KObenhavn S, 2300,
Denmark
Modstrom Danmark Technographics
Modstrom Danmark Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Modstrom Danmark and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Modstrom Danmark employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Modstrom Danmark has purchased the following applications: LeadDesk for Call Center in 2020, Pathwire Mailgun for Transactional Email in 2021, Huawei Cloud for Application Hosting and Computing Services in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Modstrom Danmark is running and its propensity to invest more and deepen its relationship with LeadDesk , Microsoft , MailUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Modstrom Danmark revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Modstrom Danmark intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Modstrom Danmark Tech Stack and Enterprise Applications
Modstrom Danmark CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeadDesk | Legacy | LeadDesk | Call Center | CRM | n/a | 2020 | 2020 |
In 2020 Modstrom Danmark implemented LeadDesk as a Call Center solution embedded on its website. The Denmark based utility with 150 employees deployed LeadDesk as a cloud hosted, web embedded contact handling layer to capture inbound queries and web originated callbacks directly from the corporate site. LeadDesk was used to centralize customer service interactions and provide an agent facing console accessible via browser for telephony handling.
Configuration focused on Call Center capabilities such as queue based call routing, click to call and web callback widgets, agent dashboards with call logging and basic reporting, and script driven handling to standardize customer engagements. Operational coverage targeted customer service and billing contact workflows, with governance implemented through standardized agent workflows and queue assignment to manage agent responsibilities. Deployment and rollout emphasized web channel capture and browser based agent operations to align with the company's customer contact footprint.
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2022 | 2022 |
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Modstrom Danmark PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2021 | 2021 |
In 2021, Modstrom Danmark deployed Pathwire Mailgun as its Transactional Email provider on its public website. The implementation centralized programmatic email sending for customer-facing workflows and server-to-customer messaging through Pathwire Mailgun.
Configuration emphasized API-driven integration with SMTP fallback to originate transactional messages directly from the website, leveraging application-level templates and variable substitution for personalization. Category-aligned capabilities implemented include domain authentication with SPF and DKIM, template management, event webhooks for delivery and bounce events, and suppression list controls to steward deliverability.
Operational scope focuses on website-triggered messages such as order confirmations, account notifications, and service alerts, routing those sends through Pathwire Mailgun for centralized logging and event tracking. Governance and operational controls include sending domain and mailbox configuration, webhook-based monitoring of delivery status, and role-separated access to the Mailgun control panel to delineate developer and operations responsibilities.
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Modstrom Danmark IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Huawei Enterprise | Legacy | Huawei Cloud | Application Hosting and Computing Services | IaaS | n/a | 2008 | 2008 |
In 2008 Modstrom Danmark deployed Huawei Cloud as its Application Hosting and Computing Services platform to provide IaaS for its public website. Huawei Cloud is used as the application hosting layer for the corporate site, delivering virtual compute, storage and network provisioning consistent with infrastructure as a service capabilities.
The implementation is architected around Huawei Cloud virtual machine instances that host the web server and associated web application components, with OS level control and application stack management retained by the company. Configuration work focused on provisioning compute instances, storage volumes and public IP networking for site delivery, following standard Application Hosting and Computing Services workflows such as instance lifecycle management, capacity provisioning and snapshot based backups.
Operational coverage centers on Modstrom Danmark IT and web operations, using Huawei Cloud to serve content and customer facing functionality exposed on the website. Governance is exercised by internal IT through instance configuration control and operational runbooks, aligning monitoring and incident handling to cloud infrastructure management practices.
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Modstrom Danmark
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Apps Being Evaluated by Modstrom Danmark Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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