Micron Europe
Greenwood House London Road,
Bracknell, RG12 2AA,
United Kingdom
Bracknell, RG12 2AA,
United Kingdom
44 80 0091-0022
Manufacturing
Micron Europe Technographics
Micron Europe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Micron Europe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 196 Micron Europe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Micron Europe has purchased the following applications: Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019, Adobe Experience Manager for Digital Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Micron Europe is running and its propensity to invest more and deepen its relationship with Salesforce , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Micron Europe revenues, which have grown to $33.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Micron Europe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Micron Europe Tech Stack and Enterprise Applications
Micron Europe AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Micron Europe deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website to provide real-time customer interactions. Salesforce Chat (formerly Salesforce Live Agent) functions as a web-embedded conversational interface, positioned within the Chatbots and Conversational AI category, and supports product support and customer engagement workflows for the company. The implementation follows a hosted cloud chat architecture with an embedded widget for web visitors and an agent console for live session handling, consistent with standard Salesforce Chat deployment patterns.
Configuration emphasis included session routing and queue management, scripted responses, and transcript capture to enable consistent handling of incoming web inquiries. Operational coverage is centered on the public website, directing visitor sessions to available agents and preserving session history to support follow-up and case creation. Governance and workflow practices align with Chatbots and Conversational AI operational norms, focusing on chat triage, escalation paths to human agents, and maintenance of canned responses and session reporting.
|
Micron Europe Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Micron Europe implemented Microsoft 365. The deployment is categorized as Collaboration and the company’s public website references Microsoft 365, indicating an active tenant tied to corporate productivity and communications.
Microsoft 365 at Micron Europe is described in the context of standard Collaboration capabilities, including cloud email and calendaring, SharePoint based document management, OneDrive file synchronization, and Teams style real time collaboration and meetings. Operational coverage is focused on the corporate workforce in the United Kingdom, supporting functions such as IT administration, finance, HR, and engineering collaboration. Governance is consistent with Collaboration deployments, centering on centralized tenant administration, identity and access controls, and site level content governance to manage permissions and user provisioning.
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Micron Europe Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, Micron Europe deployed Adobe Experience Manager for Digital Asset Management on its public Crucial.com website. Adobe Experience Manager is being used to centralize the company's digital asset library, apply metadata and version control, and manage web-optimized renditions and reusable content fragments for site publishing. Micron Europe Adobe Experience Manager Digital Asset Management supports marketing and web content management functions across the organization.
Implementation scope centers on website content and marketing workflows, with Adobe Experience Manager operating as the DAM and web content layer within the site infrastructure. Configuration emphasis included asset ingestion pipelines, metadata taxonomy, rendition processing, and content fragment reuse to streamline publishing cadence. Governance was aligned to content and asset stewardship by marketing teams, shifting operational ownership of web assets toward centralized editorial and asset management processes.
|
Micron Europe eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Shipping Management | eCommerce |
|
2018 | 2018 |
|
Micron Europe CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2011 | 2011 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Listing Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2022 | 2022 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2018 | 2018 |
|
|
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
|
Micron Europe ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2022 | 2022 |
|
Micron Europe TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
Micron Europe IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Micron Europe CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Micron Europe
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Micron Europe Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Micron Europe IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Micron Europe digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Micron Europe Technographics
Micron Europe is a Manufacturing organization based in United Kingdom,
with around 196 employees and annual revenues of $33.0 million.
Micron Europe operates a diverse technology stack with applications such as
Salesforce Chat (formerly Salesforce Live Agent), Microsoft 365 and Adobe Experience Manager,
covering areas like Chatbots and Conversational AI, Collaboration and Digital Asset Management.
Micron Europe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Salesforce, Microsoft and Adobe Systems.
Micron Europe recently adopted applications including
Slack Connect in 2022, Zeotap CDP in 2022 and comScore Activation in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Micron Europe’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Micron Europe’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Micron Europe technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.