Saint-André-lez-Lille, 59350,
France
Dalkia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dalkia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 Dalkia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dalkia has purchased the following applications: Incotec Optimization for Advanced Planning and Scheduling in 2017, Amazon EC2 for Application Hosting and Computing Services in 2021, IgniteTech @Hand for Apps Development in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dalkia is running and its propensity to invest more and deepen its relationship with Incotec Software , Amazon Web Services (AWS) , IgniteTech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dalkia revenues, which have grown to $6.96 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dalkia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Incotec Software | Legacy | Incotec Optimization | Advanced Planning and Scheduling | SCM | n/a | 2017 | 2018 | In 2017, Dalkia deployed Incotec Optimization to standardize Advanced Planning and Scheduling for its multi-country service operations. The program aimed to consolidate planning rules and harmonize scheduling practices across national service units to improve schedule consistency and planning cadence. Configuration centered on Incotec Software modules inferred to be Incoplan and MPM, providing constraint-based schedule generation, horizon-based master planning, and scenario simulation capabilities. Incotec Optimization was configured to model planning horizons, resource qualification, shift patterns, and service parts lead time constraints to reflect field service requirements. The rollout covered multiple countries and targeted business functions including field service planning, workforce allocation, and operational planning teams, using centralized templates and standardized planning parameters to ensure cross-country consistency. Operational adoption emphasized planner workflows, exception management, and periodic re-optimization cycles to align local schedules with centralized planning policies. Governance put in place centralized planning rules, staged rollout controls, and planner training to manage configuration drift and change control while embedding new operational processes. Measurable gains were reported in the first year after deployment, and Incotec Optimization became the core Advanced Planning and Scheduling capability for Dalkia's service operations planning. |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 | ||
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| IgniteTech | Legacy | IgniteTech @Hand | Apps Development | PaaS | n/a | 2020 | 2021 | In 2020, Dalkia implemented IgniteTech @Hand to deploy Gensym G2 Enterprise across its European expert system hub and spoke operations. The IgniteTech @Hand implementation targeted expert system orchestration and is categorized under Apps Development, with a primary focus on operational resilience and knowledge engine consolidation. The deployment centralized the G2 Enterprise knowledge engine as a hub for distributed rule execution, configured for site level state synchronization and optimized load sequencing to improve runtime availability. Functional capabilities documented include rule based automation, real time state management, and event driven orchestration aligned to expert system workflows. The case study documents deployment across groups of sites in Europe and explicitly references IgniteTech Platinum support as part of the engagement, with IgniteTech services involvement indicated in the project materials. Operational coverage extended to field sites and central operations teams, reorienting site orchestration and control workflows toward centralized expert system governance. Outcomes called out in the case study included dramatic improvements in load times and reductions in downtime, for example groups of sites that previously took 13 hours to load were reduced to approximately 2.5 hours. The implementation of IgniteTech @Hand with G2 Enterprise is presented as delivering improved system responsiveness and more continuous site operations. |
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Benefits Administration | HCM |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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