MetLife
MetLife Technographics
MetLife Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MetLife and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45000 MetLife employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MetLife has purchased the following applications: Workday Financial Management for ERP Financial in 2025, Oracle Absence Management for Absence and Leave Management in 2018, Harbor Flex for Lease Management in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MetLife is running and its propensity to invest more and deepen its relationship with Workday , Oracle , Akumina or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MetLife revenues, which have grown to $66.91 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MetLife intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MetLife Tech Stack and Enterprise Applications
MetLife ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft ERP | Workday Financial Management | ERP Financial | ERP | n/a | 2025 | 2025 |
In 2025, MetLife implemented Workday Financial Management as part of a multi-year initiative to update and upgrade its ERP system. MetLife implemented Workday Financial Management to centralize core finance functions and the program replaces Oracle PeopleSoft ERP, organized as a centralized finance technology modernization led by a project team actively recruiting Workday ERP experience.
Workday Financial Management was configured to deliver core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, fixed asset accounting, financial reporting, and period close orchestration. Configuration work emphasized ledger consolidation, configurable financial controls, and automated close orchestration to align with enterprise accounting policies and corporate reporting rhythms.
Integration and operational coverage work is scoped to connect Workday Financial Management with existing enterprise transactional sources, shared services finance operations, and external reporting feeds. The implementation targets MetLife's finance department and global corporate finance functions, delivered through phased adoption across finance subfunctions and legal entities.
Governance for the program is structured as a multi-year phased rollout under a centralized project team and finance technology standards oversight. The rollout approach focuses on configuration-driven controls, workflow redesign for accounts workflows and close processes, and staged cutovers to maintain operational continuity during the transition.
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MetLife HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle PeopleSoft Absence Management | Oracle Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2019 |
In 2018, MetLife implemented Oracle Absence Management as part of an Oracle Cloud Applications rollout. The implementation replaced Oracle PeopleSoft Absence Management and centralized absence administration to unify leave policy enforcement across HR operations.
Oracle Absence Management was configured to support core Absence and Leave Management capabilities including absence case management, entitlement and accrual rules, compliance tracking, and employee and manager self-service workflows. The deployment emphasized rule-based eligibility processing and configurable approval chains to align absence handling with corporate leave policy and regulatory requirements.
The implementation was integrated with MetLife's Oracle Cloud HCM and payroll modules to ensure reconciliation of absence balances and to capture payroll-impacting leave events. Operational coverage focused on HR operations, payroll, and benefits administration, with the application serving as the system of record for employee leave and absence lifecycle events.
Governance centered on phased cutover and data migration from Oracle PeopleSoft Absence Management, including validation of historical balances and audit trail configuration. Change management concentrated on standardizing approval workflows, defining HR operational ownership, and instrumenting compliance and reporting controls for ongoing absence governance.
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Benefits Administration | HCM |
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2018 | 2019 |
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Compensation Management | HCM |
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2017 | 2019 |
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Core HR | HCM |
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2017 | 2019 |
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Employee Experience | HCM |
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2021 | 2021 |
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Employee Experience | HCM |
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2015 | 2015 |
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HR Compliance | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2010 | 2011 |
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Learning and Development | HCM |
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2023 | 2023 |
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Onboarding | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2018 | 2019 |
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Performance and Goal Management | HCM |
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2017 | 2019 |
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Performance and Goal Management, Employee Engagement | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2018 | 2018 |
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Talent Management | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2018 | 2019 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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MetLife ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lease Harbor | Legacy | Harbor Flex | Lease Management | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, MetLife implemented Harbor Flex as its Lease Management application. Harbor Flex was deployed as a centralized database to receive leases submitted by in-country managers, consolidating lease and legal document review and serving as the primary tool for lease abstraction across the organization. MetLife Harbor Flex Lease Management supports legal and lease administration business functions through a standardized abstraction process.
The Harbor Flex implementation focuses on lease abstraction and legal document review as explicit functional modules, with configured abstraction workflows, structured capture of key lease attributes, and a centralized repository for extracted data. The Harbor Flex application includes document management capabilities and searchable, structured lease records that align with common Lease Management system functions, enabling consistent clause capture and record standardization across jurisdictions.
Operationally, leases are ingested from in-country managers and routed through defined abstraction and legal review workflows, aligning workstreams across legal and lease administration teams. Governance is centered on abstraction standards and review checkpoints with Harbor Flex serving as the authoritative record for lease metadata, supporting auditability and consistent lease records within MetLife.
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Legal Practice Management | ERP Services and Operations |
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2014 | 2015 |
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MetLife AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ML and Data Science Platforms | AI Development |
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2020 | 2020 |
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MetLife Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Data Warehouse | Analytics and BI |
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2016 | 2017 |
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MetLife Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2016 | 2016 |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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MetLife Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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MetLife CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Call Center | CRM |
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2015 | 2015 |
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CRM | CRM |
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2014 | 2014 |
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CRM | CRM |
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2021 | 2021 |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Engagement, Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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MetLife EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2016 | 2016 |
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MetLife ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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MetLife Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2017 | 2017 |
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Trading Platform, Portfolio and Investment Management | Investment Management |
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2002 | 2002 |
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MetLife Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2016 | 2016 |
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Sourcing | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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MetLife SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2018 | 2018 |
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Configure Price Quote (CPQ) | SPM |
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2017 | 2017 |
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Incentive Compensation Management | SPM |
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2015 | 2010 |
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MetLife TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2012 | 2012 |
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Risk Management | TRM |
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2017 | 2017 |
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Treasury Management | TRM |
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2008 | 2008 |
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Treasury Management | TRM |
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2021 | 2021 |
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MetLife PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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MetLife IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Data Warehouse Appliance | IaaS |
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2016 | 2017 |
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Database Management | IaaS |
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2013 | 2013 |
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Servers, Storage and Networking | IaaS |
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2015 | 2015 |
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MetLife CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Vulnerability Management , Application Security (AppSec) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at MetLife
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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VP, HR Transformation and Global HR Operations | VP | HR | |
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Senior Vice President, HR Shared Services | VP | HR | |
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Vice President, Human Resources | VP | HR | |
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SVP and Head of Global Learning & Development | VP | HR | |
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Executive Vice President and Chief Human Resources Officer | CXO | HR | |
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Director - Software Engineering - Business Intelligence & Analytics | Director | IT | |
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Director - Information Management & Business Intelligence | Director | IT | |
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Vice President, Business Intelligence & Campaign Management | VP | IT | |
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Chief Enterprise Strategy Officer | CXO | Finance | |
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EVP CIO | CXO | Finance | |
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Executive Vice President, Global Technology & Operations | VP | IT | |
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Expense Reporting Director | Director | Finance | |
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Global IT Procurement Manager | Manager | Procurement | |
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CFO | CXO | Finance | |
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Director, Global Sourcing & Operations | Director | Procurement | |
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SVP and Global Controller | VP | Finance | |
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Vice President Distribution Finance | VP | Finance | |
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Director of Finance | Director | Finance | |
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Vice President Global Internal Audit | VP | Risk | |
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Global IT Director | Director | IT | |
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EVP & Chief Technology Officer | CXO | IT | |
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Senior Vice President & Chief Technology Architect | Manager | IT | |
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Vice President-Global Data Analytics | VP | IT | |
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Director Data Management | Director | IT | |
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CFO | CXO | Finance | |
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Senior Financial Analyst | Manager | Finance | |
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Head of IT Strategy and Software Engineering Operations at MetLife | Director | IT | |
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Vice President HR, Global Operations | VP | HR | |
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Senior HRIS Consultant | Manager | HR | |
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Director Human Resources Services | Director | HR | |
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Assistant Vice President - Human Resources Shared Services | VP | HR | |
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Vice President, Human Resources - US Group Benefits | VP | HR | |
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Executive Vice President and General Counsel | VP | Finance | |
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Chief of Staff, Legal Affairs | CXO | Legal | |
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Director | HR Chief of Staff Office | Director | HR | |
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Vice President Finance Technology Solutions | VP | IT | |
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Director Of Finance And Accounting | Director | Finance | |
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Vice President Finance | VP | Finance | |
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EVP, Global Chief Information Officer | CXO | IT | |
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Global Chief Technology Officer | CXO | IT | |
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EVP & Head of Global Technology and Operations | Director | IT | |
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Director Enterprise Architecture | Director | IT | |
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AVP- Sales & Broker Compensation | VP | Sales | |
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Sales Compensation Design & Analytics | Manager | HR | |
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Senior Sales Compensation Specialist | Manager | Sales | |
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AVP Insurance & Product Risk - Global Risk Management | VP | Risk | |
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Senior Vice President, Global Actuarial Modeling | VP | Risk | |
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Vice President, US Actuarial Modeling | VP | Risk | |
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VP & Actuary RIS Pricing and Underwriting Frameworks | VP | Risk | |
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VP, RIS Product Innovation & Reinsurance Strategy | VP | R&D | |
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Vice President, Pricing Oversight and Insurance & Product Risk Management, Global Risk Management | VP | Risk | |
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EVP, Chief Legal Officer | CXO | Legal | |
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Global Head Operational Risk Management | Director | Risk | |
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Director Compliance | Director | Finance | |
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Executive Vice President and Chief Compliance Officer | CXO | Finance | |
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Vice President – Global HR Service Delivery and Payroll | VP | HR | |
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Head of Workforce Management & Platform Enablement - Assistant Vice President | Director | HR | |
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Vice President, Head of Compliance | VP | Legal | |
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Vice President, Operational Risk Framework, Governance and Reporting | VP | Risk | |
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CIO | CXO | IT | |
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Product Owner, Sales Enablement Manager | Manager | Sales | |
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IT Director | Director | IT | |
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IT Director | Director | IT | |
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Senior Technology Liaison II (Salesforce Administrator, Business Analyst, Project Manager) | Manager | Marketing | |
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SVP Global Head Operational Risk Management + Chief Risk Officer Latin America | CXO | Risk | |
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EVP and Chief Compliance Officer | CXO | Operations | |
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EVP & Chief Risk Officer and Head of MetLife Insurance Investments | CXO | Risk | |
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SVP Head of Global Procurement and Vendor Management | VP | Procurement | |
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Director Principal - Supplier Risk Management - Global Vendor Management Office - Business Controls | Director | Risk | |
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AVP, Third Party Management Supplier Risk Management | VP | Risk | |
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VP Global Procurement Operations | VP | Procurement | |
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Finance Director | Director | Finance | |
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Director - Financial Systems | Director | IT | |
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Director Enterprise Architecture Strategy | Director | IT | |
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Director of Enterprise Solutions | Director | IT | |
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Director Of Information Technology | Director | IT | |
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Vice President, Investments Global Data Strategy | VP | Investment | |
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Head of Investments, Global Risk and Legal Affairs Audit | Director | Investment | |
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AVP - Investments IT | VP | Investment | |
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Apps Being Evaluated by MetLife Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MetLife IT executives and key decision makers. This section highlights MetLife's latest recorded technology evaluations, including TriNet PEO for PEO (Professional Employer Organization) on 2025-10-29, IBM Life/400 for Insurance ERP on 2025-09-24, and Workday Financial Management for ERP Financial on 2025-08-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MetLife digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-29 | MetLife | Evaluated | TriNet HR Corporation | TriNet PEO | PEO (Professional Employer Organization) | Professional Services |
| 2025-09-24 | MetLife | Evaluated | IBM | IBM Life/400 | Insurance ERP | ERP Services and Operations |
| 2025-08-27 | MetLife | Evaluated | Workday | Workday Financial Management | ERP Financial | ERP |
| 2025-07-25 | MetLife | Evaluated |
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Audio Video and Web Conferencing | Collaboration |
| 2025-04-23 | MetLife | Evaluated |
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Payment Processing | ERP |
| 2025-04-16 | MetLife | Evaluated |
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Benefits Administration | HCM |
| 2025-02-27 | MetLife | Evaluated |
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HRO (HR Outsourcing) | Professional Services |
| 2025-02-25 | MetLife | Evaluated |
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Procurement | Procurement |
| 2025-01-30 | MetLife | Evaluated |
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Earned Wage Access | HCM |
| 2025-01-21 | MetLife | Evaluated |
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Collaboration | Collaboration |
FAQ - APPS RUN THE WORLD MetLife Technographics
MetLife is a Insurance organization based in United States,
with around 45000 employees and annual revenues of $66.91 billion.
MetLife operates a diverse technology stack with applications such as
Workday Financial Management, Oracle Absence Management and Harbor Flex,
covering areas like ERP Financial, Absence and Leave Management and Lease Management.
MetLife has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Oracle and Lease Harbor.
MetLife recently adopted applications including
Workday Financial Management in 2025, 6sense Account Engagement Platform in 2024 and Bright DAST Platform in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MetLife’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MetLife’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MetLife technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.