Saint-André-lez-Lille, 59350,
France
Dalkia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dalkia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 Dalkia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dalkia has purchased the following applications: Benify Benefits for Benefits Administration in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Incotec Optimization for Advanced Planning and Scheduling in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dalkia is running and its propensity to invest more and deepen its relationship with Benify , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dalkia revenues, which have grown to $6.96 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dalkia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benify | Legacy | Benify Benefits | Benefits Administration | HCM | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Incotec Software | Legacy | Incotec Optimization | Advanced Planning and Scheduling | SCM | n/a | 2017 | 2018 |
In 2017, Dalkia deployed Incotec Optimization to standardize Advanced Planning and Scheduling for its multi-country service operations. The program aimed to consolidate planning rules and harmonize scheduling practices across national service units to improve schedule consistency and planning cadence.
Configuration centered on Incotec Software modules inferred to be Incoplan and MPM, providing constraint-based schedule generation, horizon-based master planning, and scenario simulation capabilities. Incotec Optimization was configured to model planning horizons, resource qualification, shift patterns, and service parts lead time constraints to reflect field service requirements.
The rollout covered multiple countries and targeted business functions including field service planning, workforce allocation, and operational planning teams, using centralized templates and standardized planning parameters to ensure cross-country consistency. Operational adoption emphasized planner workflows, exception management, and periodic re-optimization cycles to align local schedules with centralized planning policies.
Governance put in place centralized planning rules, staged rollout controls, and planner training to manage configuration drift and change control while embedding new operational processes. Measurable gains were reported in the first year after deployment, and Incotec Optimization became the core Advanced Planning and Scheduling capability for Dalkia's service operations planning.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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