MedRisk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 MedRisk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MedRisk has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, ADP Workforce Now for Core HR in 2018, Salesforce Marketing Cloud for Marketing Automation in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MedRisk is running and its propensity to invest more and deepen its relationship with Oracle , ADP , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MedRisk revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MedRisk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MedRisk Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, MedRisk implemented Oracle NetSuite ERP as the core financial system under a $2.5 million Business Transformation Program. The program was established to drive business process optimization and cost reduction across the specialty managed health care company, concentrating on finance and medical claims processing improvements.
The Oracle NetSuite ERP deployment focused on ERP Financial capabilities, with configuration work centered on general ledger, accounts payable, accounts receivable, billing and revenue management, period close automation, and financial reporting and controls. The cloud-based Oracle NetSuite ERP instance was configured to support role-based access and chart of accounts standardization, aligning transaction flows to the companys finance and accounting policies.
Integrations targeted connections between Oracle NetSuite ERP and the companys medical claims processing systems to streamline billing and revenue capture workflows and to reduce manual reconciliation between clinical claims outputs and financial records. Operational coverage included finance, billing, and claims operations across the enterprise, supporting a workforce of approximately 1,200 employees and consolidating transactional financial processes into a single cloud platform.
Program governance was led by a Program Management Lead, with a defined budget of $2.5 million and emphasis on process mapping, stakeholder alignment, testing, and user training to embed new workflows. The initiative combined system configuration of Oracle NetSuite ERP and process redesign efforts within claims and finance functions to institutionalize controls and improve operational consistency.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Ceridian Dayforce HCM | ADP Workforce Now | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, MedRisk implemented ADP Workforce Now as its Core HR system, replacing Ceridian Dayforce HCM. The adoption established ADP Workforce Now as the central HRIS for MedRisk, aligning the application with the companys Human Resources business functions across its workforce.
The implementation concentrated on Core HR capabilities in ADP Workforce Now, including employee record management, benefits administration, payroll coordination, compliance-oriented reporting, and configurable HR reporting. Configuration work emphasized role based access for HR generalists and coordinators, standardized report templates, and centralized personnel file management to support day to day HR operations.
Deployment covered all MedRisk locations and was grounded in operational needs described for HR generalists who provide daily HR operations support, manage personnel files and data, and run reports. The program included documenting procedures to streamline processes and ensure regulatory compliance, enabling HR staff to use ADP Workforce Now for policy interpretation, employee relations case support, and routine HR transactions.
MedRisk positioned ADP Workforce Now as the enterprise Core HR platform to centralize HRIS data and standardize workflow for HR transaction processing and reporting. The narrative reflects a functional shift toward system driven HR administration, with ADP Workforce Now supporting Human Resources functions such as payroll coordination, benefits administration, employee data management, and compliance reporting.
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Onboarding | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2014 | 2014 |
In 2014, MedRisk implemented Salesforce Marketing Cloud to deliver Marketing Automation capabilities on its public website. The deployment targeted digital marketing and patient outreach for the United States based healthcare firm, aligning Salesforce Marketing Cloud as the primary Marketing Automation platform supporting marketing and patient communications for an organization of roughly 1,200 employees.
The implementation concentrates on email campaign orchestration, web triggered journey management, on site subscription capture and content personalization, reflecting standard Marketing Automation functional modules. Configuration centered on audience segmentation, template driven email assets, scheduling automation and embedding tracking scripts on web pages to drive campaign activation and measurement.
Operational coverage is focused on the corporate marketing and patient communications teams, with the Salesforce Marketing Cloud footprint installed on MedRisk web properties to capture subscriber data and to trigger digital journeys from on site behavior and form submissions. The application supports marketing and patient outreach business functions by centralizing campaign execution and subscriber management within the Marketing Automation environment.
Governance and process changes included establishing campaign approval workflows, subscriber list hygiene and privacy controls appropriate to healthcare communications, and centralizing content review and consent capture as part of rollout governance. This narrative documents structural implementation details and configuration focus for Salesforce Marketing Cloud without asserting specific outcomes or performance metrics.
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at MedRisk
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by MedRisk Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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