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Mercedes-Benz India
Location
E3, MIDC Chakan, Phase III, Chakan Industrial, Area,
Pune, 410501,
India
Website
https://www.mercedes-benz.co.in/
Phone
91 70973 97002
Artw industry
Automotive
Employee
Revenue

Mercedes-Benz India Technographics

Mercedes-Benz India Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Mercedes-Benz India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Mercedes-Benz India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Mercedes-Benz India has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2019, Akamai mPulse for Application Performance Management in 2022, Zoho Qntrl for Business Process Management in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Mercedes-Benz India is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Akamai , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Mercedes-Benz India revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercedes-Benz India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Mercedes-Benz India Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2019 2019
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Akamai Legacy Akamai mPulse Application Performance Management ITSM n/a 2022 2022
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Zoho Corp. Legacy Zoho Qntrl Business Process Management ERP Services and Operations Zoho Corp. 2023 2025 In 2023, Mercedes-Benz India initiated implementation of Zoho Qntrl as the orchestration layer for its SKYLine dealer management program. The deployment used Zoho Qntrl in the Business Process Management category to operationalize workflow orchestration across service centers and dealerships. Zoho Qntrl was configured to orchestrate the full service lifecycle, including booking, check in, technician assignment, and job tracking. Functional capabilities implemented included workflow automation, task assignment, status tracking, and exception routing consistent with Business Process Management implementations. The architecture combined a decentralized dealer management model built on Zoho CRM with Zoho Qntrl providing orchestration and process enforcement. Integrations included real time integration with Mercedes Benz global systems and connectivity between Zoho Qntrl and Zoho CRM to synchronize customer and vehicle data across dealer sites. Implementation was co developed with Zoho Corp as the system integrator and executed over a two year development cycle, with nationwide go live in 2025. Governance delivered dealer level autonomy while maintaining centralized policy controls and real time operational visibility, aligning service operations across India.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Contract Lifecycle Management Content Management 2023 2023
Digital Asset Management Content Management 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Engagement CRM 2025 2026
Customer Experience CRM 2019 2019
Tag Management CRM 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Governance, Risk and Compliance TRM 2020 2020
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Payroll HCM 2020 2020
Talent Assessment HCM 2018 2018
SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Sales Performance Management SPM 2024 2024
IT Decision Makers and Key Stakeholders at Mercedes-Benz India
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Mercedes-Benz India Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Mercedes-Benz India Technographics

Mercedes-Benz India is a Automotive organization based in India, with around 1000 employees and annual revenues of $1.30 billion.

Mercedes-Benz India operates a diverse technology stack with applications such as Amazon EC2, Akamai mPulse and Zoho Qntrl, covering areas like Application Hosting and Computing Services, Application Performance Management and Business Process Management.

Mercedes-Benz India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Akamai and Zoho Corp..

Mercedes-Benz India recently adopted applications including NewgenONE Omnichannel Customer Engagement in 2025, Compass (by Giift) in 2024 and Zoho Qntrl in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Mercedes-Benz India’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Mercedes-Benz India’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Mercedes-Benz India technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.