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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Monat Global Corp. Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ADP Legacy ADP Recruiting Recruiting, Applicant Tracking System HCM n/a 2023 2023
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SpiceCSM Legacy SpiceCSM Engagement Suite Customer Engagement CRM n/a 2021 2021
In 2021, Monat Global Corp. deployed SpiceCSM Engagement Suite, in the Customer Engagement category, to unify the user interface and data orchestration for its international customer and consultant support operations. The initiative consolidated multiple backend systems into a single agent experience to reduce context switching across support channels. The deployment focused on support and training functions across the company's consultant network. SpiceCSM Engagement Suite was configured to deliver CRM and case management capabilities alongside a workflow engine to automate routing, escalation, and case lifecycle management. Configuration emphasized a unified agent desktop, standardized case templates, and automated workflow rules to enforce service priorities. The implementation leveraged category-aligned functionality such as case queuing, SLA handling, and knowledgebase-driven responses. A data orchestration layer was implemented to aggregate customer and consultant records from multiple backend sources, enabling a consolidated record and audit trail for each interaction. Integrations were operationalized to feed case context and activity into the single agent experience. Operational coverage included international support sites and consultant-facing service channels. Governance changes standardized case handling workflows and centralized reporting to support agent training and quality assurance. Reported outcomes included increased daily requests handled, faster case resolution, and improved reporting and training efficiency.
Marketing Automation CRM 2016 2016
Tag Management CRM 2019 2019
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2023 2023
Governance, Risk and Compliance TRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Monat Global Corp.
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Monat Global Corp. Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Monat Global Corp. Technographics

Monat Global Corp. is a Distribution organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Monat Global Corp. operates a diverse technology stack with applications such as ADP Recruiting, Microsoft 365 and SpiceCSM Engagement Suite, covering areas like Recruiting, Applicant Tracking System, Collaboration and Customer Engagement.

Monat Global Corp. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ADP, Microsoft and SpiceCSM.

Monat Global Corp. recently adopted applications including ADP Recruiting in 2023, OneTrust Cookie Consent in 2023 and OneTrust CookiePro in 2023, highlighting its ongoing modernization strategy.

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Our research team continuously updates Monat Global Corp.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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