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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Ministry of Environment, Water and Agriculture of Saudi Arabia Data, Technology Stack, and Enterprise Applications
IaaS
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VAR/SI
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Huawei Enterprise Legacy Huawei Cloud Application Hosting and Computing Services IaaS n/a 2017 2017
AI-Powered Application
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VAR/SI
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Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
CRM
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Oracle Legacy Oracle Siebel Case Management Citizen Engagement CRM Omnix International 2008 2008 In 2008 the Ministry of Environment, Water and Agriculture of Saudi Arabia implemented Oracle Siebel Case Management within a Citizen Engagement program. The implementation was delivered by Omnix International and built on Oracle technology including Siebel eService, Siebel Case Management, WebCenter Content, WebCenter Portal, Oracle Policy Automation, and SOA Suite. The deployment architecture centralized citizen intake through WebCenter Portal and Siebel eService, using Oracle Siebel Case Management as the core case processing engine. WebCenter Content was used for document and records management, Oracle Policy Automation externalized business rules for decisioning, and SOA Suite provided the orchestration layer for synchronous and asynchronous integrations between front end channels and ministry back office systems. Functionally the implementation covered case lifecycle management, knowledge management, portal based citizen interactions, and policy driven rule execution with Oracle Policy Automation integrated into case workflows. Operational scope focused on citizen facing services and internal service desks within the ministry, aligning business functions such as service request intake, case assignment, content retention, and rule based eligibility checks under a unified Citizen Engagement stack. Governance was structured around policy rule stewardship and case management workflow ownership, with Omnix International coordinating configuration, portal composition, and SOA interface contracts. The rollout approach emphasized modular activation of Siebel eService and Oracle Siebel Case Management components, coordinated content migration into WebCenter Content, and staged integration testing through the SOA Suite integration layer.
CRM CRM 2016 2016
Customer Support CRM 2020 2020
HCM
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VAR/SI
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Employee Experience HCM 2019 2020
Content Management
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VAR/SI
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Enterprise Content Management Content Management 2017 2017
EPM
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VAR/SI
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EPM EPM 2022 2022
ERP Financial Management
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VAR/SI
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ERP Financial ERP Financial Management 2020 2020
IT Decision Makers and Key Stakeholders at Ministry of Environment, Water and Agriculture of Saudi Arabia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ministry of Environment, Water and Agriculture of Saudi Arabia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ministry of Environment, Water and Agriculture of Saudi Arabia Technographics

Ministry of Environment, Water and Agriculture of Saudi Arabia is a Government organization based in Saudi Arabia, with around 10000 employees and annual revenues of $2.00 billion.

Ministry of Environment, Water and Agriculture of Saudi Arabia operates a diverse technology stack with applications such as Huawei Cloud, Zendesk Chat and Oracle Siebel Case Management, covering areas like Application Hosting and Computing Services, Chatbots and Conversational AI and Citizen Engagement .

Ministry of Environment, Water and Agriculture of Saudi Arabia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Huawei Enterprise, Zendesk and Oracle.

Ministry of Environment, Water and Agriculture of Saudi Arabia recently adopted applications including Oracle Hyperion in 2022, Zendesk Support Ticketing System in 2020 and Oracle E-Business Suite in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Ministry of Environment, Water and Agriculture of Saudi Arabia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Ministry of Environment, Water and Agriculture of Saudi Arabia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Ministry of Environment, Water and Agriculture of Saudi Arabia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.