List of Applaud HR Knowledge Management Customers
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Since 2010, our global team of researchers has been studying Applaud HR Knowledge Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Applaud HR Knowledge Management for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Applaud HR Knowledge Management for Employee Experience include: Advantage Solutions, a United States based Professional Services organisation with 69000 employees and revenues of $3.57 billion, Ministry of Environment, Water and Agriculture of Saudi Arabia, a Saudi Arabia based Government organisation with 10000 employees and revenues of $2.00 billion, Barnardo's, a United Kingdom based Non Profit organisation with 7498 employees and revenues of $365.0 million and many others.
Contact us if you need a completed and verified list of companies using Applaud HR Knowledge Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Advantage Solutions | Professional Services | 69000 | $3.6B | United States | Applaud | Applaud HR Knowledge Management | Employee Experience | 2015 | n/a | In 2015, Advantage Solutions engaged Applaud to deploy Applaud HR Knowledge Management across its US workforce. The implementation emphasized Knowledge Management and modernizing Oracle HCM user experience for employee and manager self service, delivering mobile and consumer grade HR interfaces to tens of thousands of employees. The deployment centered on HR knowledge management capabilities, including a corporate knowledge base tailored for HR service delivery and HR Help Desk use, content authoring and lifecycle controls, and search led access to HR policies and answers. Applaud HR Knowledge Management was configured to surface contextual guidance within employee and manager workflows, and to present consolidated HR content through mobile optimized interfaces and manager dashboards. Integration work included surface level integration with Oracle HCM to align employee and manager profile context and to enable in workflow access to policies and procedural guidance. Operational coverage targeted HR service delivery teams, HR operations, managers, and the broader employee population across Advantage Solutions United States sites, with content ownership retained by HR subject matter experts. Governance adjustments focused on establishing content stewardship and intake processes inside HR service delivery to drive adoption, while rollout priorities emphasized broader adoption and streamlined HR self service. Outcomes cited in the engagement included broader adoption of HR self service and improved productivity through consumer grade HR interfaces enabled by Applaud HR Knowledge Management. | |
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Barnardo's | Non Profit | 7498 | $365M | United Kingdom | Applaud | Applaud HR Knowledge Management | Employee Experience | 2017 | n/a | In 2017, Barnardo's implemented Applaud HR Knowledge Management, classified under Knowledge Management, to consolidate HR and finance service workflows into a mobile-first employee portal. The deployment targeted HR and finance processes known internally as myPlace, with a specific emphasis on improving absence and leave management and expanding mobile access across the UK charity. The configuration included Applaud HR Knowledge Management capabilities to support HR service delivery and employee self-service, alongside configured absence and leave management modules and a mobile-first employee portal. Workflows and knowledge content were structured to improve data capture and accelerate routine HR requests, increasing mobile usage and enhancing data quality. Category-aligned automation and knowledge-driven support content were used to reduce manual case handling and route common queries to self-service resources. Operational coverage focused on HR and finance functions across Barnardo's UK operations, with rollout activities aimed at driving portal adoption and knowledge base use. The implementation delivered faster processes and higher user engagement, and produced measurable improvements in mobile usage and data quality across the charity. Governance emphasis centered on knowledge-driven self-service and tighter HR operational data capture to support ongoing service delivery. | |
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Ministry of Environment, Water and Agriculture of Saudi Arabia | Government | 10000 | $2.0B | Saudi Arabia | Applaud | Applaud HR Knowledge Management | Employee Experience | 2019 | Accenture | In 2019, the Ministry of Environment, Water and Agriculture of Saudi Arabia deployed Applaud HR Knowledge Management to provide a centralized Knowledge Management layer and to create a single employee environment as part of a full HR transformation. The deployment focused on consolidating HR service delivery across the ministry and included a planned migration of approximately 120 HR services into a unified employee experience. Applaud HR Knowledge Management was configured as a full knowledge base for HR service delivery, implementing content authoring, structured article curation, role based access controls, and employee self service workflows to surface guidance and standard operating procedures. The implementation emphasized service cataloging and standardized answer retrieval consistent with Knowledge Management practices to reduce dependency on ad hoc HR inquiries. Accenture served as the system integrator and led the KSA rollout, coordinating functional alignment between HR teams and central IT. Operational coverage targeted enterprise HR functions within the Ministry of Environment, Water and Agriculture of Saudi Arabia and prioritized desktop user adoption to establish a single employee environment. Governance was established around the central knowledge base with HR content ownership and editorial controls, supported by a phased content migration and rollout plan that reached full desktop adoption. Outcomes reported in the rollout included improved employee efficiency and 90% employee satisfaction within six months. |
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