Miami, 33122-1030, FL,
United States
Monat Global Corp. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Monat Global Corp. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Monat Global Corp. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Monat Global Corp. has purchased the following applications: ADP Recruiting for Recruiting, Applicant Tracking System in 2023, Microsoft 365 for Collaboration in 2017, SpiceCSM Engagement Suite for Customer Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Monat Global Corp. is running and its propensity to invest more and deepen its relationship with ADP , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Monat Global Corp. revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Monat Global Corp. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SpiceCSM | Legacy | SpiceCSM Engagement Suite | Customer Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Monat Global Corp. deployed SpiceCSM Engagement Suite, in the Customer Engagement category, to unify the user interface and data orchestration for its international customer and consultant support operations. The initiative consolidated multiple backend systems into a single agent experience to reduce context switching across support channels. The deployment focused on support and training functions across the company's consultant network.
SpiceCSM Engagement Suite was configured to deliver CRM and case management capabilities alongside a workflow engine to automate routing, escalation, and case lifecycle management. Configuration emphasized a unified agent desktop, standardized case templates, and automated workflow rules to enforce service priorities. The implementation leveraged category-aligned functionality such as case queuing, SLA handling, and knowledgebase-driven responses.
A data orchestration layer was implemented to aggregate customer and consultant records from multiple backend sources, enabling a consolidated record and audit trail for each interaction. Integrations were operationalized to feed case context and activity into the single agent experience. Operational coverage included international support sites and consultant-facing service channels.
Governance changes standardized case handling workflows and centralized reporting to support agent training and quality assurance. Reported outcomes included increased daily requests handled, faster case resolution, and improved reporting and training efficiency.
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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