Derby, DE3 0BX,
United Kingdom
Mercia Electrical United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mercia Electrical United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 Mercia Electrical United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mercia Electrical United Kingdom has purchased the following applications: Cloudflare Workers for Application Hosting and Computing Services in 2023, FLG CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mercia Electrical United Kingdom is running and its propensity to invest more and deepen its relationship with Cloudflare , Clouvider , FLG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mercia Electrical United Kingdom revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercia Electrical United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare Workers | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 | ||
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| FLG | Legacy | FLG CRM | CRM | CRM | n/a | 2020 | 2020 | In 2020, Mercia Electrical implemented FLG CRM, adopting the CRM to support its solar and EV charger business in the East Midlands, United Kingdom. FLG CRM was configured to automate lead intake, customer questionnaire journeys, install tracking and post install communications across sales and field operations. Configuration focused on journey orchestration and workflow automation, embedding customer questionnaires into lead workflows and tracking installation milestones as staged workflow items. The FLG CRM deployment included case management for installations, automated notifications to coordinate handoffs between sales and installation teams and centralized communication logs to reduce duplicate administration. Operational coverage encompassed sales, administration and installation teams across Mercia Electrical's service area in the East Midlands. Governance emphasized standardized intake and handoff procedures and an ongoing configuration cadence to refine journey logic, and Mercia Electrical re signed with FLG in 2024 to continue use of FLG CRM. Mercia Electrical reported measurable operational outcomes tied to the FLG CRM implementation, specifically a 36% increase in lead to sale conversions, a 46% reduction in weekly administration time and a 15% shorter sale to completed installation timeframe. The deployment illustrates how CRM led automation can unify lead intake, customer journeys and install tracking for a small installer operating in the construction and real estate sector. |
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