Cheltenham, GL53 9QU,
United Kingdom
National Star United Kingdom Technographics
National Star United Kingdom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by National Star United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 902 National Star United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that National Star United Kingdom has purchased the following applications: Click4Assistance for Chatbots and Conversational AI in 2021, WooCommerce for eCommerce in 2015, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems National Star United Kingdom is running and its propensity to invest more and deepen its relationship with Click4Assistance , Automattic , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing National Star United Kingdom revenues, which have grown to $57.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for National Star United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
National Star United Kingdom Tech Stack and Enterprise Applications
National Star United Kingdom AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Click4Assistance | Legacy | Click4Assistance | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, National Star United Kingdom deployed Click4Assistance on its public website. Click4Assistance, classified as Chatbots and Conversational AI, was implemented to deliver web based conversational assistance for prospective students, learners and site visitors using a hosted web chat widget, automated response flows and structured visitor capture.
The deployment focused on embedding the Click4Assistance chat widget into site pages to surface self service guidance and route inquiries to institution support teams. Configuration emphasized conversational scripts, canned responses, form capture and live agent escalation capabilities typical for Chatbots and Conversational AI, with content and workflow rules governed by the website and student support teams. Operational coverage is centered on the public website and front line student services, with ongoing content maintenance and escalation workflows managed through established digital operations processes.
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National Star United Kingdom eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015, National Star United Kingdom implemented WooCommerce on its public website. The WooCommerce implementation is an eCommerce solution from Automattic that runs as a WordPress plugin and provides web storefront functionality for the organization.
Deployment uses a web-hosted plugin architecture embedded in the WordPress content management footprint of nationalstar.org, enabling standard WooCommerce functional modules such as product catalog management, shopping cart and checkout workflows, and order management and reporting capabilities. Operational scope is focused on the public website and supports business functions including online retail and supporter transactions, while governance is handled through WordPress site administration roles and plugin configuration controls to manage product publishing, pricing and order processing.
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National Star United Kingdom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, National Star United Kingdom implemented Hotjar on their website as part of a Customer Experience deployment. The rollout centered on client side instrumentation of public site pages using the Hotjar tracking snippet, enabling session capture and on page interaction telemetry to inform user experience analysis and content optimization.
Configuration emphasized Hotjar capabilities typical for Customer Experience tooling, including heatmaps, session recordings, on page feedback polls and surveys to collect qualitative engagement signals. Operational ownership aligned with web, UX and marketing teams, and the implementation required coordination with analytics tagging and privacy controls for website data capture, there were no named backend integrations disclosed.
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Customer Support | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2015 | 2015 |
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National Star United Kingdom PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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National Star United Kingdom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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National Star United Kingdom CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at National Star United Kingdom
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by National Star United Kingdom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||