Brooklyn, 11210, NY,
United States
MPower Energy Technographics
MPower Energy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MPower Energy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 MPower Energy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MPower Energy has purchased the following applications: Microsoft 365 for Collaboration in 2015, Spotio Field Sales Engagement Platform for Sales Engagement in 2019, GoDaddy for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MPower Energy is running and its propensity to invest more and deepen its relationship with Microsoft , SPOTIO , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MPower Energy revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MPower Energy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MPower Energy Tech Stack and Enterprise Applications
MPower Energy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, MPower Energy implemented Microsoft 365 as its Collaboration platform. The deployment provisioned a cloud-hosted Microsoft 365 tenant to consolidate collaboration services for a 200-employee utility organization, supporting corporate staff and field operations. Scope emphasized core Collaboration capabilities for internal communications, email and document management across business functions.
Microsoft 365 was configured to include Exchange Online for corporate email, SharePoint Online for team sites and document libraries, OneDrive for personal file sync and Teams for real-time meetings and chat, reflecting category-aligned functional modules. Governance and administration were established at the tenant level with role-based account provisioning, access controls and information architecture to manage content lifecycle and secure collaboration. The implementation narrative centers on Microsoft 365 supporting operations, finance and customer service collaboration workflows within the Collaboration category.
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MPower Energy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SPOTIO | Legacy | Spotio Field Sales Engagement Platform | Sales Engagement | CRM | n/a | 2019 | 2019 |
In 2019, MPower Energy deployed Spotio Field Sales Engagement Platform to support field selling and retention activities, positioning the implementation within the Sales Engagement category. The rollout targeted the retention and operations desk, call center agents, and field sales representatives, aligning platform use with responsibilities overseen by the CEO, CFO, and IT stakeholders at MPower Energy.
The Spotio Field Sales Engagement Platform was configured to manage lead distribution and territory assignments, capture field activity and call dispositions, and orchestrate retention workflows. Configuration work emphasized lead assignment rules, daily delegation of leads to call center staff, activity logging for sales teams, and dashboarding for monitoring final call results, enabling structured field sales and retention process automation.
Operational data from Spotio was used alongside Tableau, Microsoft Excel, Microsoft Access, and Five9, with analytics and reporting workflows consuming Spotio activity for statistical analysis and Five9 supporting telephony-driven call handling. The Spotio Field Sales Engagement Platform fed data streams that the IT team used when building online customer retention portal components, creating coordinated operational coverage across sales, retention operations, and IT.
Governance changes focused on formalizing lead allocation, call result management, and cross-functional coordination between sales, call center management, and office managers. Process controls included delegated daily responsibilities, supervised call center workflows, and use of activity data in Tableau and spreadsheets for retention analysis, ensuring the Sales Engagement solution supported operational discipline across MPower Energy.
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MPower Energy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
In 2017, MPower Energy deployed GoDaddy to host and manage its public website under the Application Hosting and Computing Services category. The GoDaddy implementation serves as the companys primary web hosting and domain management platform, providing DNS control, managed web hosting compute and SSL certificate lifecycle administration for site content delivery. The Application Hosting and Computing Services configuration uses the GoDaddy control plane to provision hosting resources and manage public-facing site infrastructure.
Operationally the GoDaddy deployment supports MPower Energys marketing and IT functions within the United States by centralizing website delivery and domain governance. Content deployment workflows and DNS change controls are organized around the GoDaddy hosting panel and registrar controls to maintain site availability and certificate updates. MPower Energy GoDaddy Application Hosting and Computing Services relationship describes a focused hosting and domain management implementation for the companys website operations.
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IT Decision Makers and Key Stakeholders at MPower Energy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by MPower Energy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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