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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

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● Michelin, an e2open customer evaluated Oracle Transportation Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

National Railway Company of Belgium
Location
Rue de France 56,
Brussels, 1060,
Belgium
Website
https://www.belgiantrain.be/
Phone
32 2-526-37-70
Artw industry
Transportation
Employee
Revenue

National Railway Company of Belgium Technographics

National Railway Company of Belgium Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by National Railway Company of Belgium and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19000 National Railway Company of Belgium employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that National Railway Company of Belgium has purchased the following applications: SAP HCM Benefits for Benefits Administration in 2015, Hotjar for Customer Experience in 2018, Microsoft Azure Monitor for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems National Railway Company of Belgium is running and its propensity to invest more and deepen its relationship with SAP , Contentsquare , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing National Railway Company of Belgium revenues, which have grown to $3.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Railway Company of Belgium intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

National Railway Company of Belgium Tech Stack and Enterprise Applications

National Railway Company of Belgium HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP HCM Benefits Benefits Administration HCM n/a 2015 2016
In 2015, National Railway Company of Belgium implemented SAP HCM Benefits to centralize Benefits Administration across HR Rail, the legal employer for the Belgian rail workforce. SAP HCM Benefits was deployed to support the Compensation & Benefits team in formalizing wage and fringe benefits policy that underpins the employer relationship with NMBS and Infrabel. The implementation focused on benefits configuration and rule based eligibility, fringe benefits administration, and embedded wage simulation capabilities to support policy design and payroll decisioning. SAP HCM Benefits was configured to handle regulatory parameters, bilingual process requirements, and the preparation and updating of pedagogical materials used for stakeholder training. Operationally the SAP HCM Benefits deployment was integrated with HR Rail workflows for payroll and recruitment, supporting coordination between compensation policy owners and transactional payroll and hiring processes. The application served Belgian operations and the HR functions responsible for selection and recruitment, career mobility, training, legal and social services, aligning benefits administration with those functional processes. Governance was retained within the Compensation & Benefits team, with a documented process for updating remuneration frameworks in consultation with the rail customers, delivering training and benchmark driven policy adjustments. The rollout emphasized process ownership, cross functional collaboration with payroll and recruitment, and the use of SAP HCM Benefits to instrument simulations and policy updates that support the organization objectives to attract, motivate and retain employees.
Compensation Management HCM 2015 2016
Core HR HCM 2013 2014
Onboarding HCM 2017 2018
Payroll HCM 2013 2014
Performance and Goal Management HCM 2020 2020
Recruiting, Applicant Tracking System HCM 2022 2022
Time and Attendance HCM 2013 2014
National Railway Company of Belgium CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2018 2018
In 2018, the National Railway Company of Belgium implemented Hotjar on its public website. Hotjar is deployed as a Customer Experience tool to capture session recordings, heatmaps, conversion funnel visualization, and on site feedback collection for web UX analysis. The implementation uses client side JavaScript instrumentation embedded in site pages to collect behavioral data and aggregate heatmap metrics, consistent with browser based analytics architectures. Functional capabilities observed include session replay, click and scroll heatmaps, funnel tracking, and feedback widgets, which support iterative UX testing and content optimization workflows. The deployment is focused on the company public website and aligns with standard Customer Experience use cases for web behavior analytics.
Customer Experience CRM 2018 2018
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2021 2021
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2019 2019
National Railway Company of Belgium ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Monitor Application Performance Management ITSM n/a 2018 2018
Application Performance Management ITSM 2020 2020
IT Service Management ITSM 2021 2021
IT Service Management ITSM 2022 2022
National Railway Company of Belgium Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2022 2024
National Railway Company of Belgium PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
Apps Development PaaS 2016 2016
National Railway Company of Belgium IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at National Railway Company of Belgium

First Name Last Name Title Function Department Email Phone
Head of Human Resources and CEO Office Director HR
Head of Human Capital - Talent Acquisition Director HR
Experienced Manager Compensation & Benefits, HR Operations and Payroll Manager HR
HR Business Partner, Payroll, Human Resources Manager HR
HR Business Partner Employer Branding, Salary, Performance Review Manager HR
Show All Contacts

Apps Being Evaluated by National Railway Company of Belgium Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from National Railway Company of Belgium IT executives and key decision makers. This section highlights National Railway Company of Belgium's latest recorded technology evaluations, including Microsoft Dynamics 365 Field Service for Field Service Management on 2025-02-17 and ServiceNow ITSM for IT Service Management on 2024-10-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the National Railway Company of Belgium digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2025-02-17 National Railway Company of Belgium Evaluated Microsoft Microsoft Dynamics 365 Field Service Field Service Management ERP Services and Operations
2024-10-25 National Railway Company of Belgium Evaluated ServiceNow ServiceNow ITSM IT Service Management ITSM
FAQ - APPS RUN THE WORLD National Railway Company of Belgium Technographics
National Railway Company of Belgium is a Transportation organization based in Belgium, with around 19000 employees and annual revenues of $3.40 billion.
National Railway Company of Belgium operates a diverse technology stack with applications such as SAP HCM Benefits, Hotjar and Microsoft Azure Monitor, covering areas like Benefits Administration, Customer Experience and Application Performance Management.
National Railway Company of Belgium has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Contentsquare and Microsoft.
National Railway Company of Belgium recently adopted applications including SAP SuccessFactors Recruiting in 2022, ServiceNow ITSM in 2022 and SAP Ariba in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of National Railway Company of Belgium’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates National Railway Company of Belgium’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete National Railway Company of Belgium technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.