Coventry, CV5 6UB,
United Kingdom
Multimatic UK Technographics
Multimatic UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Multimatic UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 633 Multimatic UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Multimatic UK has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Adobe Experience Cloud for Customer Experience in 2020, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Multimatic UK is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Multimatic UK revenues, which have grown to $157.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Multimatic UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Multimatic UK Tech Stack and Enterprise Applications
Multimatic UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Multimatic UK deployed Zoom from Zoom Video Communications as its Audio Video and Web Conferencing solution. Zoom is embedded on the Multimatic UK website to host external customer meetings and to provide remote collaboration across internal teams. The implementation utilizes core meeting and webinar capabilities such as screen sharing, in session chat and cloud recording, aligning with typical Audio Video and Web Conferencing functional workflows.
Embedding Zoom on the website indicates integration with web based meeting initiation and scheduling flows to support customer engagement and supplier coordination. Operational coverage spans public facing and internal use, connecting commercial and technical workflows through synchronous conferencing and threaded chat. Governance and operational controls are implemented through Zoom features for meeting access, participant management and recording control to standardize conferencing practice across the organization.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Multimatic UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Multimatic UK implemented Adobe Experience Cloud to manage digital engagement on the Multimatic UK website. Adobe Experience Cloud is used as the primary Customer Experience platform for the company website, providing a centralized layer for web content delivery and online customer touchpoints.
The implementation configures core Customer Experience capabilities consistent with the Adobe Experience Cloud suite, including web content management, analytics instrumentation, personalization and tag-based tracking to support marketing and digital experience workflows. Operational responsibility centers on the corporate website and online engagement, impacting marketing and digital teams and requiring content publishing and analytics governance to coordinate workflows and measurement.
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Marketing Automation | CRM |
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2021 | 2021 |
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Multimatic UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, Multimatic UK implemented Atlassian Jira Service Desk as its IT Service Management solution. The deployment is presented through the corporate website, providing a web-facing service desk portal for employees to submit IT requests and incident reports, and establishing Atlassian Jira Service Desk as the primary entry point for support intake.
The implementation focuses on core IT Service Management capabilities, including ticketing, request categorization, configurable request types, workflow automation, service level tracking, and a self-service knowledge base as typical functional modules. Governance was organized around defined request ownership and escalation paths, standardizing triage and routing to IT and cross-functional support groups while using role-based access controls and configured workflows to enforce handoffs and approvals.
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Multimatic UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Multimatic UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Multimatic UK
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Multimatic UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-14 | Multimatic UK | Evaluated | SAP | SAP S/4 HANA Group Reporting | Financial Consolidation and Close | EPM |
| 2025-09-24 | Multimatic UK | Evaluated | Coupa Software | Coupa Supplier Portal | Supplier Relationship Management | Procurement |
| 2024-11-25 | Multimatic UK | Evaluated | SAP | SAP Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations |