Beveren, 9120,
Belgium
Milcobel Technographics
Milcobel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Milcobel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Milcobel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Milcobel has purchased the following applications: Microsoft 365 for Collaboration in 2018, DocuSign eSignature for Digital Signing in 2022, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Milcobel is running and its propensity to invest more and deepen its relationship with Microsoft , Crossware , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Milcobel revenues, which have grown to $1.21 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Milcobel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Milcobel Tech Stack and Enterprise Applications
Milcobel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Milcobel implemented Microsoft 365. Milcobel Microsoft 365 Collaboration is referenced on the company public website, establishing the application and category relationship for corporate productivity and external presence.
The Microsoft 365 deployment for Milcobel centers on standard Collaboration capabilities, including cloud email, team chat and meetings, document libraries and intranet sites, and personal file synchronization. Configuration work described aligns with Exchange Online style messaging, SharePoint Online style content and intranet management, Microsoft Teams style real time collaboration, and OneDrive for Business style user file storage, reflecting typical module use within the Microsoft 365 application.
Deployment architecture is described as a centralized Microsoft 365 tenancy providing organization wide collaboration services across Milcobel operations in Belgium, covering corporate functions such as finance, human resources, sales and operations. Identity and access management is implemented at the tenant level to govern user provisioning and access to Collaboration capabilities, supporting single sign on and role aligned access patterns.
Governance was structured around tenant level policies, centralized provisioning workflows and standardized collaboration controls to manage content lifecycle and external sharing. The company website explicitly referencing Microsoft 365 indicates alignment between public facing assets and the internal Collaboration platform, reinforcing a unified Microsoft 365 application footprint for Milcobel Collaboration.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Milcobel Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Milcobel implemented DocuSign eSignature as a Digital Signing solution on their website. The implementation centralizes electronic signature capture for externally facing documents initiated through the corporate site, providing a web-based signing flow for customers and suppliers.
DocuSign eSignature was configured to support standard eSignature workflows including reusable templates, sequential and parallel signing flows, authenticated signing ceremonies, and an auditable signing history. Configuration focused on browser-embedded signing experiences and server-side envelope orchestration to maintain document fidelity and persistent audit records.
Operational coverage is concentrated on external stakeholder document workflows launched from the Milcobel website, with governance controls for template lifecycle, signer authentication levels, and signed document retention for compliance. Administrative responsibilities were assigned to named document owners to manage templates, signing policies, and access, establishing a single, web-channel Digital Signing component for online agreements.
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Milcobel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Milcobel deployed Hotjar on its corporate website as a Customer Experience application to capture behavioral analytics for its digital channels. The Hotjar implementation uses a JavaScript snippet embedded in public web pages to enable session recordings, heatmaps, and on-page feedback widgets that collect qualitative user insights. The deployment targets Milcobel's customer facing site and supports marketing and user experience teams in Belgium.
Configuration emphasized enabling session recordings, heatmaps, funnels, and feedback polls while tuning sampling and data retention to align with corporate privacy requirements. Operational governance was structured to limit access to recordings and feedback to product and marketing stakeholders and to control capture settings to manage data volume. Milcobel uses Hotjar to complement quantitative analytics with qualitative behavioral signals for user research and conversion evaluation.
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PR and Media Communication | CRM |
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2021 | 2021 |
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Milcobel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Milcobel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Milcobel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-27 | Milcobel | Evaluated | Siemens Digital Industries Software | Siemens Opcenter | Manufacturing Execution System | ERP Services and Operations |