Metrobank Card Corporation
6778 Ayala Ave, Legazpi Village,
Makati City, 1229,
Philippines
Makati City, 1229,
Philippines
63 2 8870 0900
Banking and Financial Services
Metrobank Card Corporation Technographics
Metrobank Card Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Metrobank Card Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Metrobank Card Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metrobank Card Corporation has purchased the following applications: Adrenalin Max HCM for Core HR in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, FICO Falcon Fraud Manager for AML, Fraud and Compliance in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metrobank Card Corporation is running and its propensity to invest more and deepen its relationship with Adrenalin , Cisco Systems , FICO or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metrobank Card Corporation revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metrobank Card Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Metrobank Card Corporation Tech Stack and Enterprise Applications
Metrobank Card Corporation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adrenalin | Legacy | Adrenalin Max HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Metrobank Card Corporation implemented Adrenalin Max HCM as a Core HR platform to operationalize HRIS and timekeeping capabilities. The deployment targeted a 1300 employee population and provided direct support to the Compensation and Benefits team across Metrobank Card sites in Manila, Cebu, and Davao, with project-based HRIS and Timekeeping Assistant coverage from January 2017 to May 2018.
Adrenalin Max HCM was configured to support core time and attendance workflows, including data preparation for HRIS testing, validation of report fields, computation logic, and automated calculations for overtime, meal allowance, tardiness, under time, night shift premium and differential, perfect attendance, and year to date tardiness. The implementation included leave balance computation for regularized employees, generation of first in reports and after payroll outputs, and editing and validation of FILO on each payroll cutoff cycle.
The program included explicit integration work and operational handoffs, most notably manual uploading of shift schedules using Oracle TKS v.8 as part of the timekeeping feed. Operational processes incorporated validation of substantiation schedules submitted by email for absences and leaves, coordinated vendor clarifications for HRIS test cases, and dedicated handling rules for MCC contractual employees for DTR creation, overtime and meal allowance computations, and absence deduction workflows.
Governance and payroll workflow restructuring emphasized cutoff discipline and report reconciliation, with editing and validation for the 1st and 2nd half payroll cycles, counterchecking of discrepancy reports after payroll, plotting of year to date tardiness reports, and issuance of tardiness memos as required. The implementation centered on ensuring reported fields and computation logic within Adrenalin Max HCM met company standards prior to operational roll out.
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Time and Attendance | HCM |
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2017 | 2017 |
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Metrobank Card Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Metrobank Card Corporation deployed Cisco Webex Meetings on its website. The deployment places Cisco Webex Meetings as a web embedded, cloud delivered Audio Video and Web Conferencing capability accessible from the corporate site.
Configuration centers on core meeting modules typical of Cisco Webex Meetings, including real time audio and video, screen sharing, meeting scheduling, session recording and host controls, enabling conferencing accessible via browser without additional client installs. This implementation reflects standard Audio Video and Web Conferencing workflows for meeting orchestration, participant management and content capture.
Operationally the implementation routes web traffic to Cisco's meeting infrastructure and requires host account provisioning, access control and session moderation, indicating governance focused on meeting policies and web access controls. The source notes use on the corporate website only, and no external system integrations were specified in the provided context.
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Metrobank Card Corporation TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FICO | Legacy | FICO Falcon Fraud Manager | AML, Fraud and Compliance | TRM | n/a | 2018 | 2018 |
In 2018 Metrobank Card Corporation implemented FICO Falcon Fraud Manager to support its AML, Fraud and Compliance operations. The deployment targeted card fraud detection and case management workflows at the MCC Center in Makati City, and was aligned to both acquiring and issuing fraud functions across the card operations organization.
FICO Falcon Fraud Manager was configured to deliver centralized case management through Falcon Case Manager, combined with real time transaction scoring and alerting capabilities consistent with AML, Fraud and Compliance platforms. The implementation supported structured workflows for case creation, investigation, status code updates, hot card enrollment, and exception list handling, with configuration for automated alert generation and manual investigator actions.
Operational integrations were explicitly tied to existing operational systems and external parties, including updates and record writes to CIMSv3 and Ifrend, validation updates to ITS, and record maintenance in ARCOT. The fraud team used the solution to send cancellation requests to acquiring banks, dispatch dispute forms to cardholders, enroll suspicious off us cards in Hot Cards List, and coordinate transaction confirmations with issuing banks. Day two reporting and specialized files were processed through the Falcon workflow, including USFT Day 2 Callback, USFT Clean Up, Transaction of Blocked Accounts, and CNP reports.
Governance and role based workflows were formalized around fraud operations roles, including Fraud Acquiring Officer, Fraud Issuing Officer, and Fraud Issuing Analyst. Daily operational tasks executed within the application included case analysis in Falcon Case Manager, cardholder and merchant call outs for transaction confirmation, extensive positive ID confirmation tied to Customer Service referrals, temporary blocking of accounts for unconfirmed suspicious transactions, and manual card replacement and authorization activities during graveyard and weekend shifts.
The implementation underpinned day to day fraud operations rather than system level transformation metrics, and it structured investigator driven processes such as enrollment in Exception List and Warning Bulletin, hot card management, merchant hold and release actions, and coordination with acquiring and issuing banks for confirmed fraud transactions.
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Metrobank Card Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Metrobank Card Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Metrobank Card Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Metrobank Card Corporation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Metrobank Card Corporation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Metrobank Card Corporation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Metrobank Card Corporation Technographics
Metrobank Card Corporation is a Banking and Financial Services organization based in Philippines,
with around 1300 employees and annual revenues of $150.0 million.
Metrobank Card Corporation operates a diverse technology stack with applications such as
Adrenalin Max HCM, Cisco Webex Meetings and FICO Falcon Fraud Manager,
covering areas like Core HR, Audio Video and Web Conferencing and AML, Fraud and Compliance.
Metrobank Card Corporation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Adrenalin, Cisco Systems and FICO.
Metrobank Card Corporation recently adopted applications including
Cloudflare CDN in 2022, Amazon SES in 2021 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Metrobank Card Corporation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Metrobank Card Corporation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Metrobank Card Corporation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.