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Ministry of Environment, Water and Agriculture of Saudi Arabia
Location
7736 Eastern Ring Branch Rd, King Abdullah Dt.,
Riyad, 12422,
Saudi Arabia
Website
https://www.mewa.gov.sa/
Phone
966 11 203 8888
Artw industry
Government
Employee
Revenue

Ministry of Environment, Water and Agriculture of Saudi Arabia Technographics

Ministry of Environment, Water and Agriculture of Saudi Arabia Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Ministry of Environment, Water and Agriculture of Saudi Arabia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Ministry of Environment, Water and Agriculture of Saudi Arabia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Ministry of Environment, Water and Agriculture of Saudi Arabia has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2020, Applaud HR Knowledge Management for Employee Experience in 2019, Zendesk Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Ministry of Environment, Water and Agriculture of Saudi Arabia is running and its propensity to invest more and deepen its relationship with Oracle , Applaud , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Ministry of Environment, Water and Agriculture of Saudi Arabia revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ministry of Environment, Water and Agriculture of Saudi Arabia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Ministry of Environment, Water and Agriculture of Saudi Arabia Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle E-Business Suite ERP Financial ERP Financial Management n/a 2020 2020
In 2020 the Ministry of Environment, Water and Agriculture of Saudi Arabia implemented Oracle E-Business Suite as its ERP Financial platform. The program targeted application-level development and technical services to support the ministry's financial management and accounting operations across its Saudi Arabia organizational footprint. Oracle E-Business Suite implementation work was focused on technical development tasks, including customizations, interfaces, data migration, reports, and output document generation, with formal unit testing defined as part of deliverables. The technical consultant role provided detailed task planning, effort estimation, and progress tracking to the project manager to ensure development teams met project timelines and quality standards. The implementation included creation of interfaces to enable data exchange and integration patterns typical of ERP Financial deployments, and managed data migration pipelines to onboard financial master and transactional data. Operational coverage emphasized coordination between technical teams and functional leads so that technical solutions aligned with finance and accounting business functions. Governance practices centered on risk management and change management, with oversight of both onshore and offshore developers to enforce development best practice processes and deliverable quality. The technical team worked with functional leads to define and optimize business processes, and drove organizational change through negotiation and consensus building to align workflows with Oracle E-Business Suite capabilities.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Applaud Legacy Applaud HR Knowledge Management Employee Experience HCM Accenture 2019 2020
In 2019, the Ministry of Environment, Water and Agriculture of Saudi Arabia deployed Applaud HR Knowledge Management to provide a centralized Knowledge Management layer and to create a single employee environment as part of a full HR transformation. The deployment focused on consolidating HR service delivery across the ministry and included a planned migration of approximately 120 HR services into a unified employee experience. Applaud HR Knowledge Management was configured as a full knowledge base for HR service delivery, implementing content authoring, structured article curation, role based access controls, and employee self service workflows to surface guidance and standard operating procedures. The implementation emphasized service cataloging and standardized answer retrieval consistent with Knowledge Management practices to reduce dependency on ad hoc HR inquiries. Accenture served as the system integrator and led the KSA rollout, coordinating functional alignment between HR teams and central IT. Operational coverage targeted enterprise HR functions within the Ministry of Environment, Water and Agriculture of Saudi Arabia and prioritized desktop user adoption to establish a single employee environment. Governance was established around the central knowledge base with HR content ownership and editorial controls, supported by a phased content migration and rollout plan that reached full desktop adoption. Outcomes reported in the rollout included improved employee efficiency and 90% employee satisfaction within six months.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, the Ministry of Environment, Water and Agriculture of Saudi Arabia deployed Zendesk Chat. Zendesk Chat was implemented as a Chatbots and Conversational AI solution embedded on the ministry website to capture citizen inquiries and provide real time conversational access to public services and support workflows. The implementation centers on a web embedded live chat widget, automated response flows and canned response templates to standardize answers to common queries. Functional capabilities described by the deployment include proactive chat prompts on key pages, session handoff to human operators for complex cases, and chat transcript capture to support case escalation and follow up. Operational control is exercised through a centralized web deployment model with administration and configuration routed through the ministry’s online service channels, and the deployment directly supports citizen engagement, public inquiries and customer service functions. The Ministry of Environment, Water and Agriculture using Zendesk Chat as a Chatbots and Conversational AI tool aligns the application to web based service delivery and frontline support workflows.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Enterprise Content Management Content Management 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Citizen Engagement CRM 2008 2008
CRM CRM 2016 2016
Customer Support CRM 2020 2020
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017

IT Decision Makers and Key Stakeholders at Ministry of Environment, Water and Agriculture of Saudi Arabia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ministry of Environment, Water and Agriculture of Saudi Arabia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ministry of Environment, Water and Agriculture of Saudi Arabia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ministry of Environment, Water and Agriculture of Saudi Arabia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ministry of Environment, Water and Agriculture of Saudi Arabia Technographics
Ministry of Environment, Water and Agriculture of Saudi Arabia is a Government organization based in Saudi Arabia, with around 10000 employees and annual revenues of $2.00 billion.
Ministry of Environment, Water and Agriculture of Saudi Arabia operates a diverse technology stack with applications such as Oracle E-Business Suite, Applaud HR Knowledge Management and Zendesk Chat, covering areas like ERP Financial, Employee Experience and Chatbots and Conversational AI.
Ministry of Environment, Water and Agriculture of Saudi Arabia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Applaud and Zendesk.
Ministry of Environment, Water and Agriculture of Saudi Arabia recently adopted applications including Oracle Hyperion in 2022, Oracle E-Business Suite in 2020 and Zendesk Support Ticketing System in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ministry of Environment, Water and Agriculture of Saudi Arabia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ministry of Environment, Water and Agriculture of Saudi Arabia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ministry of Environment, Water and Agriculture of Saudi Arabia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.