KObenhavn S, 2300,
Denmark
Modstrom Danmark Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Modstrom Danmark and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Modstrom Danmark employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Modstrom Danmark has purchased the following applications: Huawei Cloud for Application Hosting and Computing Services in 2008, LeadDesk for Call Center in 2020, Pathwire Mailgun for Transactional Email in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Modstrom Danmark is running and its propensity to invest more and deepen its relationship with Huawei Enterprise , LeadDesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Modstrom Danmark revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Modstrom Danmark intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Huawei Enterprise | Legacy | Huawei Cloud | Application Hosting and Computing Services | IaaS | n/a | 2008 | 2008 | ||
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| LeadDesk | Legacy | LeadDesk | Call Center | CRM | n/a | 2020 | 2020 | In 2020 Modstrom Danmark implemented LeadDesk as a Call Center solution embedded on its website. The Denmark based utility with 150 employees deployed LeadDesk as a cloud hosted, web embedded contact handling layer to capture inbound queries and web originated callbacks directly from the corporate site. LeadDesk was used to centralize customer service interactions and provide an agent facing console accessible via browser for telephony handling. Configuration focused on Call Center capabilities such as queue based call routing, click to call and web callback widgets, agent dashboards with call logging and basic reporting, and script driven handling to standardize customer engagements. Operational coverage targeted customer service and billing contact workflows, with governance implemented through standardized agent workflows and queue assignment to manage agent responsibilities. Deployment and rollout emphasized web channel capture and browser based agent operations to align with the company's customer contact footprint. | |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2021 | 2021 |
| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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