Kuala Lumpur, 50000,
Malaysia
Nando's Chickenland Malaysia Sdn Bhd Technographics
Nando's Chickenland Malaysia Sdn Bhd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Nando's Chickenland Malaysia Sdn Bhd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Nando's Chickenland Malaysia Sdn Bhd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Nando's Chickenland Malaysia Sdn Bhd has purchased the following applications: Orisoft HCM for Core HR in 2014, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Nando's Chickenland Malaysia Sdn Bhd is running and its propensity to invest more and deepen its relationship with Orisoft Technology Berhad , Freshworks , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Nando's Chickenland Malaysia Sdn Bhd revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Nando's Chickenland Malaysia Sdn Bhd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Nando's Chickenland Malaysia Sdn Bhd Tech Stack and Enterprise Applications
Nando's Chickenland Malaysia Sdn Bhd HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Orisoft Technology Berhad | Legacy | Orisoft HCM | Core HR | HCM | n/a | 2014 | 2018 |
In 2014, Nando's Chickenland Malaysia Sdn Bhd implemented Orisoft HCM from Orisoft Technology Berhad as its Core HR platform. The deployment centralized HRIS functions for the Malaysia operation supporting approximately 700 employees, consolidating employee master records and standardizing administrative workflows across corporate HR.
Orisoft HCM was configured to provide core personnel administration, payroll interfacing, time and attendance and leave management, onboarding and basic performance recordkeeping consistent with Core HR functional workflows. Configuration emphasized role based access controls, centralized master data, and built in reporting to support HR operational processes and compliance activities.
The Orisoft HCM deployment operated alongside rymnet software within the HRIS landscape, indicating a multi-application HR stack rather than a single point solution. Governance was organized through corporate HR controls on employee data and access, with process standardization to manage hires, leaves and payroll handoffs across the Malaysia operation.
|
Nando's Chickenland Malaysia Sdn Bhd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Nando's Chickenland Malaysia Sdn Bhd implemented Freshdesk Messaging (Formerly Freshchat) on its public website. Freshdesk Messaging (Formerly Freshchat) serves as the companys Chatbots and Conversational AI solution to manage inbound customer conversations, supporting customer service and digital guest engagement for the Malaysia site.
The deployment emphasizes a web messenger front end with automated bot workflows for common queries, live agent handoff, and a centralized messaging inbox to consolidate conversations. Operational scope is focused on customer support and online ordering inquiry workflows, with configuration of conversation routing, canned responses, and conversational automation and training managed by the customer service operations team as part of messaging governance on the corporate website.
|
Nando's Chickenland Malaysia Sdn Bhd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Nando's Chickenland Malaysia Sdn Bhd implemented Microsoft 365 to provide cloud-based collaboration across its Malaysian operations. The Microsoft 365 deployment is aligned to the Collaboration category and is noted in public site source material as being used on their website, indicating a role in content workflows and corporate communications. The rollout covered corporate and restaurant support teams within Malaysia, supporting approximately 700 employees, and centralized document authoring, corporate email, and web-facing editorial coordination. Microsoft 365 is used to enable cloud productivity, shared document repositories, and role-based access for content contributors.
Architecturally the implementation reflects a cloud-first Collaboration model, consolidating productivity applications, cloud email, calendaring, document collaboration, and access management into a single tenant for the organization. Operational scope emphasizes marketing driven content workflows for the public website and internal collaboration across business functions such as marketing, operations, and HR within Malaysia, with governance practices focused on centralized account provisioning and editorial workflow control. The deployment positions Microsoft 365 as the application delivering Collaboration capabilities to support website content operations and internal productivity across Nando's Chickenland Malaysia Sdn Bhd.
|
Nando's Chickenland Malaysia Sdn Bhd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2021 | 2021 |
|
Nando's Chickenland Malaysia Sdn Bhd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2017 | 2017 |
|
Nando's Chickenland Malaysia Sdn Bhd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Nando's Chickenland Malaysia Sdn Bhd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Assistant Manager - HRBP | Manager | HR | ||||
| HRBP - Assisting Manager | Manager | HR | ||||
| Assistant Manager - Recruitment | Manager | HR |
Apps Being Evaluated by Nando's Chickenland Malaysia Sdn Bhd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||