National Interstate Insurance Company
3250 Interstate Drive,
Richfield, 44286, OH,
United States
Richfield, 44286, OH,
United States
1 330-659-8900
Insurance
National Interstate Insurance Company Technographics
National Interstate Insurance Company Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Interstate Insurance Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 National Interstate Insurance Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Interstate Insurance Company has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Interstate Insurance Company is running and its propensity to invest more and deepen its relationship with iCIMS , UKG , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Interstate Insurance Company revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Interstate Insurance Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Interstate Insurance Company Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014 National Interstate Insurance Company implemented iCIMS Recruit Applicant Tracking System. The iCIMS Recruit Applicant Tracking System is deployed on National Interstate Insurance Company's public careers website to serve as the enterprise Applicant Tracking System for recruiting and talent acquisition.
The deployment centers on core applicant tracking capabilities including requisition management, candidate sourcing and application capture, configurable candidate workflow automation, and standardized recruiting reporting. Configuration work emphasized career site integration, branded application flows, and role-based workflow rules to support recruiting and hiring manager collaboration.
Operational coverage is focused on corporate recruiting and HR functions across the organization, with the system integrated directly into the company careers pages to collect applications and manage candidate lifecycle events. The implementation supports posting and applicant intake from the website, progressive candidate status tracking, and recruiter-driven pipeline management.
Governance and process changes included defined hiring manager approvals, recruiter access controls, and audit-focused reporting to support compliance and hiring cadence. The configuration reflects typical Applicant Tracking System controls for permissions, requisition approvals, and candidate workflow orchestration tailored to National Interstate Insurance Company’s recruiting processes.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 National Interstate Insurance Company deployed Cisco Webex Meetings, embedding Cisco Webex Meetings into its public website to provide Audio Video and Web Conferencing. The implementation positioned the application as the site-level conferencing layer for customer-facing interactions and internal collaboration, enabling browser-based join and hosted meeting sessions. This aligned Cisco Webex Meetings with business functions including customer service engagement and cross-departmental meeting workflows.
Functional configuration emphasized core Audio Video and Web Conferencing capabilities typical of the category, including scheduled meetings, ad-hoc meeting rooms, screen sharing, attendee management, and session recording. The deployment architecture was web-embedded on natl.com, enabling meeting initiation from site workflows and a centralized conferencing endpoint while administration and provisioning were managed through the Cisco Webex Meetings administration interface. Governance and rollout focused on operational adoption by corporate teams that interact with customers via the website, with meeting management and access control implemented at the application administration layer.
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 National Interstate Insurance Company deployed DocuSign eSignature as a Digital Signing solution on its public website, provisioning electronic signature capture for customer-facing documents and online form workflows. DocuSign eSignature is used to enable web-based signing sessions that replace paper execution for policies and customer acknowledgements published on the site.
The implementation centers on standard DocuSign eSignature capabilities including embedded signing, templated envelope workflows, signer authentication and audit trail capture to support compliance and non-repudiation. Configuration work focused on web integration and document template design to ensure consistent document rendering, signature placement, and branding for online transactions.
Operationally the rollout serves customer-facing channels that require authenticated acceptance of policy documents and disclosures, and it is positioned to support service and sales interactions initiated through the website. Governance emphasizes electronic signature audit records and documented signing workflows, aligning online execution with insurance document controls and recordkeeping obligations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at National Interstate Insurance Company
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Apps Being Evaluated by National Interstate Insurance Company Executives
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FAQ - APPS RUN THE WORLD National Interstate Insurance Company Technographics
National Interstate Insurance Company is a Insurance organization based in United States,
with around 750 employees and annual revenues of $200.0 million.
National Interstate Insurance Company operates a diverse technology stack with applications such as
iCIMS Recruit Applicant Tracking System, Cisco Webex Meetings and DocuSign eSignature,
covering areas like Applicant Tracking System, Audio Video and Web Conferencing and Digital Signing.
National Interstate Insurance Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as iCIMS, Cisco Systems and DocuSign.
National Interstate Insurance Company recently adopted applications including
UKG Pro Recruiting (ex UltiPro Recruiting) in 2021, Microsoft 365 in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Interstate Insurance Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates National Interstate Insurance Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
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