AI Buyer Insights:

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Michelin, an e2open customer evaluated Oracle Transportation Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Michelin, an e2open customer evaluated Oracle Transportation Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Mercantile Pacific Asia Pte. Ltd.
Location
11 Jln Mesin,
Singapore, 368813,
Singapore
Website
https://www.mercantilepacific.com/
Phone
65 6319 3333
Artw industry
Communications
Employee
Revenue

Mercantile Pacific Asia Pte. Ltd. Technographics

Mercantile Pacific Asia Pte. Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Mercantile Pacific Asia Pte. Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 86 Mercantile Pacific Asia Pte. Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Mercantile Pacific Asia Pte. Ltd. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Mercantile Pacific Asia Pte. Ltd. is running and its propensity to invest more and deepen its relationship with Oracle , Freshworks , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Mercantile Pacific Asia Pte. Ltd. revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercantile Pacific Asia Pte. Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Mercantile Pacific Asia Pte. Ltd. Tech Stack and Enterprise Applications

Mercantile Pacific Asia Pte. Ltd. ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2014 2015
In 2014, Mercantile Pacific Asia Pte. Ltd. implemented Oracle NetSuite ERP as its core financial system, classified under ERP Financial. The deployment established a centralized cloud financial ledger to support the company finance function and consolidate accounts payable, accounts receivable and general ledger activity for the Singapore entity. Configuration work concentrated on accounts payable and reconciliation capabilities to match the documented responsibilities, including review of all invoices for appropriate documentation and approval prior to payment, processing online and check requests, auditing and processing credit card bills, and reconciling vendor statements. Oracle NetSuite ERP was used to manage vendor reconciliation workflows, bank reconciliations, and month-end close support, while providing transaction-level audit trails and payment processing controls. Governance and operational controls were implemented to enforce documented approval routing and records retention in accordance with company policy and accepted accounting practices, with role-based access for invoice review and payment execution. The operational scope remained focused on the finance and accounting team, covering maintenance of files and documentation, research and correction of vendor statement discrepancies, bank reconciliations, and assistance with ad hoc accounting tasks within Oracle NetSuite ERP.
Mercantile Pacific Asia Pte. Ltd. AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Mercantile Pacific Asia Pte. Ltd. deployed Freshdesk Messaging (Formerly Freshchat) on its public website as its Chatbots and Conversational AI engagement channel. Freshdesk Messaging (Formerly Freshchat) is implemented as the customer-facing chat layer to capture web leads and handle inbound customer inquiries through conversational workflows. The deployment focuses on the web chat widget and server-side conversation handling typical of Chatbots and Conversational AI, including automated bot flows, session handoff to human agents, canned responses, and conversation inbox management. Configuration work emphasized intent mapping and scripted bot dialogues to qualify requests before routing to agents, reflecting category-aligned automation and conversational orchestration. Operational scope centers on the website channel, supporting customer service and sales inquiry handling, with agents using the application to manage live conversations and asynchronous messaging. Governance appears to include rule-based routing and scripted response governance to standardize agent replies and bot behavior, enabling consistent conversational processes across web interactions.
Mercantile Pacific Asia Pte. Ltd. Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2016 2016
In 2016, Mercantile Pacific Asia Pte. Ltd. implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The company’s public website source indicates active use of Google Workspace (Formerly Google G-Suite), positioning the application to serve corporate communications and document productivity across the organization. Given the company size and communications industry focus, the deployment is presented as organization wide provisioning of core collaboration services. The implementation centers on standard Google Workspace capabilities including Gmail, Google Drive, Google Docs, Sheets, Calendar, and Meet, managed through the Google Admin console. Configuration and operational practices align with Collaboration category norms, covering user account provisioning, shared drive structures, access controls, and administrative security settings. Governance and day to day workflow support are scoped to IT and operations functions to enable email, scheduling, and collaborative document workflows.
Collaboration Collaboration 2021 2021
Mercantile Pacific Asia Pte. Ltd. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Mercantile Pacific Asia Pte. Ltd.

First Name Last Name Title Function Department Email Phone
Operation Manager Manager Finance
Group CEO CXO Finance
Manager Manager Finance
Chairman CXO Finance
Show All Contacts

Apps Being Evaluated by Mercantile Pacific Asia Pte. Ltd. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mercantile Pacific Asia Pte. Ltd. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mercantile Pacific Asia Pte. Ltd. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Mercantile Pacific Asia Pte. Ltd. Technographics
Mercantile Pacific Asia Pte. Ltd. is a Communications organization based in Singapore, with around 86 employees and annual revenues of $15.0 million.
Mercantile Pacific Asia Pte. Ltd. operates a diverse technology stack with applications such as Oracle NetSuite ERP, Freshdesk Messaging (Formerly Freshchat) and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Mercantile Pacific Asia Pte. Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Freshworks and Google.
Mercantile Pacific Asia Pte. Ltd. recently adopted applications including Freshdesk Messaging (Formerly Freshchat) in 2021, Microsoft 365 in 2021 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mercantile Pacific Asia Pte. Ltd.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Mercantile Pacific Asia Pte. Ltd.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mercantile Pacific Asia Pte. Ltd. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.