MS Walker
975 University Ave,
Norwood, 2062, MA,
United States
Norwood, 2062, MA,
United States
1 617-776-6700
Distribution
MS Walker Technographics
MS Walker Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MS Walker and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 MS Walker employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MS Walker has purchased the following applications: Workable ATS for Applicant Tracking System in 2019, Rocket.chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MS Walker is running and its propensity to invest more and deepen its relationship with Workable , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MS Walker revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MS Walker intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MS Walker Tech Stack and Enterprise Applications
MS Walker HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workable | Legacy | Workable ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, MS Walker deployed Workable ATS as its Applicant Tracking System. The implementation uses Workable on the MS Walker website to publish job openings and capture candidate applications through the public career portal.
Workable ATS configuration focused on career site integration, job posting management, candidate sourcing and tracking, applicant screening, interview scheduling, and offer workflow management. The deployment centralized a candidate database and standardized stage-based hiring pipelines and requisition handling inside Workable ATS.
Operational ownership is with HR and talent acquisition teams, with hiring managers granted access for candidate review and interview coordination. Usage covers MS Walker United States operations and supports recruiting for distribution roles as well as corporate functions.
Governance was implemented through role-based access controls, tailored hiring workflows, and structured approval steps to align recruiting processes with internal HR policies. The configuration emphasizes career site capture, candidate record retention, and standardized workflows within Workable ATS to support requisition-to-hire processes.
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MS Walker AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 MS Walker implemented Rocket.chat on their website. The deployment positions Rocket.chat as the customer-facing conversational layer for the distributor, and aligns with the Chatbots and Conversational AI category to handle real-time visitor messaging and inquiry capture.
Rocket.chat was configured as a web-embedded chat widget and agent console, using standard Chatbots and Conversational AI capabilities such as real-time messaging, chat session handoff, canned responses, and basic bot workflows for automated responses. The implementation included chat routing to human agents and asynchronous message history to preserve session context for follow up. Integration details beyond the website channel are not specified in the source context.
Operational scope spans customer service and commercial inquiry handling across MS Walker's US-facing website, with 500 employees and $70,000,000 in revenue indicating a mid-market deployment scale. Governance and operation were implemented within web support workflows, with configuration focused on widget behavior, routing rules, and moderation policies. MS Walker Rocket.chat Chatbots and Conversational AI supports customer service and sales business functions through web messaging and automated conversational workflows.
|
MS Walker Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, MS Walker deployed Microsoft 365 to serve as its Collaboration platform. MS Walker implemented Microsoft 365, a Collaboration solution, to support enterprise communication, document management, and team productivity across its distribution business.
The deployment is a cloud-hosted Microsoft 365 tenant referenced on the company website, provisioned for organization-wide use across approximately 500 employees. Functional modules in use align with standard Microsoft 365 capabilities, including Exchange Online email, SharePoint Online intranet and document libraries, OneDrive for Business file synchronization, and Microsoft Teams for real-time collaboration and meetings.
Operational coverage extends across core business functions such as internal communications, sales support, warehouse and logistics coordination, and back office finance and HR collaboration. Administration is organized under centralized tenant management with role-based access controls and site-level SharePoint content governance to manage permissions and document lifecycle across departments.
The implementation of Microsoft 365 supports MS Walker Collaboration needs for content collaboration, internal knowledge sharing, and synchronous and asynchronous team work. References to Microsoft 365 components on the MS Walker website indicate the environment is maintained as a primary productivity and collaboration layer for the company.
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MS Walker Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
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MS Walker SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transportation Management | SCM |
|
2020 | 2020 |
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MS Walker CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
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|
|
|
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Marketing Automation | CRM |
|
2019 | 2019 |
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MS Walker PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
MS Walker IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at MS Walker
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Operating Officer NY/NJ | CXO | Finance | |
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Executive Director Of Operations | Director | Finance | |
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Apps Being Evaluated by MS Walker Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MS Walker IT executives and key decision makers. This section highlights MS Walker's latest recorded technology evaluations, including Encompass ERP for Food and Beverage ERP on 2025-10-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MS Walker digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-21 | MS Walker | Evaluated | Encompass Technologies | Encompass ERP | Food and Beverage ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD MS Walker Technographics
MS Walker is a Distribution organization based in United States,
with around 500 employees and annual revenues of $70.0 million.
MS Walker operates a diverse technology stack with applications such as
Workable ATS, Rocket.chat and Microsoft 365,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
MS Walker has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workable, Rocket.chat and Microsoft.
MS Walker recently adopted applications including
Google Cloud Platform (GCP) in 2021, Algolia Search in 2020 and Omnitracs Roadnet Transportation Suite in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MS Walker’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MS Walker’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MS Walker technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.