Rochester, 14615, NY,
United States
Monro Technographics
Monro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Monro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7660 Monro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Monro has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Ceridian Dayforce HCM for Core HR in 2019, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Monro is running and its propensity to invest more and deepen its relationship with Oracle , Dayforce , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Monro revenues, which have grown to $1.33 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Monro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Monro Tech Stack and Enterprise Applications
Monro ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle JD Edwards EnterpriseOne | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, Monro implemented Oracle Cloud ERP to centralize ERP Financial processes across its finance and accounting organization. The deployment replaced Oracle JD Edwards EnterpriseOne and was positioned as a cloud hosted ERP Financial platform to unify transactional finance operations and reporting.
The implementation focused on core financial modules common to ERP Financial deployments, including general ledger consolidation, accounts payable, accounts receivable, fixed assets management, procurement and period close automation. Configuration work emphasized a harmonized chart of accounts and modular configuration to support standardized financial workflows and controllable month end processes.
Oracle Cloud ERP was integrated into Monro's analytics and workforce data ecosystem, with Microsoft Power BI established as the reporting layer for operational and executive financial dashboards. The Analytics and Reporting Manager served as a key resource on the Oracle Cloud ERP implementation while coordinating integrations tied to human resources analytics, employee time tracking improvements, and an enterprise staffing model redesign, and outsourcing of analytical workflows to an overseas partner.
Governance was organized as a cross functional initiative with IT, Finance and Operations participating in strategic planning and rollout activities, and reporting governance anchored in the new ERP and Power BI combination. The analytics workstream connected to the Oracle Cloud ERP program and contributed actionable insights that the company reports as delivering millions of dollars in annual savings through workforce and operational decisions.
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Monro HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce HCM | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Monro implemented Ceridian Dayforce HCM. The deployment established Ceridian Dayforce HCM as the company's Core HR platform supporting HR, payroll, and time tracking workflows.
The implementation configured Dayforce modules for time tracking and PTO management, payroll interfaces, and employee self-service for pay statements. Configuration work included mapping payroll and time capture workflows and aligning data models to corporate HR and finance requirements.
Integrations completed included ADP for compliant and employee-accessible pay stubs, JPMorgan for automated payment processing, and Basware for invoice processing, with time and PTO data integrated directly into Ceridian Dayforce HCM. Operational coverage spanned Finance, Human Resources, and Payroll departments and included offshore integration projects to coordinate global interoperability.
Project governance employed Jira and Xray to trace epics and user stories through to test cases and test plans, improving requirements traceability during rollout. Cross-functional teams led by a Senior Project Manager executed business process transformations and change management across impacted business functions.
Reported outcomes included compliant and employee-accessible pay stubs, streamlined payroll processes, enhanced HR operational efficiency, and automated payment workflows. The Basware invoice integration reduced manual invoice handling and offshore integrations improved global collaboration and system interoperability.
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Employee Self Service | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2019 | 2019 |
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Monro Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Monro implemented Microsoft 365 to provide enterprise Collaboration capabilities. Monro is an automotive services company with approximately 7,660 employees, and the Microsoft 365 deployment was positioned to standardize productivity and communication across corporate operations.
The Microsoft 365 implementation centers on collaboration and productivity modules such as cloud email and calendaring, document collaboration and versioning, cloud file storage and sharing, and real-time communications and meetings. Microsoft 365 was configured to deliver integrated productivity applications, centralized content repositories, and role-based access to shared resources.
Monro is using Microsoft 365 on their website and the deployment extends to cloud-hosted collaboration workflows that surface content and communication links externally and internally. Integrations are organized around cloud identity and administrative controls within Microsoft 365 to manage user provisioning, access policies, and content governance.
Operational governance emphasizes centralized administration, policy enforcement, and standardization of collaboration workflows through Microsoft 365 administrative capabilities, enabling consistent controls for document lifecycle and communications. The implementation frames Monro Microsoft 365 Collaboration as the core productivity platform for enterprise collaboration and knowledge work.
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Monro SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2007 | 2007 |
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Monro CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Monro TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Monro PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Monro IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Monro CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Monro
Apps Being Evaluated by Monro Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||