Granges-Paccot, 1763,
Switzerland
Move Mobility Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Move Mobility and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Move Mobility employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Move Mobility has purchased the following applications: Microsoft 365 for Collaboration in 2020, Weblication CMS for Content Management in 2024, Zammad for Customer Support in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Move Mobility is running and its propensity to invest more and deepen its relationship with Microsoft , Scholl Communications , Zammad or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Move Mobility revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Move Mobility intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Scholl Communications | Legacy | Weblication CMS | Content Management | Content Management | n/a | 2024 | 2024 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zammad | Legacy | Zammad | Customer Support | CRM | n/a | 2024 | 2024 |
In 2024 Move Mobility implemented Zammad as its central helpdesk for customer service, deploying a SaaS instance to support its European e-mobility charging operations and centralize Customer Support. Zammad was provisioned as the primary ticketing and case management application for customer-facing teams and service agents.
The implementation delivered core functionality including ticket management, call center workflow integration, and integrations with billing and ERP processes operating in Switzerland to enable end-to-end case to billing traces. Operational coverage focused on call center agents and billing teams supporting Swiss operations and the broader European charging footprint, with governance changes that restructured incident routing and escalation workflows to align call inputs with billing reconciliation and ticket closure. The SaaS deployment reduced licensing costs by ~50% and improved average resolution to ~30 minutes with ~80% first-contact resolution.
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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