Mount Sinai
555 W 57th St,
New York, 10019, NY,
United States
New York, 10019, NY,
United States
1 212-523-5555
Healthcare
Mount Sinai Technographics
Mount Sinai Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mount Sinai and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 48000 Mount Sinai employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mount Sinai has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Oracle Cloud HCM Absence Management for Absence and Leave Management in 2019, Oracle Cerner Millennium for Electronic Health Record in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mount Sinai is running and its propensity to invest more and deepen its relationship with Oracle , Emburse , American Express or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mount Sinai revenues, which have grown to $11.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mount Sinai intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mount Sinai Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, Mount Sinai implemented Oracle Cloud ERP, deploying Oracle Cloud ERP in the ERP Financial category as part of a coordinated move to standardize enterprise financial systems. Mount Sinai selected Oracle Cloud ERP alongside Oracle SCM Cloud and Oracle HCM Cloud to centralize transactional finance, procurement, and workforce financial data across its integrated health system.
The Oracle Cloud ERP implementation focused on core financial modules common to ERP Financial deployments, including general ledger, accounts payable, accounts receivable, procurement orchestration, financial close and reporting capabilities. Configuration work emphasized role based controls, period close automation and consolidated financial reporting to support centralized accounting processes and regulatory financial workflows.
Oracle Cloud ERP was implemented to operate in concert with Oracle SCM Cloud and Oracle HCM Cloud, creating an integrated suite linking procurement and workforce cost data to financial ledgers. The scope covered Mount Sinai Health System enterprise operations, including hospital units, administrative finance functions and affiliated ambulatory surgery centers, enabling cross functional data flows between supply chain, HR and finance.
Governance changes aligned to the new cloud ERP centered on shared services and standardized chart of accounts, with process redesign to enforce consistent procure to pay and record to report workflows. The implementation also introduced cloud governance practices for release cadence, access controls and financial reconciliation procedures to sustain consistent operational controls across the health system.
The stated objectives included improving business visibility and reducing costs through the combined Oracle Cloud ERP, Oracle SCM Cloud and Oracle HCM Cloud footprint, with Oracle Cloud ERP providing the ERP Financial backbone for consolidated financial management across Mount Sinai.
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Expense Management | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
In 2019 Mount Sinai implemented Oracle Cloud HCM Absence Management as part of a broader Core HCM program, establishing the application within its Absence and Leave Management strategy across multiple hospitals in the Mount Sinai Health System. The deployment was executed as a SaaS-first implementation augmented with PaaS extensions to support custom integrations, and it was positioned alongside Core HR, Benefits, Compensation, and Payroll workstreams managed by the HCM Cloud Functional team.
The implementation covered functional modules for absence plans, leave entitlements, time-off request and approval workflows, and absence balance calculations, integrated into Oracle Cloud HCM Absence Management and aligned with Core HR and benefits data models. Configuration activities emphasized security role validation, configuration checks, and mobile access scenarios, with technical unit test documentation and support for functional validation provided by the HCM Cloud Functional Manager role.
Architecturally the program used SaaS instances for core processing and PaaS components for extension logic and APIs, with explicit integration points for Payroll and Oracle Enterprise Resource Planning Cloud noted in project activities. Integration workstreams included API-based exchange and batch interfaces, instance readiness validation across SaaS and PaaS layers, and coordination of system integration testing to ensure end to end data flow between absence, HR, and payroll systems.
Governance and rollout were governed by a formal test strategy that included System Integration Testing, User Acceptance Testing, and Payroll Parallel Testing, with daily defect triage calls and escalation paths to PMO, business, and IT leadership. The implementation emphasized tester working sessions, smoke testing, and user readiness validation, reflecting a structured SDLC approach to release control and operational cutover for the Absence and Leave Management capability.
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BackGround Screening | HCM |
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2016 | 2016 |
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Benefits Administration | HCM |
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2019 | 2020 |
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Core HR | HCM |
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2017 | 2018 |
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Learning and Development | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2019 | 2020 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2023 | 2023 |
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Talent Management | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cerner Millennium | Electronic Health Record | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014 Mount Sinai implemented Oracle Cerner Millennium as its core Electronic Health Record to centralize clinical applications and reporting across hospital programs. The deployment targeted enterprise clinical workflows and clinician-facing systems at scale, positioning Oracle Cerner Millennium to support clinical documentation, order entry, and clinical reporting functions within Mount Sinai’s care delivery environment.
The implementation included installation, service package upgrades, and rigorous testing of Cerner application service packages on AIX and Windows server platforms, with Oracle database components and WebSphereMQ messaging present in the technical stack. Configuration work emphasized clinical reporting solutions and application performance tuning, with event monitoring scripts developed to automate alerting and operational diagnostics for the Oracle Cerner Millennium environment.
Integrations were scoped through documented upstream and downstream interface requirements, developed in collaboration with external software vendors and network element teams to ensure interoperability with existing hospital systems and clinical devices. Operational coverage included day to day production support and on call responsibilities for clinical applications, with close partnership between IT and clinicians to capture requirements and validate clinical workflows.
Governance activities centered on interface definition, service package change control, and coordinated testing prior to go live, and processes were refined with third party providers to standardize monitoring and incident response. The program facilitated a successful go live while maintaining ongoing performance optimization and rapid issue resolution across AIX, Oracle, WebSphereMQ, and Windows Server platforms.
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Electronic Health Record | ERP Services and Operations |
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2017 | 2018 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2020 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2014 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2012 | 2013 |
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Patient Management | ERP Services and Operations |
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2014 | 2015 |
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Patient Management | ERP Services and Operations |
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2016 | 2017 |
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Pharmacy Management | ERP Services and Operations |
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2014 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Online Meeting Scheduling | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2015 | 2015 |
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Supply Chain Management | SCM |
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2017 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2017 | 2018 |
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Customer Engagement, Customer Support | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Donor and Fundraising Management | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2019 | 2019 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Retirement Recordkeeping | Professional Services |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Mount Sinai
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Mount Sinai Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mount Sinai IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mount Sinai digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Mount Sinai Technographics
Mount Sinai is a Healthcare organization based in United States,
with around 48000 employees and annual revenues of $11.90 billion.
Mount Sinai operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM Absence Management and Oracle Cerner Millennium,
covering areas like ERP Financial, Absence and Leave Management and Electronic Health Record.
Mount Sinai has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle.
Mount Sinai recently adopted applications including
Palantir Foundry in 2024, Oracle Recruiting Cloud in 2023 and Microsoft Azure Cloud Services in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mount Sinai’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mount Sinai’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mount Sinai technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.